Return - Covidien Nellcor Operator's Manual

Troubleshooting
Problem
Questionable readouts of
patient physiological measure-
ments, wrongly tagged or
missing patient data
Data port does not function
properly
Experiencing EMI interference
Technical System Error
Reference
to alarm conditions.

Return

8.4
Contact Covidien or a local Covidien representative for shipping instructions,
including a Returned Goods Authorization (RGA) number. Reference
ing Technical
not necessary to return the sensor or other accessory items with the monitor-
ing system. Pack the monitoring system in its original shipping carton. If the
original carton is not available, use a suitable carton with the appropriate
packing material to protect it during shipping. Return the monitoring system
by any shipping method that provides proof of delivery.
76
Table 8-1. Common Problems and Resolutions (Continued)
Reference Performance
Check patient status.
Replace sensor or cable, if necessary.
Check all connections and reposition, if necessary.
Remove sources of electromagnetic interference.
Remove excessive ambient light.
Ensure USB cable firmly connected.
Disconnect USB cable, reset system power, then reconnect.
Ensure baud rate settings for both monitoring system and PC are the same.
Check hardware tab in PC 'System Registration Information'; verify normal
status.
Check COM port.
Re-install the bridge driver provided by Covidien.
Reference Reducing EMI (Electromagnetic
Do not use the monitoring system; contact a qualified service technician or
Covidien Technical Services.
Managing Alarms and Alarm
Assistance, p. 1-6. Unless otherwise instructed by Covidien, it is
Resolution
Considerations, p. 6-63.
Interference), p. 6-67.
Limits, p. 4-40, for any issues related
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Operator's Manual