AT&T MERLIN MAIL System Programming And Maintenance Manual page 212

Glossary
R
Return Time Interval
See Transfer Return Interval.
RMD
Remote Maintenance Device. A device used by AT&T or an authorized dealer to call
the system and perform maintenance and diagnostic services on the MERLIN
MAIL—ML unit from a remote location.
S
Secondary System Language
In bilingual mode, the alternate language that callers can choose to play system
prompts, menus, and announcements. Contrast with Primary System Language.
Selector Code
A one-digit number (1–9) representing a menu option that callers select from a Main
Menu or from a submenu to transfer them to an extension, play a submenu, or play an
announcement. Selector codes can also be reserved for direct dialing of individual
extension numbers. See also Selector Code Action.
Selector Code Action
The type of action taken when a caller enters a Selector Code. The possible actions
are: transfer calls to a predetermined extension, play a submenu, play an
announcement, prompt to transfer to an extension, or direct (unprompted) transfer to
an extension using a selector code as the first digit of the extension. See also Selector
C o d e .
Submenu
A lower-level menu selected from a Main Menu or from another submenu that presents
additional options that a caller can select by entering the corresponding Selector
Code. Based on predefine associations between Selector Codes and Selector Code
Actions, Automated Attendant Service routes the call to an extension, submenu, or an
announcement.
Submenu Script
The list of options that play after callers select a submenu from a Main Menu or from
another submenu. The script offers the list of options available on the submenu and
gives the Selector Codes for callers to dial to reach the extension, submenu, or
announcement they want.
GL-8