HP 10Base-T Hub 24M Manual page 5

HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24 hours a day, seven days a
week. HP FIRST provides a variety of product and technical information.
To access HP FIRST, dial one of the following telephone numbers:
In the U.S. and Canada, dial 800-333-1917 from your fax machine or touch-tone phone.
In other countries, contact your reseller or local HP Customer Care Center (see chart
below) for the HP FIRST telephone number for your country.
To access the U.S./Canada HP FIRST system from another country, dial
+1 208 344 4809 from your fax machine.
Enter the ID number of the document you want to receive. If you're not sure what the ID number
is, you can request an index by following the prompts. The information will be sent to you by
return fax.
Additional HP Support Services
Limited free telephone support is offered through the HP Customer Care Center (CCC) in your
country:
North America
United States 970-635-1000
Canada (English) 970-635-1000
Canada (French) 800-387-3867
Europe, Middle East, and Africa
Africa +41 22/780 71 11
Austria 0660 6386
Belgium (Dutch) 02 626 8806
Belgium (French) 02 626 8807
Czech Republic 42 (2) 471 7321
Denmark 3929 4099
English (non-UK) +44 171 512 52 02
Finland 0203 47 288
France 01 43 62 34 34
Germany 0180 52 58 143
Each CCC takes calls during the normal HP business hours for its location. This service is for
basic questions only, relating to installation, general configuration, troubleshooting, and usage.
Advanced topics including network design, consultation, performance tuning, and configuration
recommendations are not available through this service.
HP has other telephone and onsite services available that provide you with expert HP technical
assistance. HP SupportPacks, purchased from your local reseller, provide a variety of services,
including advanced technical support and around-the-clock availability. Other services offer
network design, consulting, or remote telephone support. Contact your reseller or local HP Sales
and Support Office for more information.
Less Work, More Network
Hungary 36 (1) 252 4505
Ireland 01 662 5525
Italy 02 26410350
Middle East +41 22/780 71 11
Netherlands 020 606 8751
Norway 22 11 6299
Poland 48 22 37 50 65
Portugal 01 441 7199
Russia 7095 923 50 01
Spain 902 321 123
Sweden 08 619 2170
Switzerland 0848 80 11 11
Turkey 90 1 224 59 25
United Kingdom 0171 512 52 02
Asia Pacific
Australia 61 3 9272 8000
China 8610 6505 3888
Hong Kong 800 96 7729
India 91 11 682 6035
Indonesia 6221 350 3408
Japan 81 3 3335 8333
Korea 82 2 3270 0803
Malaysia 03 295 2566
New Zealand 09 356 6640
Philippines 63 2 867 3551
Singapore 65 272 5300
Taiwan 886 2 717 0055
Thailand 661 4011