Return - Covidien Nellcor Series Operator's Manual

Bedside spo2 patient monitoring system
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Troubleshooting
Problem
Data port does not function
properly
Experiencing EMI interference
Technical System Error
Reference
conditions.

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8.4
Contact Covidien or a local Covidien representative for shipping instructions, includ-
ing a Returned Goods Authorization (RGA) number. Reference
p. 1-6. Unless otherwise instructed by Covidien, it is not necessary to return the
sensor or other accessory items with the monitoring system. Pack the monitoring
system in its original shipping carton. If the original carton is not available, use a suit-
able carton with the appropriate packing material to protect it during shipping.
Return the monitoring system by any shipping method that provides proof of deliv-
ery.
8-4
Table 8-1.  Common Problems and Resolutions (Continued)
Ensure USB cable firmly connected.
Disconnect USB cable, reset system power, then reconnect.
Ensure baud rate settings for both monitoring system and PC are the same.
Check hardware tab in PC 'System Registration Information'; verify normal status.
Check COM port.
Re-install the bridge driver provided by Covidien.
Reference
Reducing EMI (Electromagnetic
Do not use the monitoring system; contact a qualified service technician or Covi-
dien Technical Services.
Manage Alarms and Alarm
Resolution
Interference), p. 6-5.
Limits, p. 4-10, for any issues related to alarm
Technical
Assistance,
Operator's Manual

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