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HIKVISION DeepinMind Series User Manual

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  • Page 1 Network Video Recorder User Manual...
  • Page 2 Network Video Recorder User Manual Legal Information About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
  • Page 3 Network Video Recorder User Manual TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model iDS-6700NXI-I/8F(B) iDS-6708NXI-I/8F(B) iDS-6716NXI-I/16S(B) iDS-6716NXI-I/16S(B) iDS-7700NXI-I4/16P/16S(B) iDS-7716NXI-I4/16P/16S(B) iDS-7732NXI-I4/16P/16S(B) iDS-7700NXI-I4/16P/X(B) iDS-7716NXI-I4/16P/X(B) iDS-7732NXI-I4/16P/X(B) iDS-7700NXI-I4/16S(B) iDS-7716NXI-I4/16S(B) iDS-7732NXI-I4/16S(B) iDS-7700NXI-I4/X(B) iDS-7716NXI-I4/X(B) iDS-7732NXI-I4/X(B) iDS-9600NXI-I8/4F(B) iDS-9608NXI-I8/4F(B) iDS-9616NXI-I8/4F(B) iDS-9632NXI-I8/4F(B) iDS-9600NXI-I8/8F(B) iDS-9616NXI-I8/8F(B)
  • Page 7 Network Video Recorder User Manual Series Model iDS-9664NXI-I16/8F(B) iDS-9600NXI-I16/X(B) iDS-9616NXI-I16/X(B) iDS-9632NXI-I16/X(B) iDS-9664NXI-I16/X(B) iDS-9600NXI-I16/16S(B) iDS-9616NXI-I16/16S(B) iDS-9632NXI-I16/16S(B) iDS-9664NXI-I16/16S(B) iDS-96000NXI-I16(B) iDS-96064NXI-I16(B) iDS-96128NXI-I16(B) iDS-96000NXI-I24(B) iDS-96128NXI-I24(B) iDS-96256NXI-I24(B)
  • Page 8 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 9 Network Video Recorder User Manual Safety Instruction • Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 10 Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. •...

  • Page 11: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ....................1 1.1.3 Activate via SADP ......................2 1.1.4 Activate via Client Software ..................3 1.1.5 Activate via Web Browser .....................
  • Page 12 Network Video Recorder User Manual 3.1.2 Configure Live View Layout ..................21 3.2 Configure Auto-Switch of Cameras ..................22 3.3 Configure Live View Layout ....................23 3.3.1 Configure Custom Live View Layout ................23 3.3.2 Configure Live View Mode ..................23 3.4 Configure Channel-Zero Encoding ..................
  • Page 13 Network Video Recorder User Manual 4.1.4 Manual Recording ....................... 40 4.1.5 Configure Plan Recording .................... 41 4.1.6 Configure Continuous Recording ................42 4.1.7 Configure Motion Detection Triggered Recording ............43 4.1.8 Configure Event Triggered Recording ................43 4.1.9 Configure Alarm Triggered Recording ................. 43 4.1.10 Configure Picture Capture ..................
  • Page 14 Network Video Recorder User Manual 5.1 Normal Event Alarm ......................56 5.1.1 Configure Motion Detection Alarms ................56 5.1.2 Configure Video Loss Alarms ..................56 5.1.3 Configure Video Tampering Alarms ................56 5.1.4 Configure Sensor Alarms ..................... 57 5.1.5 Configure Exceptions Alarms ..................57 5.2 VCA Event Alarm ........................
  • Page 15 Network Video Recorder User Manual 6.1 Engine Configuration ......................73 6.2 Task Configuration ....................... 74 6.3 Face Picture Comparison ..................... 75 6.3.1 Face Grading Configuration ..................75 6.3.2 Face Capture ....................... 76 6.3.3 Face Picture Library Management ................77 6.3.4 Face Picture Comparison Alarm .................. 78 6.3.5 People Frequency Alarm .....................
  • Page 16 Network Video Recorder User Manual Chapter 8 Storage ........................103 8.1 Storage Device Management ..................... 103 8.1.1 SSD Management ...................... 103 8.1.2 Manage Local HDD ....................104 8.1.3 Add a Network Disk ....................106 8.1.4 Manage eSATA ......................107 8.2 Disk Array ........................... 109 8.2.1 Create a Disk Array ....................
  • Page 17 Network Video Recorder User Manual 12.1.2 Edit the Admin User ....................132 12.1.3 Edit an Operator/Guest User .................. 133 12.2 Manage User Permissions ....................133 12.2.1 Set User Permissions ....................133 12.2.2 Set Live View Permission on Lock Screen ..............136 12.3 Configure Password Security ...................
  • Page 18 Network Video Recorder User Manual 13.4.4 Configure Disk Clone ....................148 13.4.5 Repair Database ...................... 149 13.5 Upgrade Device ........................ 150 13.5.1 Upgrade by Local Backup Device ................150 13.5.2 Upgrade by FTP ....................... 150 13.5.3 Upgrade by Web Browser ..................151 13.6 Import/Export Device Configuration Files ................
  • Page 19 Network Video Recorder User Manual 14.2.9 Why is the video recorder notifying IP conflict? ............. 159 14.2.10 Why is image getting stuck when the video recorder is playing back by single or multi-channel cameras? ..................... 160 14.2.11 Why does my video recorder make a beeping sound after booting? ....160 14.2.12 Why is there no recorded video after setting the motion detection? ....

  • Page 20: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address • Default administrator account: admin. • Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation.

  • Page 21: Activate Via Sadp

    Network Video Recorder User Manual And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product. 2. Enter the password to activate the IP cameras. 3. Optional: Check Export GUID, Security Question Configuration, or Reserved E-mail Settings. 4.

  • Page 22: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 23 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4.
  • Page 24 Network Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  • Page 25: Activate Via Web Browser

    Network Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following listed web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above.

  • Page 26: Hdd Settings

    Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2.

  • Page 27: Add Automatically Searched Online Network Camera

    Network Video Recorder User Manual Before You Start Ensure the network connection is valid and correct and the IP camera to add has been activated. Steps 1. Click on the main menu bar. 2. Click Custom Add tab on the title bar. Figure 1-9 Add IP Camera 3.

  • Page 28: Add Network Camera Manually

    5. Optional: Check Use Default Port to use the default management port to add the camera. For SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443. Note The function is only available when you use HIKVISION protocol.

  • Page 29: Add Network Camera Through Poe

    For details, refer to . Note The function is only available when you use HIKVISION protocol. 7. Click Add. 8. Optional: Check Continue to Add to add other network cameras.
  • Page 30 Network Video Recorder User Manual Figure 1-12 Add PoE Camera 3. Click Apply. 4. Connect PoE cameras to device PoE ports with network cables. 5. Go to Camera → Camera → IP Camera to view camera image and information. Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.

  • Page 31: Configure Customized Protocol

    Network Video Recorder User Manual Figure 1-13 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network.

  • Page 32: Platform Access

    Network Video Recorder User Manual Figure 1-14 Protocol Management 2. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream.
  • Page 33 Network Video Recorder User Manual Figure 1-15 ISUP Settings 2. Select Access Type as ISUP. 3. Check Enable. Note Enabling ISUP will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.

  • Page 34: Configure Guarding Vision

    Network Video Recorder User Manual 1.5.2 Configure Guarding Vision Guarding Vision enables the mobile phone application and the service platform page (dev.guardingvision.com) to access and manage your connected NVR, providing a convenient remote access to the surveillance system. Steps 1. Go to System → Network → Advanced → Platform Access . 2.

  • Page 35: Chapter 2 Camera Settings

    Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display . Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).

  • Page 36: Configure Privacy Mask

    Network Video Recorder User Manual Figure 2-1 OSD Configuration Interface 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.

  • Page 37: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Interface Note • Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. • You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.

  • Page 38: Upgrade Ip Cameras

    Network Video Recorder User Manual 2. Click IP Camera Import/Export, and the detected external device contents appear. 3. Export or import the IP camera configuration files. - Click Export to export the configuration files to the selected local backup device. - To import a configuration file, select the file from the selected backup device and click Import.

  • Page 39: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar to enter the Live View. • Select a window and double click a camera from the list to play the video from the camera in the selected window.

  • Page 40: Configure Live View Layout

    Network Video Recorder User Manual Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video. Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen. 3.

  • Page 41: Configure Auto-Switch Of Cameras

    Network Video Recorder User Manual The successfully configured layout is displayed in the list. 8. Optional: Select a live view layout from the list and click to edit the name, or click delete the name. Configure Live View Mode Steps 1.

  • Page 42: Configure Live View Layout

    Network Video Recorder User Manual 3.3 Configure Live View Layout Live view displays the video image getting from each camera in real time. 3.3.1 Configure Custom Live View Layout Steps 1. Go to System → Live View → View . 2.

  • Page 43: Configure Channel-Zero Encoding

    Network Video Recorder User Manual 3. Select a layout or custom layout from the toolbar. 4. Select a division window, and double-click on a camera in the list to link the camera to the window. Note • You can also click-and-drag the camera to the desired window on the Live View interface to set the camera order.

  • Page 44: Digital Zoom

    Network Video Recorder User Manual connected, CVBS does not provide video output, the main port is HDMI2, and the aux port is HDMI1 and VGA. You can enable CVBS in System → General , it requires to switch menu output mode to HTMI2, and disable HDMI1/VGA.

  • Page 45: Fisheye View

    Network Video Recorder User Manual Figure 3-5 Digital Zoom 3.7 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start • The fisheye expansion view feature is supported only by the • The connected camera must support the fisheye view. Steps 1.

  • Page 46: Positioning

    Network Video Recorder User Manual expansion. It called Fisheye supports the View because it electronic PTZ approximates function, also the vision of a called e-PTZ. fish’s convex eye. The lens produces curvilinear images of a large area, while distorting the perspective and angles of objects in the image.
  • Page 47 Network Video Recorder User Manual Steps 1. Go to live view interface, and click in toolbar. 2. Click , or to set window division. 3. Select a window as you desired. 4. Double click a camera from the camera list on the left bottom. Figure 3-6 Facial Recognition 5.
  • Page 48 Network Video Recorder User Manual 7. Optional: Click Check-in to view face picture library check-in record, including Total No., Checked In and Unchecked In. 8. Optional: Click on the upper right corner to configure the display settings as you desired. Figure 3-8 Facial Recognition Display Settings 9.

  • Page 49: Ptz Control

    Network Video Recorder User Manual Figure 3-9 Face Recognition Search Record 3.11 PTZ Control 3.11.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Steps 1.

  • Page 50: Set A Preset

    Network Video Recorder User Manual Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.11.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc.You can call a preset to quickly move the camera to the predefined position.

  • Page 51: Set A Patrol

    Network Video Recorder User Manual Figure 3-14 Call Preset (2) 3.11.4 Set a Patrol Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points are correspond to the presets. Steps 1.

  • Page 52: Call A Patrol

    Network Video Recorder User Manual Figure 3-17 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.

  • Page 53: Set A Pattern

    Network Video Recorder User Manual Figure 3-18 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.11.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.

  • Page 54: Set Linear Scan Limit

    Certain speed dome models can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol.

  • Page 55: Auxiliary Functions

    Network Video Recorder User Manual Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Park (Quick Patrol), Park (Patrol 1), or Park (Preset 1) to activate the park action. Park (Quick Patrol) The dome starts patrolling from the predefined preset 1 to preset 32 in order after the park time.
  • Page 56 Network Video Recorder User Manual Table 3-2 Description of Aux Functions Icons Icon Description Light on/​ o ff Wiper on/​ o ff 3D positioning Center...

  • Page 57: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters . Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 58 Network Video Recorder User Manual Sub-Stream Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.

  • Page 59: Enable The H.265 Stream Access

    Network Video Recorder User Manual The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55. Post-record The time you set to record after the event or the scheduled time.

  • Page 60: Configure Plan Recording

    Network Video Recorder User Manual 4.1.5 Configure Plan Recording The camera would automatically start/stop recording according to the configured recording schedule. Before You Start • Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures and log files.

  • Page 61: Configure Continuous Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note • You can repeat the above steps to set schedule recording or capture for each day in the week. • Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.

  • Page 62: Configure Motion Detection Triggered Recording

    Network Video Recorder User Manual 4.1.7 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2. Configure the motion detection and select the channel (s) to trigger the recording when motion event occurs.

  • Page 63: Configure Picture Capture

    Network Video Recorder User Manual 7. Drag the mouse on the time bar to set the alarm recording schedule. Refer to Configure Plan Recording for details. 4.1.10 Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type. Only certain models support this function.

  • Page 64: Configure Redundant Recording And Capture

    Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Plan Recording for details. 4.1.12 Configure Redundant Recording and Capture Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.

  • Page 65: Playback

    Network Video Recorder User Manual Figure 4-4 Record Parameters 6. Check Redundant Record/Capture. 7. Click OK to save settings. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes.

  • Page 66: Play Normal Video

    Network Video Recorder User Manual Figure 4-5 Playback Interface 4.2.2 Play Normal Video Go to Playback, select date and camera(s), and use the toolbar at the bottom to perform playback operations. Refer to Playback Operations . You can click camera(s) to execute simultaneous playback of multiple camera(s).

  • Page 67: Play Smart Searched Video

    Network Video Recorder User Manual 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection (...

  • Page 68: Play Tag Files

    Network Video Recorder User Manual 5. Click Search. Figure 4-9 Custom Searched Video Files 6. Select a file and start playing the video on search results interface. 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback.

  • Page 69: Play By Sub-Periods

    Network Video Recorder User Manual Figure 4-10 Tag Search 4. Click Search. Figure 4-11 Searched Tag Files 5. Select a tag file, and play the video on the search results interface. 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1.

  • Page 70: Play Log Files

    Network Video Recorder User Manual 4.2.7 Play Log Files Play back record file(s) associated with channels after searching system logs. Steps 1. Go to Maintenance → Log Information . 2. Click Log Search . 3. Set search time and type and click Search. Figure 4-12 System Log Search Interface 4.

  • Page 71: Playback Operations

    Network Video Recorder User Manual 4.3 Playback Operations 4.3.1 Normal/Important/Custom Video During the playback, you can select the following three modes to play the video. Normal Video files from the continuous recording. Important Video files from the event and alarm recording triggered recording. Custom Video files searched by custom conditions.

  • Page 72: Switch Between Main Stream And Sub-Stream

    Network Video Recorder User Manual 4.3.4 Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during the playback. Icon Description Play the video in main stream. Play the video in sub-stream. Note The encoding parameters for the main stream and sub-stream can be configured in Storage → Encoding Parameters .

  • Page 73: Fast View

    Network Video Recorder User Manual 180° Panorama Switch the Live 360° Panorama Switch the Live View image to View image to the 180° the 360° panorama view. panorama view. PTZ Expansion The PTZ Radial Expansion In radial Expansion is the expansion mode, close-up view of the whole wide-...
  • Page 74 Network Video Recorder User Manual Steps 1. Start live view, click from the toolbar. 2. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x). Figure 4-14 Digital Zoom...

  • Page 75: Chapter 5 Event

    Network Video Recorder User Manual Chapter 5 Event 5.1 Normal Event Alarm 5.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2.

  • Page 76: Configure Sensor Alarms

    Network Video Recorder User Manual 2. Select a camera. 3. Check Enable. 4. Set the video tampering area. Drag on the preview screen to draw the customized video tampering area. 5. Set Sensitivity (0-2). 3 levels are available. The sensitivity calibrates how readily movement triggers the alarm.

  • Page 77: Vca Event Alarm

    Network Video Recorder User Manual Figure 5-1 Event Hint Settings 3. Select an exception type. Figure 5-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions . 5.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.

  • Page 78: People Gathering Detection

    Network Video Recorder User Manual 3. Click Loitering Detection. Figure 5-3 Loitering Detection 4. Check Enable Loitering Detection.. 5. Optional: Check Save VCA Picture to save the captured loitering detection pictures. 6. Set loitering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold.

  • Page 79: Fast Moving Detection

    Network Video Recorder User Manual Figure 5-4 People Gathering Detection 4. Check Enable People Gathering Detection. 5. Optional: Check Save VCA Picture to save the captured people gathering detection pictures. 6. Set people gathering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.

  • Page 80: Parking Detection

    Network Video Recorder User Manual Figure 5-5 Fast moving detection 4. Check Enable Fast Moving. 5. Optional: Check Save VCA Picture to save the captured fast moving detection pictures. 6. Set fast moving detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.

  • Page 81: Unattended Baggage Detection

    Network Video Recorder User Manual Figure 5-6 Parking Detection 4. Check Enable Parking Detection. 5. Optional: Check Save VCA Picture to save the captured parking detection pictures. 6. Set parking detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold.

  • Page 82: Object Removal Detection

    Network Video Recorder User Manual Figure 5-7 Unattended Baggage Detection 4. Check Enable Unattended Baggage Detection. 5. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures. 6. Set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity.

  • Page 83: Audio Exception Detection

    Network Video Recorder User Manual Figure 5-8 Object Removal Detection 4. Check Enable Object Removable Detection. 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region.

  • Page 84: Defocus Detection

    Network Video Recorder User Manual Figure 5-9 Audio Exception Detection 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5. Set the detection rules: 1) Select Exception Detection. 2) Check Audio Loss Exception,Sudden Increase of Sound Intensity Detection,and/or Sudden Decrease of Sound Intensity Detection.

  • Page 85: Sudden Scene Change Detection

    Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events . 2. Select a camera. 3. Click Defocus. Figure 5-10 Defocus Detection 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured defocus detection pictures. 6.

  • Page 86: Pir Alarm

    Network Video Recorder User Manual Figure 5-11 Sudden Scene Change 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger the alarm.

  • Page 87: Thermal Camera Detection

    Network Video Recorder User Manual Figure 5-12 PIR Alarm 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule. Refer to Configure Arming Schedule . 7. Set the linkage actions. Refer to Configure Linkage Actions . 8.

  • Page 88: Configure Queue Management

    Network Video Recorder User Manual 5.2.12 Configure Queue Management After connecting with queue management camera, you can set the arming schedule and linkage action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1.

  • Page 89: Configure Linkage Actions

    Network Video Recorder User Manual Figure 5-13 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 5.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email.

  • Page 90: Configure Audio Warning

    Network Video Recorder User Manual Event Output Select the output to show the event video. Full Screen Monitoring Dwell Time Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).

  • Page 91: Trigger Alarm Output

    Network Video Recorder User Manual 4. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). 5. Select Send Email alarm linkage action. 5.4.5 Trigger Alarm Output The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and any all other events.

  • Page 92: Chapter 6 Smart Analysis

    Network Video Recorder User Manual Chapter 6 Smart Analysis 6.1 Engine Configuration Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire. Steps 1. Go to Smart Analysis → Engine Settings → Engine Configuration . Figure 6-1 Engine Configuration 2.

  • Page 93: Task Configuration

    Network Video Recorder User Manual 6.2 Task Configuration You can view the task status in task configuration. Smart analysis results are used for filtering the pictures when searching interested human body and vehicle pictures. Before You Start Check Save VCA Pictures for human body detection/vehicle detection, line crossing detection, intrusion detection, region entrance, or region exiting.

  • Page 94: Face Picture Comparison

    Network Video Recorder User Manual The analysis task of the camera is enabled. Device is waiting to analyze data. Enabled The analysis task of the camera is enabled and device is analyzing data of the camera. 5. Optional: For Non-Real-Time Face Picture Comparison analysis mode, click View Record to view the progress of each day.

  • Page 95: Face Capture

    Network Video Recorder User Manual Tilt Angle Tilt angle is the angle between your view and horizontal plane. Pan Angle Pan angle is the angle between your view and vertical plane. 4. Click Apply. What to do next • After face picture modeling, you can view face grading score of each face picture via web browser in Configuration →...

  • Page 96: Face Picture Library Management

    Network Video Recorder User Manual 7. Set the arming schedule. Refer to Configure Arming Schedule . 8. Set linkage actions. Refer to Configure Linkage Actions . 9. Click Apply. 6.3.3 Face Picture Library Management Face picture library is mainly used for face picture storage and face picture comparison. Add a Face Picture Library Steps 1.

  • Page 97: Face Picture Comparison Alarm

    Network Video Recorder User Manual What to do next • Select pictures and click Copy to to copy the uploaded pictures of the current library to other library. • Select a picture and click Edit to modify the picture information. •...
  • Page 98 Network Video Recorder User Manual Figure 6-5 Face Picture Comparison 4. Set Mode as Face Picture Comparison. 5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when engine has free resource.
  • Page 99 Network Video Recorder User Manual 8. Optional: Set Comparison Failed Prompt, Comparison Succeeded Prompt, and Enable Alarm Output Pulse. Comparison Failed Prompt It will display the prompt in live view Target Detection (with Facial Detection checked) or Facial Recognition when face picture comparison failed. You can click in live view to enter Facial Recognition interface.
  • Page 100 Network Video Recorder User Manual Figure 6-6 Face Picture Comparison 4. Select Mode as Stranger. 5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when engine has free resource.

  • Page 101: People Frequency Alarm

    Network Video Recorder User Manual 8. Optional: Set Stranger Prompt. It will display the prompt in live view Target Detection (Facial Detection) when comparison failed. Stranger Prompt It will display the prompt in live view Target Detection (with Facial Detection checked) when face picture comparison failed.
  • Page 102 Network Video Recorder User Manual Figure 6-7 Frequently Appeared Person 2. Check Enable. 3. Set Capture Interval, Frequency Threshold, andStatistics Cycle. Capture Interval When a person has appeared several times within the capture interval, it only counts 1 time for this person. Frequency Threshold It will trigger alarm when the frequency has exceeded the threshold.
  • Page 103 Network Video Recorder User Manual Note All unrecognized face pictures will be added to Strangers library, so that strangers can also trigger the frequently appeared person alarm, and they use the similarity of Strangers library. 8. Set the arming schedule. Refer to Configure Arming Schedule . 9.

  • Page 104: Face Picture Search

    Network Video Recorder User Manual Statistics Cycle Time period for counting the people frequency. For example, if the statistics cycle is 7 days, device will count people frequency in the last 7 days (including today), if a person has not exceeded the frequency threshold in the last 7 days, it will trigger alarm.
  • Page 105 Network Video Recorder User Manual Figure 6-9 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. - Click Upload Sample from Local and select face pictures from your local directory. - Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.
  • Page 106 Network Video Recorder User Manual Figure 6-10 Search by Personal Name 2. Set the start time and end time of the face pictures to search. 3. Select a channel. 4. Enter a name. 5. Click Start Search. The search result list displays 1 channel. 6.

  • Page 107: Perimeter Protection

    Network Video Recorder User Manual View Searching Result • Double click a file to view the related video. • Click Add to Face Database to add the selected file(s) to a face picture library. • Click Add to Sample to add the select file(s) as sample picture(s). You can use the sample picture(s) to search other pictures.
  • Page 108 Network Video Recorder User Manual Figure 6-11 Line Crossing Detection 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Optional: Check Enable AI by Device. The device will analyze the video, cameras only transmit video stream.

  • Page 109: Intrusion Detection

    Network Video Recorder User Manual 11. Set linkage actions. Refer to Configure Linkage Actions . 12. Click Apply. 6.4.2 Intrusion Detection The Intrusion detection function detects people, vehicles or other objects that enter and loiter in a pre-defined virtual region. Specific actions can be taken when an alarm is triggered. Steps 1.

  • Page 110: Region Entrance Detection

    Network Video Recorder User Manual 8. Optional: Draw the maximum size/minimum size for targets. Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection. 1) Click Max. Size/Min. Size. 2) Draw an area in preview window. 3) Click Stop Drawing.

  • Page 111: Region Exiting Detection

    Network Video Recorder User Manual 3) Click Draw Region, and draw a quadrilateral in the preview window. 8. Optional: Draw the maximum size/minimum size for targets. Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection. 1) Click Max.

  • Page 112: Human Body Detection

    Network Video Recorder User Manual 3) Click Draw Region and draw a quadrilateral in the preview window. 8. Optional: Draw the maximum size/minimum size for targets. Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection. 1) Click Max.

  • Page 113: Human Body Search

    Network Video Recorder User Manual Figure 6-15 Human Body Detection 1) Select the detection area to configure from the Area drop-down list. Up to 8 detection areas are selectable. 2) Check Enable Area to enable the selected detection area. 3) Edit the area name in Scene Name. The scene name can contain up to 32 characters. 4) Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing.
  • Page 114 Network Video Recorder User Manual Note • You can click to view export progress. • You can click to return to search interface. Search by Uploaded Picture To increase search accuracy, upload several pictures of one person to compare with captured human body pictures.

  • Page 115: Multi-Target-Type Detection

    Network Video Recorder User Manual Add Search Result as Sample Picture You can add searched human body pictures as sample pictures. And then search human body pictures by the sample pictures. Steps 1. Search human body pictures. 2. In search result interface, click to select a picture and click Add to Sample. 3.

  • Page 116: Configure Vehicle Detection

    Network Video Recorder User Manual 6.7.1 Configure Vehicle Detection Vehicle detection is available for road traffic monitoring. In Vehicle Detection, a passed vehicle can be detected and the picture of its license plate can be captured. You can send an alarm signal to notify the surveillance center and upload the captured picture to an FTP server.

  • Page 117: Vehicle Search

    Network Video Recorder User Manual 6.7.2 Vehicle Search You can search and view the matched vehicle pictures. Steps 1. Go to Smart Analysis → Smart Search → Vehicle Search . 2. Select the IP camera for the vehicle search. 3. Set search conditions. Figure 6-17 Vehicle Search 4.

  • Page 118: People Counting

    Network Video Recorder User Manual 4. Optional: You can select channels that require picture capture. The unselected channels will not capture picture. 1) Click at the left bottom of live view interface. 2) Select channel(s), the checked channel(s) will capture picture. All channels are selected as default.
  • Page 119 Network Video Recorder User Manual Figure 6-19 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.

  • Page 120: Chapter 7 File Management

    Network Video Recorder User Manual Chapter 7 File Management 7.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video , or File Management → Picture . 2. Select a search method. For example, Search by Appearance, or Search by Event. 3.

  • Page 121: Smart Search

    Network Video Recorder User Manual 7.3 Smart Search You can search human body files, face files and vehicles in File Management → Smart Search . Refer to Human Body Search Face Picture Search , and Vehicle Search for details.

  • Page 122: Chapter 8 Storage

    Network Video Recorder User Manual Chapter 8 Storage 8.1 Storage Device Management 8.1.1 SSD Management Initialize SSD For the device that has pre-installed SSD on main board, you can view the SSD space distribution or initialize the SSD. Steps 1. Go to Storage → Storage Management → SSD Management . 2.

  • Page 123: Manage Local Hdd

    Network Video Recorder User Manual Steps 1. Go to Storage → Storage Management → SSD Management . 2. Click Firmware Upgrade. 3. Select Device Name as the USB flash drive that contains the SSD firmware. 4. Select the SSD firmware. 5.
  • Page 124 Network Video Recorder User Manual Figure 8-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode . 10.

  • Page 125: Add A Network Disk

    Network Video Recorder User Manual HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists.

  • Page 126: Manage Esata

    Network Video Recorder User Manual Figure 8-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 127 Network Video Recorder User Manual Record/Capture Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 8-4 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it.

  • Page 128: Disk Array

    Network Video Recorder User Manual Figure 8-5 Configure eSATA for Auto Backup 8.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 129 Network Video Recorder User Manual 4. After reboot, go to Storage → RAID Setup → Physical Disk . 5. Click One-touch Config. 6. Edit Array Name and click OK to start configuring. Note If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created. 7.

  • Page 130: Rebuild An Array

    Network Video Recorder User Manual RAID Level The Required Number of HDDs RAID 5 At least 3 HDDs. RAID 6 At least 4 HDDs. RAID 10 The number of HDD must be an even ranges from 4 to 16. 9. Click OK. 10.
  • Page 131 Network Video Recorder User Manual 2. Click of an available HDD to set it as the hot spare disk. Automatically Rebuild an Array The video recorder can automatically rebuild degraded arrays with the hot spare disks. Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk . Steps 1.
  • Page 132 Network Video Recorder User Manual Figure 8-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...

  • Page 133: Chapter 9 Pos Configuration

    Network Video Recorder User Manual Chapter 9 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 9.1 Configure POS Connection Steps 1.
  • Page 134 Network Video Recorder User Manual Figure 9-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 135 Network Video Recorder User Manual USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 9-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu →...

  • Page 136: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 9-4 Sniff Settings 9.2 Configure POS Text Overlay Steps 1. Go to System → POS . 2. Click Channel Linkage and Display. Figure 9-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4.

  • Page 137: Configure Pos Alarm

    Network Video Recorder User Manual • Font size and font color • Display time (sec) of the characters. The value ranges 5 -3600 sec. • Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the POS message within the defined time, the transaction ends.
  • Page 138 Network Video Recorder User Manual Figure 9-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.

  • Page 139: Chapter 10 Hot Spare Recorder Backup

    Network Video Recorder User Manual Chapter 10 Hot Spare Recorder Backup Video recorders can form an N+1 hot spare system. The system consists of several working video recorders and a hot spare video recorder; when the working video recorder fails, the hot spare video recorder switches into operation, thus increasing the reliability of the system.

  • Page 140: Set Working Recorder

    Network Video Recorder User Manual 10.2 Set Working Recorder Steps 1. Go to System → Hot Spare . 2. Select Work Mode as Normal Mode. 3. Check Enable. 4. Enter IP address, user name, and admin password of the hot spare recorder. Figure 10-3 Hot Spare 5.
  • Page 141 Network Video Recorder User Manual Figure 10-4 Add Working Recorder...

  • Page 142: Chapter 11 Network Settings

    Network Video Recorder User Manual Chapter 11 Network Settings 11.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.

  • Page 143: Configure Port Mapping (Nat)

    Network Video Recorder User Manual 11.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected.

  • Page 144: Configure Snmp

    Network Video Recorder User Manual other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. 4. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.
  • Page 145 Network Video Recorder User Manual Figure 11-4 SNMP Settings 2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. 3. Configure the SNMP settings as needed. Trap Address SNMP host IP address. Trap Port Port of the SNMP host.

  • Page 146: Configure Email

    Network Video Recorder User Manual 11.5 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.

  • Page 147: Configure Port

    Network Video Recorder User Manual The sender's name. Sender's Address The sender's address. Select Receivers Select the receiver. Up to 3 receivers can be configured. Receiver The receiver's name. Receiver's Address The e-mail address of the user to be notified. Enable Attached Picture Check to send e-mail with attached alarm images.
  • Page 148 Network Video Recorder User Manual Figure 11-6 Port Settings 2. configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the alarm host port (7200 by default) must be the same as the alarm monitoring port configured in the...

  • Page 149: Configure Onvif

    Network Video Recorder User Manual RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming media servers. The port is 554 by default. Enhanced SDK Service Port The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission.

  • Page 150: Chapter 12 User Management And Security

    Network Video Recorder User Manual Chapter 12 User Management and Security 12.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.

  • Page 151: Edit The Admin User

    Network Video Recorder User Manual 12.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User . 2. Select the admin user from the list. 3. Click Modify. Figure 12-1 Edit User (Admin) 4.

  • Page 152: Edit An Operator/Guest User

    Network Video Recorder User Manual 9. Click OK to save the settings. 12.1.3 Edit an Operator/Guest User You can edit the user information, including user name, password, permission level, and MAC address. Steps 1. Go to System → User . 2.
  • Page 153 Network Video Recorder User Manual Figure 12-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. 1) Set Local Configuration Local Log Search Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
  • Page 154 Network Video Recorder User Manual Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/ exporting configuration files. Remote Camera Management Remote adding, deleting, and editing of the IP cameras. Remote Serial Port Control Configuring settings for RS-232 and RS-485 port settings.

  • Page 155: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local. 4. Click OK to save the settings. 12.2.2 Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.

  • Page 156: Configure Password Security

    Network Video Recorder User Manual 4. Set the permissions.Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 12.3 Configure Password Security 12.3.1 Export GUID File The GUID file can help you to reset password when you forget password. Please keep it properly. Steps 1.

  • Page 157: Configure Reserved Email

    Network Video Recorder User Manual Figure 12-6 Configure Security Questions 3. Click OK. 12.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.

  • Page 158: Reset Password

    Network Video Recorder User Manual Figure 12-7 Configure Reserved Email 3. Click OK. 12.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 12.4.1 Reset Password by GUID Before You Start The GUID file must be exported and saved in a USB flash drive after you have activated the device...

  • Page 159: Reset Password By Security Questions

    Network Video Recorder User Manual Note If you have imported the wrong GUID file for 7 times, you will be not allowed to reset the password for 30 minutes. 4. After the GUID file is successfully imported, enter the reset password interface to set the new admin password.
  • Page 160 Network Video Recorder User Manual a. Insert a USB flash drive to your device. b. Click Export to export the QR code to USB flash drive. c. Email the QR code to pw_recovery@device-service.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes. 7.

  • Page 161: Chapter 13 System Management

    Network Video Recorder User Manual Chapter 13 System Management 13.1 Configure Device Steps 1. Go to System → General . 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard.

  • Page 162: Manual Time Synchronization

    Network Video Recorder User Manual 13.2.1 Manual Time Synchronization Steps 1. Go to System → General . 2. Configure the date and time. 3. Click Apply to save the settings. 13.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.

  • Page 163: Network Detection

    Network Video Recorder User Manual Manually set the start time and end time of the DST period, and the DST bias. 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 13.3 Network Detection 13.3.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for...

  • Page 164: Export Network Packet

    Network Video Recorder User Manual 3. Enter the destination IP address in Destination Address. 4. Click Test. Figure 13-2 Test Network Delay and Packet Loss 13.3.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet.

  • Page 165: Storage Device Maintenance

    Network Video Recorder User Manual Figure 13-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 13.4 Storage Device Maintenance 13.4.1 Bad Sector Detection Steps 1.

  • Page 166: Detection

    Network Video Recorder User Manual Note • You can pause/resume or cancel the detection. • After testing has been completed, you can click Error information to see the detailed damage information. 13.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.

  • Page 167: Hdd Health Detection

    Network Video Recorder User Manual 13.4.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017. Use this function to help troubleshoot HDD problems. Health Detection shows a more detailed HDD status than the S.M.A.R.T.

  • Page 168: Repair Database

    Network Video Recorder User Manual Figure 13-8 HDD Clone 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 13.4.5 Repair Database Repairing database will rebuild all databases.

  • Page 169: Upgrade Device

    Network Video Recorder User Manual 13.5 Upgrade Device Your device firmware can be upgraded with a local backup device or remote FTP server. 13.5.1 Upgrade by Local Backup Device Before You Start Connect your device to a local storage device that contains the firmware update file. Steps 1.

  • Page 170: Upgrade By Web Browser

    Network Video Recorder User Manual Figure 13-11 FTP Upgrade Interface 3. Enter FTP Server Address. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the device to activate the new firmware. 13.5.3 Upgrade by Web Browser You can upgrade the device by web browser After logging in to the device via web browser, go to Configuration →...

  • Page 171: Search & Export Log Files

    Network Video Recorder User Manual - To import a configuration file, select the file from the selected backup device and click Import. Note After having finished importing configuration files, the device will reboot automatically. 13.7 Search & Export Log Files The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time.

  • Page 172: Export Diagnostic Information

    Network Video Recorder User Manual 13.8 Export Diagnostic Information When exceptions occur, you can export diagnostic information via web browser, and check it. Steps 1. Go to Configuration → System → Maintenance → Diagnose via web browser. 2. Check Export Diagnostic Information. 3.

  • Page 173: Security Management

    Network Video Recorder User Manual 13.10 Security Management 13.10.1 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service . Figure 13-16 RTSP Authentication 2.

  • Page 174: Ip Camera Occupation Detection

    Network Video Recorder User Manual Figure 13-17 HTTP Authentication 2. Check Enable HTTP. 3. Select HTTP Authentication Type. Note Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type. 4. Click Apply to save the settings. 5.

  • Page 175: Chapter 14 Appendix

    Network Video Recorder User Manual Chapter 14 Appendix 14.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

  • Page 176: Frequently Asked Questions

    Network Video Recorder User Manual NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. Acronym for Network Video Recorder.

  • Page 177: Why Is The Video Recorder Notifying Not Support The Stream Type

    Network Video Recorder User Manual 14.2.2 Why is the video recorder notifying not support the stream type? Reason The camera encoding format mismatches with the video recorder. Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder.

  • Page 178: Why Is The Timeline At Playback Not Constant

    Network Video Recorder User Manual 14.2.6 Why is the timeline at playback not constant? Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.

  • Page 179: Why Is Image Getting Stuck When The Video Recorder Is Playing Back By Single Or Multi-Channel Cameras

    Network Video Recorder User Manual Reason The video recorder uses the same IP address as other devices. Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 14.2.10 Why is image getting stuck when the video recorder is playing back by single or multi-channel cameras? Reason HDD read/write exception.

  • Page 180: Why Is The Sound Quality Not Good In Recording Video

    Network Video Recorder User Manual Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/ Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection). 3.
  • Page 181 UD20018N...

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