Table of Contents

Advertisement

Quick Links

Network Video Recorder
User Manual

Advertisement

Table of Contents
loading

Summary of Contents for HIKVISION NVST HNR Series

  • Page 1 Network Video Recorder User Manual...
  • Page 2 Network Video Recorder User Manual User Manual About this Manual This Manual is applicable to Network Video Recorder (NVR). The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
  • Page 5 Network Video Recorder User Manual  Ensure environmental conditions meet factory specifications.  Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit. ...
  • Page 6: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction ........................13 Front Panel ........................13 IR Remote Control Operations ..................28 USB Mouse Operation ...................... 32 Rear Panel ........................33 Chapter 2 Getting Started ......................38 Start up the Device ......................38 Activate the Device ......................
  • Page 7 Network Video Recorder User Manual Add Alarm Device ....................60 Configure Linkage Action and Arming Schedule .............. 61 Configure OSD ........................62 Search IoT Record ......................63 IoT Video/Picture ......................64 Configure Event Recording/Capturing ..............65 Search IoT Video/Picture ..................66 Chapter 5 Camera Settings ......................
  • Page 8 Network Video Recorder User Manual Call a Patrol ......................84 Set a Pattern ......................85 Call a Pattern ......................86 Set Linear Scan Limits ....................86 Call Linear Scan ....................... 87 One-touch Park ....................... 87 Auxiliary Functions ......................88 Chapter 8 Storage ..........................89 Storage Device Management ...................
  • Page 9 Network Video Recorder User Manual Manual Creation ....................108 Rebuild an Array ......................110 Configure a Hot Spare Disk ................... 110 Automatically Rebuild an Array ................110 Manually Rebuild an Array ..................111 Delete an Array ....................... 112 Check and Edit Firmware ....................113 Chapter 10 File Management ......................
  • Page 10 Network Video Recorder User Manual Switch between Main Stream and Sub-Stream ..........128 Thumbnails View ....................129 Fisheye View ......................129 Fast View ......................130 Digital Zoom ......................130 POS Information Overlay ..................131 Chapter 12 Event and Alarm Settings ..................132 Configure Arming Schedule..................
  • Page 11 Network Video Recorder User Manual Fast Moving Detection ....................162 Parking Detection ....................... 163 Unattended Baggage Detection ................. 164 Object Removal Detection ..................165 Audio Exception Detection ..................166 Sudden Scene Change Detection ................168 Defocus Detection ...................... 169 PIR Alarm ........................169 Thermal Camera Detection ..................
  • Page 12 Network Video Recorder User Manual Manage Hot Spare System ................... 193 Chapter 18 User Management and Security ................195 Manage User Accounts ....................195 Add a User ......................195 Edit the Admin User .................... 197 Edit an Operator/Guest User ................198 Delete a User .......................
  • Page 13 Network Video Recorder User Manual Configure Stream Encryption ................224 Configure Stream Encryption ..................225 Upgrade the System ..................... 226 Upgrade with a Local Backup Device ..............226 Upgrade by FTP ....................226 Upgrade by Guarding Vision ................227 Restore Default Settings ....................228 Chapter 20 General System Settings...................
  • Page 14: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction Front Panel Front Panel 1: Front Panel Table 1-1 Description of Front Panel Function Description Name POWER Turns yellow when the device s running. Flickers red when data is being read from or STATUS written to HDD, and turns yellow when the SHIFT function is realized.
  • Page 15 Network Video Recorder User Manual Function Description Name Switches between main and spot video output in live view or playback mode. Enters numeral “3”; Enters letters “DEF”; 3/DEF/F2 Uses the F2 button to change the tab pages; Zooms in the image in PTZ control mode. Enters numeral “4”;...
  • Page 16 Network Video Recorder User Manual Function Description Name Enters letters “TUV”; 8/TUV/PTZ Accesses PTZ control interface. Enters numeral “9”; 9/WXYZ/PREV Enters letters “WXYZ”; Multi-channel display in live view. Enters numeral “0”; Shifts the input methods in the editing text field. (Upper and lowercase, alphabet, symbols or numeric input).
  • Page 17 Network Video Recorder User Manual Front Panel 2: Front Panel Table 1-2 Description of Front Panel Function Description No. Name POWER Power on/off switch. ON/OFF Connect to USB mouse or USB flash memory. USB Interface IR Receiver Receiver for IR remote control. devices. POWER Power indicator lights in green when DVR is powered up.
  • Page 18 Network Video Recorder User Manual functioning properly. Slot for DVD-ROM. DVD-ROM The DIRECTION buttons are used to navigate between different fields and items in menus. In Playback mode, the Up and Down button is used to speed up and slow down recorded video. In All-day Playback mode, the Left/Right button can be used to select the recorded video of next/previous day;...
  • Page 19 Network Video Recorder User Manual Enter numeral “4”; 4GHI/ESC Enter letters “GHI”; Exit and back to the previous menu. Enter numeral “5”; Enter letters “JKL”; 5JKL/EDIT Delete characters before cursor; Select the checkbox and ON/OFF switch; Start/stop record clipping in playback. Enter numeral “6”;...
  • Page 20 Network Video Recorder User Manual speed up/slow down the video. In Live View mode, it can be used to cycle through different channels. In PTZ control mode, in can control the movement of the PTZ camera. Front Panel 3: Front Panel Table 1-3 Description of Front Panel Name Function Description...
  • Page 21 Network Video Recorder User Manual Name Function Description Indicator turns blue when the device is armed; Indicator does not light when the device is disarmed; GUARD The arm/disarm state can be initiated by pressing and holding on the ESC button for more than 3 seconds in live view mode.
  • Page 22 Network Video Recorder User Manual Name Function Description In Playback mode, it can be used to play or pause the video. In single-frame Playback mode, pressing the button will advance the video by a single frame. In Auto-switch mode, it can be used to stop /start auto switch.
  • Page 23 Network Video Recorder User Manual Name Function Description Enter the Playback menu; PLAY/AUTO Auto scan in the PTZ Control mode. Zoom in the PTZ camera in the PTZ Control ZOOM+ setting. Adjust focus in the PTZ Control menu. A/FOCUS+ It is also used to switch between input methods (upper and lowercase alphabet, symbols and numeric input).
  • Page 24 Network Video Recorder User Manual Name Function Description In Playback mode, it is used to switch between play and reverse play. Cycle through tab pages. F2/ AUX In synchronous playback mode, it is used to switch between channels. Press the button will help you return to the Main menu (after successful login).
  • Page 25 Network Video Recorder User Manual Front Panel Table 1-4 Description of Front Panel Name Function Description POWER ON/OFF Power on/off switch. IR Receiver Receiver for IR remote ALARM Turns red when a sensor alarm is detected. Ready LED is normally blue, indicating that the READY device is functioning properly.
  • Page 26 Network Video Recorder User Manual Name Function Description The LED turns off when the device is unarmed. The arm/disarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode. DVD-R/W Slot for DVD-R/W.
  • Page 27 Network Video Recorder User Manual Name Function Description Back to the previous menu. Press for Arming/disarming the device in Live View mode. Enter the Manual Record setting menu. In PTZ control settings, press the button and then you can call a PTZ preset by pressing REC/SHOT Numeric button.
  • Page 28 Network Video Recorder User Manual Name Function Description Enter/exit the folder of USB device and eSATA HDD. Switch between main and spot output. MAIN/SPOT/Z OOM- In PTZ Control mode, it can be used to zoom out the image. Select all items on the list when used in a list field.
  • Page 29: Ir Remote Control Operations

    Network Video Recorder User Manual Name Function Description In the PTZ Control mode, it is used to adjust the iris of the PTZ camera. Switch to the corresponding channel in Live view or PTZ Control mode. Input numbers and characters in Edit mode. Switch between different channels in Playback Alphanumeric Buttons mode.
  • Page 30 Network Video Recorder User Manual Remote Control The keys on the remote control closely resemble the ones found on the front panel. Refer to Table 1-5, they include: Table 1-5 Description of the IR Remote Control Buttons No. Name Description Power on/off the device.
  • Page 31 Network Video Recorder User Manual No. Name Description In PTZ control settings, press the button and then you can call a PTZ preset by pressing Numeric button. REC Button It is also used to turn audio on/off in the Playback mode. Navigate between different fields and items in menus.
  • Page 32 Network Video Recorder User Manual No. Name Description PLAY Button It is also used to auto scan in the PTZ Control menu. Switch between single screen and multi-screen mode. PREV Button In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button.
  • Page 33: Usb Mouse Operation

    Network Video Recorder User Manual USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse: Plug USB mouse into one of the USB interfaces on the front panel of the device. The mouse should automatically be detected.
  • Page 34: Rear Panel

    Network Video Recorder User Manual Rear Panel The rear panel vaires according to different models. Please refer to the actual product. The following figures are for reference only. Rear Panel 1: Rear Panel Rear Panel 2: Rear Panel...
  • Page 35 Network Video Recorder User Manual Panel Description No. Name Description LAN1/LAN2 Interface 2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interfaces provided. LINE IN RCA connector for audio input. AUDIO OUT 2 RCA connectors for audio output. HDMI1/HDMI2 HDMI video output connector. VGA1/VGA2 DB9 connector for VGA output.
  • Page 36 Network Video Recorder User Manual Rear Panel Rear Panel 5: Rear Panel Rear Panel 6: Rear Panel 8-channel PoE NVR provides 8 network Interfaces with PoE function. Panel Description No. Name Description LAN Interface 1 network interface provided for PoE NVR, and 2 network interfaces for non- PoE NVR.
  • Page 37 Network Video Recorder User Manual LINE IN RCA connector for audio input. HDMI HDMI video output connector. Universal Serial Bus (USB) ports for additional USB 3.0 interface devices such as USB mouse and USB Hard Disk Drive (HDD). RS-232 Interface Connector for RS-232 devices.
  • Page 38 Network Video Recorder User Manual Rear Panel 8 Rear Panel 16-channel PoE NVR provide 16 network Interfaces with PoE function. Panel Description Name Description Audio In RCA connector for audio input. Audio Out RCA connector for audio output. VGA Interface DB9 connector for VGA output.
  • Page 39: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started Start up the Device Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the device. Before you start: Check that the voltage of the extra power supply is the same with the device’s requirement, and the ground connection is working properly.
  • Page 40 Network Video Recorder User Manual Activate the Device We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 41: Configure Login Unlock Pattern

    Network Video Recorder User Manual  After the device is activated, you should properly keep the password.  You can duplicate the password to the IP cameras that are connected with default protocol. Configure Login Unlock Pattern You can configure a device login unlock pattern for the admin user. After the device is activated, enter the following interface to configure the device unlock pattern.
  • Page 42: Login To The Device

    Network Video Recorder User Manual Login to the Device Log in via Unlock Pattern Only the admin user has permission to unlock the device. Before you Start Configure the unlock pattern before unlocking. Refer to Chapter 2.2 Activate the Device Purpose: For the first-time access, you need to activate the device by setting an admin password.
  • Page 43 Network Video Recorder User Manual Enter the password to activate the IP camera(s) connected to the device. (Optional) Check Export GUID, Security Question Configuration, or Reserved E-mail Click OK. What to do next:  When you have enabled the Export GUID, continue to export the GUID file to the USB flash driver for the future password resetting.
  • Page 44: Log In Via A Password

    Network Video Recorder User Manual Draw the pre-defined pattern to unlock and enter the menu operation.  If you have forgotten your pattern, select Forgot My Pattern or Switch User to enter the normal login dialog box.  If the pattern you draw is different from the pattern you configured, try again. ...
  • Page 45: Start Setup Wizard

    Network Video Recorder User Manual In the Login dialog box, if you enter the wrong password 7 times, the current user account will be locked for 60 seconds. Start Setup Wizard The Setup Wizard walks you through some important basic device settings. By default, the Setup Wizard starts once the device has loaded.
  • Page 46 Network Video Recorder User Manual Network Settings Select a HDD and click Init to initialize it as demand on the Hard Disk interface. HDD Management Add IP cameras on the Camera Setup interface. Click Search to search online IP camera. Before adding a camera, make sure the IP camera to be added is in active status.
  • Page 47 Network Video Recorder User Manual Search for IP Cameras Enter Platform Access interface and configure the Guarding Vision settings. Guarding Vision Access Enter the Change Password interface to create a new admin password if required.
  • Page 48: Enter Main Menu

    Network Video Recorder User Manual Change Password You can enter click the to show the characters input. Check the New Admin Password checkbox. Enter the original password in the Admin Password text field. Input the same password in the New Password and Confirm text fields. Check the Unlock Pattern checkbox to enable the login via unlock pattern.
  • Page 49 Network Video Recorder User Manual Main Menu Bar Description of Icons Icon Description Live View Playback File Management Smart Analysis Camera Management...
  • Page 50: System Operation

    Network Video Recorder User Manual Storage Management System Management System Maintenance: System Operation Log out Purpose: After logging out, the monitor turns to live view mode. To perform any operations, you need to log in again. Click on the menu bar. Click Logout.
  • Page 51 Network Video Recorder User Manual Click on the menu bar. Click Reboot to reboot the device.
  • Page 52: Chapter 3 Camera Management

    Network Video Recorder User Manual Chapter 3 Camera Management Add IP Cameras Add IP Cameras Manually Purpose: Before you view live video or record video files, you must add network cameras to the device. Before You Start: Ensure the network connection is valid and the IP camera has been activated. Click on the main menu.
  • Page 53: Add The Automatically Searched Online Ip Cameras

    Network Video Recorder User Manual (Optional) Check Use Default Port to use the default management port to add the camera. For SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443. The function is only available when you use IPCAM protocol. (Optional) Check Verify Certificate to verify the camera with certificate.
  • Page 54: Manage Cameras For Poe Device

    Network Video Recorder User Manual If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the camera management interface. Manage Cameras for PoE Device This chapter is only applicable for the following models: Pro Series Device. Purpose: The PoE interfaces enables the device system to pass electrical power safely, along with data, on Ethernet cabling to the connected PoE cameras.
  • Page 55: Configure Poe Interface

    Network Video Recorder User Manual Edit IP Camera Select Adding Method as Manual. • Plug-and-Play: The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System > Network > TCP/IP to change IP address of PoE port. . •...
  • Page 56: Enable The H.265 Stream Access

    Network Video Recorder User Manual PoE Settings  The PoE ports are enabled with the short distance mode by default.  The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 MP. ...
  • Page 57: Upgrade The Ip Camera

    Network Video Recorder User Manual Upgrade the IP Camera The IP camera can be remotely upgraded through the device. Plug the U-flash drive with the IP camera’s firmware upgrade file to the device. On the camera management interface, select a camera. Go to More Settings >...
  • Page 58 Network Video Recorder User Manual Protocol Management Select the protocol type of transmission and choose the transfer protocols.  Type: The network camera adopting custom protocol must support getting stream through standard RTSP.  Path: you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.
  • Page 59: Chapter 4 Iot

    Network Video Recorder User Manual Chapter 4 IoT IoT (Internet of Things) feature allows you to build connections between your video recorder and IoT devices, including access control and alarm devices. Video recorder will receive alarms from connected IoT devices. You can configure linkage actions like triggering recording and full screen monitoring, when IoT alarm occurs.
  • Page 60 Network Video Recorder User Manual Access Control Enter access control device information. Device IP, Port, User Name, and Password must be the same with access control device. (Optional) For device with multiple access control channels or video channels, check the access control channel and video channel as your desire.
  • Page 61: Add Alarm Device

    Add Alarm Device Purpose Add alarm devices of Hikvision, Luminite, GJD, or OPTEX manufacturer to receive their alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs.
  • Page 62: Configure Linkage Action And Arming Schedule

    Network Video Recorder User Manual Go to Business Application > IoT > Alarm > Device Management. Click Add. Alarm Device Enter access control device information. The information must be the same with alarm device to add. Click Add. Related operations: ...
  • Page 63: Configure Osd

    Network Video Recorder User Manual Configure the linkage actions and arming schedule for access control or alarm devices. Linkage actions will be triggered when the designate alarm occurs. Click of an added IoT device. Configure IoT Select Event Type. The following configuration is only valid for the selected event type. Check Enable.
  • Page 64: Search Iot Record

    Network Video Recorder User Manual Click OSD Display Configuration. OSD Configuration Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices. Configure OSD properties. ...
  • Page 65: Iot Video/Picture

    Network Video Recorder User Manual Search Event Record (Access Control) Search Event Record (Alarm Device) Specify search conditions. Name and Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. Click Search.
  • Page 66: Configure Event Recording/Capturing

    Network Video Recorder User Manual Configure Event Recording/Capturing Purpose: The video recorder can record videos or capture pictures when an IoT alarm occurs. Click of an added IoT device. Select desired Event Type. Check Enable. Check Trigger Channel you want to record event videos or capture pictures when an alarm occurs.
  • Page 67: Search Iot Video/Picture

    Network Video Recorder User Manual Select the capturing type as Event. Drag the mouse on the time bar to set the event detection capturing schedule. Refer to 8.4 Configure Recording Schedule for details. Click OK. Event Recording Step result: When an alarm occurs, the selected trigger channel will start event recording. Search IoT Video/Picture Purpose Search IoT event triggered videos or pictures.
  • Page 68 Network Video Recorder User Manual Search Event Video/Picture Set search conditions.  Camera: Select it as the selected trigger channels in IoT linkage action configuration.  Event Type: Select the desired IoT event.  File Type: You can search the IoT video or picture. Click Search.
  • Page 69: Chapter 5 Camera Settings

    Network Video Recorder User Manual Chapter 5 Camera Settings Configure OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Go to Camera >Display. Select the camera from the drop-down list. Edit the name in Camera Name.
  • Page 70: Configure Privacy Mask

    Network Video Recorder User Manual Configure Privacy Mask Purpose The privacy mask protects personal privacy by concealing parts of the image from view or recording with a masked area. Go to Camera >Privacy Mask . Select the camera to set privacy mask. Click Enable to enable this feature.
  • Page 71: Configure The Image Parameters

    Network Video Recorder User Manual Configure the Image Parameters Purpose You can customize the image parameters including the brightness, contrast, and saturation for the Live View and recording effect. Go to Camera>Display > Image Settings. Select a camera from the drop-down list. Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation.
  • Page 72: Configure Other Camera Parameters

    Network Video Recorder User Manual Click OK. Configure Other Camera Parameters For a connected camera, you can configure the camera parameters including the exposure mode, backlight and image enhancement. Go to Camera>Display. Select a camera from the drop-down list. Configure the camera parameters. ...
  • Page 73: Chapter 6 Live View

    Network Video Recorder User Manual Chapter 6 Live View Live View displays the video image getting from each camera in real time. Start Live View Click on the main menu bar to enter the Live View. Select a window and double click a camera from the list to play the video from the camera in the selected window.
  • Page 74: 3D Positioning

    Network Video Recorder User Manual  The connected camera must support the fisheye view. In the Live View mode, click to enter the fisheye expansion mode. Select the expansion view mode.  180° Panorama ( ): Switch the Live View image to the 180° panorama view. ...
  • Page 75: Live View Strategy

    Network Video Recorder User Manual  Zoom Out Use the left mouse key to drag a rectangle area in the upper left direction to move the position to the center and enable the rectangle area to zoom out. Live View Strategy In Live View mode, click to enter the digital zoom operation interface in full screen mode.
  • Page 76: Configure Live View Settings

    Network Video Recorder User Manual Target Detection Optionally, you can select channels that require picture capture. The unselected channels will not capture picture. 1. Click at the left bottom of live view interface. 2. Select channel(s), the checked channel(s) will capture picture. All channels are selected as default.
  • Page 77: Configure Live View Layout

    Network Video Recorder User Manual Live View-General Configure the Live View parameters.  Video Output Interface: Select the video output to configure.  Live View Mode: Select the display mode for Live View, e.g., 2*2, 1*5, etc.  Dwell Time: The time in seconds to wait between switching of cameras when using auto-switch in Live View.
  • Page 78: Configure Live View Mode

    Network Video Recorder User Manual Configure Live View Layout Select multiple windows and click to join the windows. The selected windows must be in rectangle area. Click Save. Result: The successfully configured view layout is displayed in the list. Related Operations: ...
  • Page 79: Configure Camera Auto-Switch

    Network Video Recorder User Manual Select a constant window-division layout or custom layout from the toolbar. Select a division window, and double-click on a camera in the list to link the camera to the window. You can enter the number in the text field to quickly search the camera from the list. You can also click-and-drag the camera to the desired window on the Live View interface to set the camera order.
  • Page 80 Network Video Recorder User Manual Set the video output interface to Channel-Zero. Go to System>Live View>Channel-Zero. Check Enable Channel-Zero Encoding. Live View, Channel-Zero Encoding Configure the Frame Rate, Max. Bitrate Mode, and Max. Bitrate. The higher frame rate and bitrate settings result in higher bandwidth requirement. Click Apply.
  • Page 81: Chapter 7 Ptz Control

    Network Video Recorder User Manual Chapter 7 PTZ Control PTZ Control Wizard Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ control wizard to guide you through the basic PTZ operation. Click on the quick settings toolbar of the PTZ camera live view.
  • Page 82: Set Ptz Presets, Patrols & Patterns

    Network Video Recorder User Manual Click PTZ Parameters Settings to set the PTZ parameters. PTZ Parameters Settings Edit the parameters of the PTZ camera. All the parameters should be exactly the same as the PTZ camera parameters. Click OK to save the settings. Set PTZ Presets, Patrols &...
  • Page 83: Call A Preset

    Network Video Recorder User Manual Use the directional buttons on the PTZ control panel to wheel the camera to the location where you want to set preset, and the zoom and focus operations can be recorded in the preset as well. Click in the lower right corner of live view to set the preset.
  • Page 84: Set A Patrol

    Network Video Recorder User Manual Call Preset (2) Set a Patrol Purpose: Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point. The key points are corresponding to the presets. Click on the quick settings toolbar of the PTZ camera live view.
  • Page 85: Call A Patrol

    Network Video Recorder User Manual Key Point Configuration 1) Configure key point parameters. Preset: It determines the order at which the PTZ will follow while cycling through the patrol. Speed: It defines the speed at which the PTZ will move from one key point to the next. Duration: It refers to the time span to stay at the corresponding key point.
  • Page 86: Set A Pattern

    Network Video Recorder User Manual Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel displays on the right of the interface. Click Patrol on the PTZ control panel. Patrol Configuration Select a patrol in the text field. Click Call to call it.
  • Page 87: Call A Pattern

    Network Video Recorder User Manual Call a Pattern Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel displays on the right of the interface. Click Pattern to configure pattern.
  • Page 88: Call Linear Scan

    Network Video Recorder User Manual The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180º.
  • Page 89: Auxiliary Functions

    Network Video Recorder User Manual Park (Patrol 1): The dome starts moving according to the predefined patrol 1 path after the park time. Park (Preset 1): The dome moves to the predefined preset 1 location after the park time. The park time can only be set via the speed dome configuration interface. The value is 5s by default.
  • Page 90: Chapter 8 Storage

    Network Video Recorder User Manual Chapter 8 Storage Storage Device Management Install the HDD Before starting the device, install and connect an HDD to the device. Refer to the Quick Start Guide for the installation instructions. Add the Network Disks You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
  • Page 91 Network Video Recorder User Manual Select the NAS disk from the list shown below, or manually enter the directory in the NetHDD Directory text field. Click the OK to complete the adding of the NAS disk. Result: After successfully adding the NAS disk, return to the HDD Information menu. The added NetHDD will be displayed in the list.
  • Page 92: Configure Esata For Data Storage

    Network Video Recorder User Manual Add IP SAN Disk After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, select it and click Init for initialization. Configure eSATA for Data Storage When there is an external eSATA device connected to the device, you can configure eSATA for the data storage, and you can manage the eSATA in the device.
  • Page 93: Configure Esata For Auto Backup

    Network Video Recorder User Manual Configure eSATA for Auto Backup After you set an auto backup plan, the system will back up the local record files to eSATA. It will back up the record files 24 hours ahead of the backup start time. Before you start Ensure the device has correctly connected with an external eSATA hard drive, and its usage type is set as Export.
  • Page 94: Storage Mode

    Network Video Recorder User Manual Configure eSATA for Auto Backup Storage Mode Configure HDD Groups Purpose Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Go to Storage> Storage Device. Check the checkbox to select the HDD to set the group.
  • Page 95 Network Video Recorder User Manual Local HDD Settings Select the Group number for the current HDD. Click OK. Regroup the cameras for HDD if the HDD group number is changed. Go to Storage> Storage Mode. Check Group tab. Select the group No. from the list. Check the checkbox to select the IP camera(s) to record/capture on the HDD group.
  • Page 96: Configure Hdd Quota

    Network Video Recorder User Manual Storage Mode-HDD Group Click Apply. Reboot the device to activate the new storage mode settings. Configure HDD Quota Purpose Each camera can be configured with an allocated quota for storing recorded files or captured pictures. Go to Storage>...
  • Page 97 Network Video Recorder User Manual Storage Mode-HDD Quota (Optional) You can click Copy to if you want to copy the quota settings of the current camera to other cameras. Click Apply. When the quota capacity is set to 0, all cameras will use the total capacity of HDD for record and picture capture.
  • Page 98: Recording Parameters

    Network Video Recorder User Manual Recording Parameters Main Stream The Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size. Comparing with the sub-stream, the main stream can provide a higher quality video with higher resolution and frame rate.
  • Page 99: Anr

    Network Video Recorder User Manual ANR (Automatic Network Replenishment) function which enables the IP camera to save the recording files in the local storage when the network is disconnected, and when the network is resumed, it uploads the files to the device. Enable the ANR (Automatic Network Replenishment) function via the web browser (Configuration >...
  • Page 100: Configure Recording Schedule

    Network Video Recorder User Manual Stream Type: Main stream and sub-stream are selectable for recording. When you select sub- stream, you can record for a longer time with the same storage space. Click OK to save the settings. Configure Recording Schedule Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule.
  • Page 101 Network Video Recorder User Manual Record Schedule Repeat the above steps to schedule recording or capture for other days in the week. The all-day continuous recording is configured for the device by factory default. (Optional) Copy the schedule settings of the one day to the other days of the week or holiday. Click the tab.
  • Page 102: Configure Continuous Recording

    Network Video Recorder User Manual Click Apply. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well.
  • Page 103: Configure Alarm Triggered Recording

    Network Video Recorder User Manual Configure the event detection and select the channel (s) to trigger the recording when event occurs. Refer to Chapter 12 Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. Go to Camera > Encoding Parameters > Recording Parameters. Set the event main stream/sub-stream recording parameters for the camera.
  • Page 104: Configure Picture Capture

    Network Video Recorder User Manual Set the event main stream/sub-stream recording parameters for the camera. Go to Storage > Recording Schedule. Select the record type to POS Event. Set the schedule for the POS event triggered recording. Refer to Chapter 8.4 Configure Recording Schedule for details.
  • Page 105 Network Video Recorder User Manual Edit Holiday Settings Edit the holiday name. Select the mode to by date, by week or by month. Set the start and end date of the holiday. Click OK. Set the schedule for the holiday recording. Refer to Chapter 8.4 Configure Recording Schedule for details.
  • Page 106: Configure Redundant Recording And Capture

    Network Video Recorder User Manual Configure Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 107 Network Video Recorder User Manual Record Parameters Check the checkbox of Redundant Record/Capture. Click OK to save settings.
  • Page 108: Chapter 9 Disk Array (Raid)

    Network Video Recorder User Manual Chapter 9 Disk Array (RAID) Purpose A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID”, an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 109: One-Touch Creation

    Network Video Recorder User Manual Click Apply. Reboot the device to have settings take effect. One-Touch Creation Purpose One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start  Enable the RAID function. For details, refer to Chapter 9.1.1 Enable a RAID. ...
  • Page 110 Network Video Recorder User Manual Create Array Window Input the array name. Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Select the physical disks to constitute the array. Required Number of HDDs RAID Level Required Number of HDDs RAID 0...
  • Page 111: Rebuild An Array

    Network Video Recorder User Manual Rebuild an Array Purpose: The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status. ...
  • Page 112: Manually Rebuild An Array

    Network Video Recorder User Manual Manually Rebuild an Array Purpose If no hot spare disks are configured, rebuild a degraded array manually. Before You Start At least one available physical disk must exist to rebuild an array. Go to Storage > RAID Setup > Array. Array List Click of the degraded array.
  • Page 113: Delete An Array

    Network Video Recorder User Manual Delete an Array Deleting an array will delete all the data saved to it. Go to Storage > RAID Setup > Array. Array List Click of the array to delete it. Attention Click Yes on the popup message box.
  • Page 114: Check And Edit Firmware

    Network Video Recorder User Manual Check and Edit Firmware Purpose You can view the firmware information and set the background task speed on the Firmware interface. Go to Storage > RAID Setup > Firmware. Firmware Optionally, set the Background Task Speed. Click Apply.
  • Page 115: Chapter 10 File Management

    Network Video Recorder User Manual Chapter 10 File Management Search and Export All Files Search Files Purpose Specify detailed conditions to search videos and pictures. Go to File Management > All Files. Specify detailed conditions, including time, camera, event type, etc. Search All Files Click Search to display results.
  • Page 116: Search And Export Human Files

    Network Video Recorder User Manual Search and Export Human Files Search Human Files Purpose Specify detailed conditions by which to search human pictures and videos. Before You Start Configure the human body detection function for the cameras you want to search and export human pictures and videos.
  • Page 117: Export Vehicle Files

    Network Video Recorder User Manual Specify detailed conditions by which to search vehicle pictures and videos. Before You Start Configure the vehicle detection function for the cameras you want to search and export vehicle pictures and videos. Go to File Management > Vehicle Files. Specify detailed conditions, including Time, Camera, Plate No., and Area/Country.
  • Page 118: Search History Operation

    Network Video Recorder User Manual Export Vehicle File Click OK to export files to backup device. Search History Operation Save Search Conditions Purpose You can save the search conditions for future reference and quick searches. Go to File Management > All Files/People Appearance File/Vehicle File. Set the search conditions.
  • Page 119: Chapter 11 Playback

    Network Video Recorder User Manual Chapter 11 Playback Play Video Files Instant Playback Instant Playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. On the Live View window of the selected camera, move the cursor to the window bottom to access the toolbar.
  • Page 120: Play Smart Searched Video

    Network Video Recorder User Manual Playback Interface 256x playing speed is supported. Play Smart Searched Video In smart playback mode, the device can analyze the video containing the motion, line, or intrusion detection information, mark it in red, and play the smart searched video. The smart playback must be in the single-channel playing mode.
  • Page 121: Play Custom Searched Files

    Network Video Recorder User Manual Playback by Smart Search Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  Click the icon. Click on the image to specify the start point and end point of the line. Intrusion Detection ...
  • Page 122: Play Tag Files

    Network Video Recorder User Manual Custom Search Click Search. Custom Searched Video Files On the search results interface, select a file and click to start playing the video. Play Tag Files Purpose Video tag allows you to record related information such as people and locations of a certain time point during playback.
  • Page 123 Network Video Recorder User Manual Search and play back the video file(s). Click to add the tag. Edit the tag information. Click OK. Max. 64 tags can be added to a single video file. Edit Tag Files You can edit the tag information for the existed tag video. Go to Playback.
  • Page 124: Play Event Files

    Network Video Recorder User Manual Tag Search Click Search. Searched Tag Files On the search results interface, select a tag file and click to start playing the video. Play Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.).
  • Page 125 Network Video Recorder User Manual Click Search. On the search results interface, select an event video file/picture file and double click to start playing the video. Event Files You can click button to play 30s backward or forward.  Refer to Chapter 12...
  • Page 126: Play Video Synopsis

    Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details for event and alarm settings.  Refer to Chapter 8.7 Configure Event Triggered Recording for the event triggered recording/capture settings. Play Video Synopsis Purpose: Video synopsis is an approach to create a short video summary of a long video.
  • Page 127: Play Log Files

    Network Video Recorder User Manual The video files can be played in multiple sub-periods simultaneously on the screen. Go to Playback. Select icon at the left bottom corner to enter the sub-period playing mode. Select a camera. Set the start time and end time for searching video. Select the different multi-period at the right bottom corner, e.g., 4-Period.
  • Page 128: Play External Files

    Network Video Recorder User Manual System Log Search Interface Choose a log with a video file and click to start playing the log file. Play External Files Purpose You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Go to Playback.
  • Page 129: Edit Video Clips

    Network Video Recorder User Manual In the Smart/Custom video playback mode, click to set the play strategy.  When Do not Play Normal Videos is checked, the device will skip the normal video and play the smart (motion/line crossing/intrusion) video and the custom (searched video) only in the normal speed (X1).
  • Page 130: Thumbnails View

    Network Video Recorder User Manual The encoding parameters for the main stream and sub-stream can be configured in Storage > Encoding Parameters. Thumbnails View With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar. In the playback mode, move the mouse to the time bar to get the preview thumbnails of the video files.
  • Page 131: Fast View

    Network Video Recorder User Manual  Fisheye + 3PTZ ( ): The camera will be divided into a fisheye view and 3 PTZ views. The PTZ views are the three different close-ups of the fisheye view. You can drag the PTZ images to adjust its view.
  • Page 132: Pos Information Overlay

    Network Video Recorder User Manual POS Information Overlay The device can be connected with the POS machine/server, and receive the transaction message for overlay on the image during playback. In the video playback mode, click to overlay the POS transaction information on the playback video.
  • Page 133: Chapter 12 Event And Alarm Settings

    Network Video Recorder User Manual Chapter 12 Event and Alarm Settings Configure Arming Schedule Click Arming Schedule. Click Edit. Select a day of the week and set the time period. Up to eight time periods can be set each day. Time periods cannot repeat or overlapped.
  • Page 134 Network Video Recorder User Manual Set Linkage Actions Select the normal linkage actions, trigger alarm output, or trigger the recording channel.  Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 135: Configure Motion Detection Alarms

    Network Video Recorder User Manual The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured.  Send Email It will send an e-mail with alarm information to the user when an alarm is detected. Refer to 16.8 Configure Email for details of e-mail configuration details.
  • Page 136 Network Video Recorder User Manual Set Motion Detection Select the camera to configure the motion detection. Check Enable. Set the motion detection area.  Full screen: Click to set the full-screen motion detection for the image.  Customized area: Click-and drag the mouse to click and drag on the preview screen to draw the customized motion detection area (s).
  • Page 137 Network Video Recorder User Manual Time periods cannot repeat or overlapped. Set Arming Schedule (Optional) You can click Copy to copy the current day arming schedule settings to other day(s). Click Apply to save the settings. Configure Alarm Linkage Actions.
  • Page 138: Configure Video Loss Alarms

    Network Video Recorder User Manual Configure Video Loss Alarms Purpose Video Loss Detection detects video loss of a channel and takes alarm response action(s). Go to System> Event>Normal Event>Video Loss. Set Video Loss Detection Select the camera to configure the video loss detection. Check Enable.
  • Page 139 Network Video Recorder User Manual Set Arming Schedule (Optional) You can click Copy to copy the current day arming schedule settings to other day(s). Click Apply to save the settings. Configure Alarm Linkage Actions.
  • Page 140: Configure Video Tampering Alarms

    Network Video Recorder User Manual Configure Video Tampering Alarms Purpose Video Tampering Detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Go to System> Event>Normal Event>Video Tampering. Select the camera to configure the video tampering detection. Set Video Tampering Setting Check Enable.
  • Page 141: Configure Sensor Alarms

    Network Video Recorder User Manual Click Edit. Select a day of the week and set the time period. Up to eight time periods can be set each day. Time periods cannot repeat or overlapped. Set Arming Schedule (Optional) You can click Copy to copy the current day arming schedule settings to other day(s).
  • Page 142 Network Video Recorder User Manual Alarm Input Select the alarm input type to N.C or N.O. Edit the alarm name. Check Input. Set the arming schedule. Refer to Chapter 12.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 12.1 Configure Arming Schedule Click Arming Schedule.
  • Page 143: Configure One-Key Disarming

    Network Video Recorder User Manual Set Arming Schedule (Optional) You can click Copy to copy the current day arming schedule settings to other day(s). Click Apply to save the settings. Configure Alarm Linkage Actions. Configure One-Key Disarming One-Key Disarming disarm Alarm Input 1 by one-key operation. Go to System>...
  • Page 144: Configure Alarm Outputs

    Network Video Recorder User Manual One-Key Alarm Disarming Select the alarm linkage action(s) you want to disarm for the local Alarm Input. When Alarm Input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable. Click Apply to save the settings.
  • Page 145 Network Video Recorder User Manual Alarm Output (Optional) Click Copy to copy the same settings to other alarm output (s).
  • Page 146: Configure Exceptions Alarms

    Network Video Recorder User Manual Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions. Go to System> Event>Normal Event>Exception. (Optional) Enable the event hint to display it in the live view window. Check Enable Event Hint.
  • Page 147 Network Video Recorder User Manual Exceptions Handling Set the normal linkage and alarm output triggering. Refer to Chapter 11.8 Setting Alarm Linkage Actions...
  • Page 148: Configure Combined Alarm

    Network Video Recorder User Manual Configure Combined Alarm Purpose Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events. Event types include motion detection, video tampering detection, and other smart events such as line crossing detection, intrusion detection, etc.
  • Page 149: Setting Alarm Linkage Actions

    Network Video Recorder User Manual Combined Alarm Setting Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 150: Configure Audio Warning

    Network Video Recorder User Manual Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). Select the Full Screen Monitoring alarm linkage action. Select the channel(s) in Trigger Channel settings you for make full screen monitoring in Trigger Channel Settings.
  • Page 151: Trigger Alarm Outputs

    Network Video Recorder User Manual Trigger Alarm Outputs The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and any all other events. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, face detection, line crossing detection, intrusion detection, etc.).
  • Page 152: Trigger Or Clear Alarm Output Manually

    Network Video Recorder User Manual You can set only one PTZ type for the linkage action each time. Trigger or Clear Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually. When the Manually Clear is selected for the dwell time of an alarm output, the alarm can be cleared only by clicking Clear button.
  • Page 153: Chapter 13 Vca Event Alarm

    Network Video Recorder User Manual Chapter 13 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.  VCA detections must be supported by the connected IP camera. ...
  • Page 154: Vehicle Detection

    Network Video Recorder User Manual (Optional) Check Save VCA Picture to save the captured pictures of face detection. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected. Set the arming schedule.
  • Page 155: Line Crossing Detection

    Network Video Recorder User Manual Set the arming schedule. Refer to Chapter 12.1 Configure Arming Schedule. Set the linkage actions. You can configure the linkage action for black list, whitelist and other license plate respectively. Refer to Chapter 12.2 Configure Alarm Linkage Actions. Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist.
  • Page 156 Network Video Recorder User Manual Line Crossing Detection Check Enable Line Crossing Detection. Optionally, check Save VCA Picture to save the captured pictures of line crossing detection pictures. Follow the steps to set the line crossing detection rules and detection areas. Select Arming Area.
  • Page 157: Intrusion Detection

    Network Video Recorder User Manual 3) Click Stop Drawing. Set the arming schedule. Refer to Chapter 12.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 12.2 Configure Alarm Linkage Actions. Click Apply. Intrusion Detection Purpose The Intrusion detection function detects people, vehicles or other objects that enter and loiter in a pre-defined virtual region.
  • Page 158: Region Entrance Detection

    Network Video Recorder User Manual Time Threshold: The time an object loiter in the region. When the duration of the object in the defined detection area exceeds the threshold, the device will trigger an alarm. Its range is [1s-10s]. Sensitivity: The size of the object that can trigger the alarm. The higher the value is, the more easily the detection alarm will be triggered.
  • Page 159: Region Exiting Detection

    Network Video Recorder User Manual Region Entrance Detection Select a camera to configure. Check Enable Region Entrance Detection. Optionally, check Save VCA Picture to save the captured pictures of region entrance detection pictures. Follow threes steps to set the detection rules and detection areas. Select Arming Area.
  • Page 160: Loitering Detection

    Network Video Recorder User Manual Select a camera to configure. Click Region Exiting. Region Exiting Detection Check Enable Region Exiting Detection. Optionally, check Save VCA Picture to save the captured region exiting detection pictures. Follow these steps to set the detection rules and detection areas. Select Arming Area.
  • Page 161 Network Video Recorder User Manual Loitering detection is used to detect whether a target stays within a specified area longer than the set time and trigger alarm for linked actions. Go to System > Event > Smart Event. Select a camera to configure. Click Loitering.
  • Page 162: People Gathering Detection

    Network Video Recorder User Manual People Gathering Detection Purpose People gathering detection is used to detect whether the density of human bodies within a specified area exceeds the set value and trigger alarm for linked actions. Go to System > Event > Smart Event. Select a camera to configure.
  • Page 163: Fast Moving Detection

    Network Video Recorder User Manual Fast Moving Detection Purpose Fast moving detection is used to detect suspicious running and chasing, over speed and fast moving. It will trigger alarm when an object is moving fast and send notification to arming host so that necessary actions can be taken in advance.
  • Page 164: Parking Detection

    Network Video Recorder User Manual Click Apply. Parking Detection Purpose Parking detection is used to detect parking violation in set area, applied in expressway and one- way street. Go to System > Event > Smart Event. Select a camera to configure. Click Parking.
  • Page 165: Unattended Baggage Detection

    Network Video Recorder User Manual Sensitivity: Similarity of the background image to the object. The higher the value, the easier the detection alarm will be triggered. Set the arming schedule. Refer to Chapter 12.1 Configure Arming Schedule. Set the linkage actions. Refer to Chapter 12.2 Configure Alarm Linkage Actions. Click Apply.
  • Page 166: Object Removal Detection

    Network Video Recorder User Manual Select Arming Area. Up to 4 areas are selectable. Drag the sliders to set Time Threshold and Sensitivity. Time Threshold: The time of the objects are left in the region. If the value is 10, an alarm is triggered after the object is left and stayed in the region for 10s.
  • Page 167: Audio Exception Detection

    Network Video Recorder User Manual Object Removal Detection Check Enable Object Removable Detection. Optionally, check Save VCA Picture to save the captured object removable detection pictures. Follow these steps to set the detection rules and detection areas. Select Arming Area. Up to 4 areas are selectable. Drag the sliders to set Time Threshold and Sensitivity.
  • Page 168 Network Video Recorder User Manual Audio exception detection detects abnormal sounds in the surveillance scene, such as a sudden increase/decrease in sound intensity. Go to System > Event > Smart Event. Select a camera to configure. Click Audio Exception. Audio Exception Detection Optionally, check Save VCA Picture to save the captured audio exception detection pictures.
  • Page 169: Sudden Scene Change Detection

    Network Video Recorder User Manual Sudden Scene Change Detection Purpose Scene change detection detects the change of the surveillance environment affected by external factors, such as the intentional rotation of the camera. Go to System > Event > Smart Event. Select a camera to configure.
  • Page 170: Defocus Detection

    Network Video Recorder User Manual Defocus Detection Purpose Image blur caused by lens defocus can be detected. Go to System > Event > Smart Event. Select a camera to configure. Click Defocus. Defocus Detection Check Enable Defocus Detection. Optionally, check Save VCA Picture to save the captured defocus detection pictures. Drag the Sensitivity slider to set the detection sensitivity.
  • Page 171 Network Video Recorder User Manual A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision field. The heat energy dissipated by a person or any other warm blooded creature such as dogs, cats, etc., can be detected. Go to System >...
  • Page 172: Thermal Camera Detection

    Network Video Recorder User Manual Thermal Camera Detection The NVR supports the event detection modes of the thermal network cameras: fire and smoke detection, temperature detection, temperature difference detection, etc. Before you start Add the thermal network camera to your device and make sure the camera is activated. Go to System >...
  • Page 173: Chapter 14 Smart Analysis

    Network Video Recorder User Manual Chapter 14 Smart Analysis With the configured VCA detection, the device supports smart analysis for people counting and heat map. People Counting Purpose Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 174 Network Video Recorder User Manual The Heat Map function must be supported by the connected IP camera and the corresponding configuration must be set. Go to Smart Analysis > Heat Map. Select a camera. Select the report type as Daily Report, Weekly Report, Monthly Report, or Annual Report. Set the Data to analyze.
  • Page 175: Chapter 15 Pos Configuration

    Network Video Recorder User Manual Chapter 15 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. The POS feature is supported by Pro Series Device only.
  • Page 176 Network Video Recorder User Manual Universal Protocol Settings  EPSON The fixed start and end line tag are used for EPSON protocol.  AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 177 Network Video Recorder User Manual  NUCLEUS Click the Custom to configure the NUCLEUS settings. Enter the employee No., shift No., and the terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data. The NUCLEUS protocol must be used in the RS-232 connection communication.
  • Page 178 Network Video Recorder User Manual USB-to-RS-232 Settings  RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu>Configuration>RS-232. The Usage must be set to Transparent Channel.  Multicast Connection When connecting the device and the POS machine via Multicast protocol, set the multicast address and port.
  • Page 179: Configure Pos Text Overlay

    Network Video Recorder User Manual Configure POS Text Overlay Go to System > POS. Click Channel Linkage and Display tab. Select the linked channel to overlay the POS characters. Set the characters overlay for the enabled POS.  Character encoding format: currently the Latin-1 format is available ...
  • Page 180: Configure Pos Alarm

    Network Video Recorder User Manual Click Apply to activate the settings. Configure POS Alarm Purpose A POS event can trigger channels to start recording, or trigger full screen monitoring or an audio warning, notifying the surveillance center, send e-mail, etc. Go to Storage >...
  • Page 181: Chapter 16 Network Settings

    Network Video Recorder User Manual Chapter 16 Network Settings Configure TCP/IP Settings Purpose TCP/IP settings must be properly configured before you can operate the device will operate over a network. Device with Dual Network Interface Go to System > Network > TCP/IP. TCP/IP Settings Select Net-Fault Tolerance or Multi-Address Mode under Working Mode.
  • Page 182: Device With A Single Network Interface

    Network Video Recorder User Manual  Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network.  Valid MTU value range is 500 to 9676. Click Apply. Device with a Single Network Interface Go to System >...
  • Page 183: Configure Ehome

    Network Video Recorder User Manual Guarding Vision provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the surveillance system. Go to System > Network > Advanced > Platform Access. Check Enable to activate the function.
  • Page 184 Network Video Recorder User Manual EHome Settings Select Access Type as EHome. Check Enable. Enabling EHome will disable Guarding Vision platform access. Set the related parameters, including Server Address, Server Port, Device ID, Version, and Encryption Password.  Server Address: The platform server IP address. ...
  • Page 185: Configure Ddns

    Network Video Recorder User Manual Configure DDNS Purpose You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
  • Page 186: Configure Pppoe

    Network Video Recorder User Manual Configure PPPoE If the device is connected to the Internet through PPPoE, you need to configure the user name and password accordingly under System > Network > TCP/IP > PPPoE. Contact your Internet service provider for details about PPPoE service. Configure NTP Purpose Connection to a network time protocol (NTP) server can be configured on your device to ensure...
  • Page 187: Configure Snmp

    Network Video Recorder User Manual Configure SNMP Purpose You can configure SNMP settings to get device status and parameter information. Before You Start Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the surveillance center.
  • Page 188: Configure Email

    Network Video Recorder User Manual Configure Email Purpose The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, the administrator password is changed, etc. Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server.
  • Page 189: Configuring Nat

    Network Video Recorder User Manual  Select Receivers: Select the receiver. Up to 3 receivers can be configured.  Receiver: The receiver’s name.  Receiver's Address: The e-mail address of the user to be notified.  Enable Attached Picture: Check to send e-mail with attached alarm images. The interval is the time between sending two subsequent alarm images.
  • Page 190 Network Video Recorder User Manual UPnP™ Settings Interface Check Enable UPnP. Select Mapping Type as Manual or Auto. OPTION 1: Auto If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh button to get the latest status of the port mapping.
  • Page 191: Configure Ports

    Network Video Recorder User Manual  Each item should be corresponding with the device port, including server port, http port, RTSP port and https port.  The virtual server setting interface below is for reference only, it may be different due to different router manufactures.
  • Page 192 Network Video Recorder User Manual Port Settings...
  • Page 193: Chapter 17 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 17 Hot Spare Device Backup Purpose The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.
  • Page 194: Set Working Device

    Network Video Recorder User Manual  The camera connection will be disabled when the device works in hot spare mode.  It is highly recommended to restore the device defaults after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards. Set Working Device Go to System >...
  • Page 195 Network Video Recorder User Manual Figure 17-4 Add Working Device Working Status Descrption Working Status Description No record The working device works properly. Backing up If the working device goes offline, the hot spare device will record the video of the IP camera connected to the working device for backup The record back up functions for 1 working device at a time.
  • Page 196: Chapter 18 User Management And Security

    Network Video Recorder User Manual Chapter 18 User Management and Security Manage User Accounts Purpose The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 197 Network Video Recorder User Manual Add User Strong Password Recommended–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 198: Edit The Admin User

    Network Video Recorder User Manual User List Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Go to System > User. Select the admin user from the list. Click Modify. Edit User (Admin)
  • Page 199: Edit An Operator/Guest User

    Network Video Recorder User Manual Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address. Edit the unlock pattern for the admin user account. 1) Check Enable Unlock Pattern to enable the use of an unlock pattern when logging in to the device.
  • Page 200: Delete A User

    Network Video Recorder User Manual Edit User (Operator/Guest) Edit the user information as desired, including the new password (strong password is required) and MAC address. Delete a User The admin user account has the permission to delete an operator/guest user account. Go to System >...
  • Page 201 Network Video Recorder User Manual User Permission Settings Interface Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user.  Local Configuration Local Log Search: Searching and viewing logs and system information of device. Local Parameters Settings: Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
  • Page 202: Set Local Live View Permission For Non-Admin Users

    Network Video Recorder User Manual Two-Way Audio: Operating the two-way radio between the remote client and the device. Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output. Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
  • Page 203: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Set Live View Permissions Click of non-admin user. Click the Camera Configuration tab. Select Camera Permission as Local Live View. Select cameras to display in Live View. Click OK. Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.
  • Page 204: Set Double Verification Permission For Non-Admin Users

    Network Video Recorder User Manual Set Live View Permissions on Lock Screen Set the permissions.  Select the camera (s) to allow live view when the current user account is in logout status.  Deselect the camera (s) to forbidden the camera (s) being viewed when the current user account is in logout status.
  • Page 205: Configure Password Security

    Network Video Recorder User Manual Set double verification user. The double verification is different from the system user. You can add up to 8 double verification users. 3. Click Add to add a double verification user. 4. Enter the admin password. 5.
  • Page 206: Configure Security Questions

    Network Video Recorder User Manual Export GUID File Please keep your GUID file properly for future password resetting. Configure Security Questions The security question configuration may help you to reset password when you forget your password or encounter security issues. Click Security Question Configuration when you are activating the device, or editing the admin user account.
  • Page 207: Configure Reserved Email

    Network Video Recorder User Manual Configure Security Questions Configure Reserved Email Purpose: The reserved email will help you to reset password when you forget your password. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.
  • Page 208: Reset Password

    Network Video Recorder User Manual Configure Reserved Email Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email . Reset Password by GUID Before You Start The GUID file must be exported and saved in the local U flash disk after you have activated the device or edited the admin user account.
  • Page 209: Reset Password By Security Questions

    Network Video Recorder User Manual Click OK to set the new password. You can export the new GUID file to the U flash disk for future password resetting. When the new password is set, the original GUID file will be invalid. The new GUID file should be exported for future password resetting.
  • Page 210 Network Video Recorder User Manual Check your reserved email, and you will receive a verification code within 5 minutes. Enter the verification code. Click OK to set the new password.
  • Page 211: Chapter 19 System Service Maintenance

    Network Video Recorder User Manual Chapter 19 System Service Maintenance Storage Device Maintenance Configure Disk Clone Purpose Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Go to Maintenance > HDD Operation > HDD Clone. HDD Clone Check the HDD to clone.
  • Page 212: S.m.a.r.t. Detection

    Network Video Recorder User Manual Message Box S.M.A.R.T. Detection Purpose HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Go to Maintenance >...
  • Page 213: Bad Sector Detection

    Network Video Recorder User Manual S.M.A.R.T. Settings Interface To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed checkbox. Bad Sector Detection Go to Maintenance > HDD Operation > Bad Sector Detection. Select the HDD No.
  • Page 214: Hdd Health Detection

    Network Video Recorder User Manual Bad Sector Detection  You can pause/resume or cancel the detection.  After testing has been completed, you can click Error information to see the detailed damage information. HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017. Use this function to help troubleshoot HDD problems.
  • Page 215: Repair Database

    Network Video Recorder User Manual Click an HDD to view details. Repair Database Purpose Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Go to Storage > Storage Device. Select the drive. Click Repair Database. Click Yes.
  • Page 216 Network Video Recorder User Manual Figure 19-6 Log Search Interface Set the log search conditions, including the time, major type and minor type. Click Search to start searching the log files. The matched log files will be displayed on the list, as shown below.
  • Page 217: Export The Log Files

    Network Video Recorder User Manual Figure 19-7 Log Search Results Up to 2,000 log files can be displayed each time. Step 5 Related Operation:  Click or double-click it to view detailed information.  Click to view the related video file. Export the Log Files Before You Start Connect a storage device to the NVR.
  • Page 218: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual Export Log Files On the Export interface, select the storage device from Device Name. Select the format of the log files to be exported. Up to 15 formats are selectable. Click Export to export the log files to the selected storage device. ...
  • Page 219 Network Video Recorder User Manual  Click Export to export the configuration files to the selected local backup device.  To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the device to activate the settings.
  • Page 220: Import/Export Device Configuration Files

    Network Video Recorder User Manual Import/Export Device Configuration Files Purpose The device configuration files can be exported to a local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.
  • Page 221 Network Video Recorder User Manual If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Go to System > System Service > System Service. HTTP Authentication Check Enable HTTP to enable the HTTP service. Select HTTP Authentication.
  • Page 222 Network Video Recorder User Manual Go to System > System Service > System Service. RTSP Authentication Select the authentication type. Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.
  • Page 223 Network Video Recorder User Manual Restart the device to take effect the settings. Enable SDK Service Purpose SDK service is used for developing applications of hardware platform, software framework, operating system, etc. Go to System > System Service > System Service. Check Enable SDK Service.
  • Page 224: Manage Onvif User Accounts

    Network Video Recorder User Manual Address Filter Manage ONVIF User Accounts Purpose ONVIF protocol allows the connection with third-party cameras. The added user accounts have the permission to connect other devices via ONVIF protocol. Go to System > System Service > ONVIF. Check Enable ONVIF to enable the ONVIF access management.
  • Page 225: Configure Stream Encryption

    Network Video Recorder User Manual Add User Enter the user name, and password. We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 226: Configure Stream Encryption

    Network Video Recorder User Manual The stream encryption password is synchronized with the Guarding Vision service verification code. After enabling the encryption code, the Guarding Vision stream will be forcedly encrypted. Make sure the Guarding Vision service supports the stream encryption as well. Configure Stream Encryption The stream encryption enables to encrypt the streams for live view, playback, download, backup, etc.
  • Page 227: Upgrade The System

    Network Video Recorder User Manual Upgrade the System Purpose The firmware on your device can be upgraded with a local backup device or remote FTP server. Upgrade with a Local Backup Device Before You Start Connect your device to a local storage device that contains the firmware update file. Go to Maintenance>Upgrade.
  • Page 228: Upgrade By Guarding Vision

    Network Video Recorder User Manual FTP Upgrade Interface Enter FTP Server Address in the text field. Click Upgrade to start upgrading. After the upgrading is complete, reboot the device to activate the new firmware. Upgrade by Guarding Vision After logging the device into Guarding Vision, the device would periodically check for the latest firmware from Guarding Vision.
  • Page 229: Restore Default Settings

    Network Video Recorder User Manual Restore Default Settings Go to Maintenance > Default. Restore Defaults Select the restore type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
  • Page 230: Chapter 20 General System Settings

    Network Video Recorder User Manual Chapter 20 General System Settings Configure General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed in the System > General interface. Go to System > General. General Settings Interface Configure the following settings.
  • Page 231: Configure Date & Time

    Network Video Recorder User Manual Mouse Pointer Speed: Set the speed of the mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password. Click Apply to save the settings. Configure Date &...
  • Page 232: Configure Dst Settings

    Network Video Recorder User Manual Configure DST Settings DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.
  • Page 233: Chapter 21 Appendix

    Network Video Recorder User Manual Chapter 21 Appendix Glossary Dual Stream: Dual stream is a technology used to record high resolution video locally while • transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 234: Troubleshooting

    Network Video Recorder User Manual Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons: − No VGA or HDMI connections. − Connection cable is damaged. − Input mode of the monitor is incorrect. Verify the device is connected with the monitor via HDMI or VGA cable. If not, please connect the device with the monitor and reboot.
  • Page 235 Network Video Recorder User Manual Go to Menu>Storage>Storage Device. If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and click the “Init” button. Verify the HDD is detected or is in good condition. Select Menu>Storage>Storage Device. If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according to the requirement.
  • Page 236 Network Video Recorder User Manual If not, please contact the engineer from our company to do the further process. The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.  Possible Reasons: − The IP camera and the device versions are not compatible. −...
  • Page 237 Network Video Recorder User Manual Connect the device with the monitor before startup via VGA or HDMI interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connect. And then connect the device with the CVBS, and there is black screen either. Possible Reasons: After connecting the IP camera to the device, the image is output via the main spot interface by default.
  • Page 238 Network Video Recorder User Manual If it is solved, finish the process. If not, please contact the engineer from our company to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software. Possible Reasons: −...
  • Page 239 Network Video Recorder User Manual Windows task management interface  Select the “Performance” tab; check the status of the CPU and Memory.  If the resource is not enough, please end some unnecessary processes. Check if the fault is solved by the above steps. If it is solved, finish the process.
  • Page 240 Network Video Recorder User Manual The device supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of the previous two standards, you can log in the IP camera to configure it to the supported standard.
  • Page 241 Network Video Recorder User Manual Possible Reasons: − The time setting of system is incorrect. − The search condition is incorrect. − The HDD is error or not detected. Verify the system time setting is correct. Go to Menu>System>General, and verify the “Device Time” is correct. Verify the search condition is correct.

Table of Contents