Communication Error When Executing Commands; Closing The Communicator Software - Arjohuntleigh FLOWTRON UNIVERSAL Service Manual

Flowtron Universal Service Manual
6

Communication Error when Executing Commands

6.1 If there is no immediate response from the pump when you send a command, then it means that
there could have been a communication error between the PC and the pump:
6.1.1 The Send button is "greyed out"
6.1.2 There will be no response in the Receive box.
6.1.3 If you look in the Tx Rx box, you will see 10 attempts to send the command to the
pump. After 10 failed attempts, a Communication Error dialog box is displayed (refer
to Figure 80).
6.1.4 Check that the pump is powered up and in Standby.
6.1.5 Check the connections between the PC, Serial Communications Pack and the pump.
6.1.6 Select the other COM port on the PC, as follows:
6.1.6.1
6.1.6.2
6.1.6.3
6.1.6.4
Re-send the command to the pump.
7

Closing the Communicator Software

7.1 To close the Communicator software, do the following:
7.1.1 Click Connection, then click Exit on the drop-down menu.
7.1.2 The application startup dialog box is then displayed (refer to Figure 76).
7.1.3 Click Exit.
7.1.4 The Communicator software is closed.
7.2 If you try to close the Communicator software by selecting and closing the application startup
dialog box directly, you will be prevented from doing it (refer to Figure 83). You must carry out
the procedure detailed in Para 7.1, above.
Figure 83 - Communicator Software - Closing the Software
Issue 2
Sep 2009
Click Connection, then click Exit on the drop-down menu.
The application startup dialog box is then displayed (refer to Figure 76).
Select another COM port on the PC (refer to Page 9, Section 3).
Click the Serial Communicator button to restart the program.
SER0009
Updating the software
Chap 6
Page 13