Appendix C. Technical Support; Contact Information - ClearCube A1010 User Manual

Appendix C. Technical Support

Contact Information

In the event any problems arise with your ClearCube hardware or software, we recommend
that you first check the support Web site for any relevant technical bulletins and updates for
your specific product(s) before calling your authorized reseller or the ClearCube Technical
Support Department. If your system is being serviced by a local service partner for ClearCube
(such as an authorized reseller), please refer to the contact information provided by the service
partner or refer to the ClearCube Web site for partner contact information. For direct access to
ClearCube technical support use the contact information below.
support@clearcube.com
support.clearcube.com
http://www.clearcube.com/support/controller/rma.php
+1-866-652-3400
+1-512-652-3400
If you are instructed to return any hardware, you must obtain a Return Merchandise
Authorization (RMA) number from ClearCube and clearly mark the RMA number on the
outside of all shipments to ensure proper and prompt handling. Please do not return any
equipment without the appropriate ClearCube packaging materials. If you no longer have
ClearCube boxes, please contact us for replacement boxes.
A–Series User's Guide
Email address to ClearCube Technical Support
ClearCube Support Web site
Link to service part replacement form on the Web.
Direct line to ClearCube Technical Support in the US
Direct line to ClearCube Technical Support from outside US
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