SMA
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19 Troubleshooting/Problem Solving
In principle, the Sunny Island 5048 makes a distinction between events and errors.
•
Events describe state changes or transient states (e.g. generator connection).
•
Errors describe impermissible or only limited permissible states. This includes
warnings, failures and errors. A user interaction is generally required.
19.1 Error Categories
The Sunny Island 5048 categorizes errors into five different levels. There is a different
behavior depending on the level:
Level
Name
1
Warnung
2
Störung 1
3
Störung 2
4
Fehler
5
Gerätedefekt
19.2 Error Confirmation
If a fault occurs, the Sunny Island 5048 goes into standby mode and the fault is shown
on the display.
You must remedy the cause of the fault using <ENTER> and the Sunny Island 5048
restarts.
19.3 Autostart Handling
The Sunny Island 5048 has an autostart meter that counts down by 1 for each autostart.
If the Sunny Island 5048 runs uninterrupted for over 10 minutes, the autostart meter is
reset to its initial value.
If another fault occurs when the autostart meter is at 0, the Sunny Island 5048 waits for
10 minutes and then attempts to restart. The autostart meter begins to run again.
The number of the autostarts allowed can be set using the "#270.01 AutoStr"
parameter (in standby mode).
Technical Description
Display
Warning
Warning, device continues to run. There is an explicit note
on the Home Screen that a warning was recorded.
Malfunction
Failure that can only be detected during operation. Device
switches off. Device can be restarted immediately
(autostart).
Malfunction
Failure that can also be detected in standby mode. Device
switches off. The device can only be restarted (autostart)
after the system detects that the failure has stopped.
Failure
Device fault. Device switches off. User interaction required
(troubleshooting, confirmation, manual restart).
Failure
Device is defect. Device switches off and does not switch
on again. Permanent disable. Device must be replaced.
Troubleshooting/Problem Solving
Meaning
SI5048-11:EE4206
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