HP 10Base-T Hub 24M Manual page 4

Support is as close
as the World Wide Web!
http://www.hp.com/go/network_city
Follow the links that lead you to Support, Drivers, and Technology. Our Web site has
everything you need in one place, around the clock, seven days a week:
Software, agent firmware, and drivers (see "When Downloading Files", below)
Troubleshooting information
Product information
Support contacts
Your HP Reseller can help, too!
Be sure to talk to your reseller about the support services they offer for your HP networking
products.
Other HP Electronic Support Services
If you don't have World Wide Web access, these sources provide firmware, drivers, and technical
information.
CD-ROM
Every network-manageable hub and switch comes with a CD-ROM that includes management
software, MIBs, documentation, and other useful technical information.
HP FTP Library Service
ftp ftp.hp.com
Name: anonymous
Password: john@mycompany.com
ftp> bin
ftp> cd /pub/networking/software
ftp> get filename
ftp> quit
HP Bulletin Board Service (BBS)
With your communication/terminal emulation software:
In the U.S., dial 208-344-1691
In other countries, contact your reseller or local HP Customer Care Center (see chart
on other side) for the BBS telephone number for your country.
Follow the menu system to find and download the latest software, agent firmware, or drivers
for your HP networking product.
When Downloading Files
Files are typically named to correspond to the HP product number of the product they're
intended for. If the file you download has a file extension of ".exe", it is a compressed file. For
example, the product HP J3200A may have a file j3200a.exe that is extracted by typing j3200a [Enter].
Use your FTP software to ftp to HP's site.
Log in as "anonymous"
Enter your email address as your password.
Enter bin as the file transfer type
Go to the directory that has the files
Transfer the file you want to your computer
Quit the connection.