MERLIN MAIL—ML System Programming
Programming the Automated
Attendant Menus
When the Automated Attendant Service answers a call, the caller hears the
Automated Attendant Service Greeting followed by a main menu. There are
two main menus:
Day Menu that plays after the Day Greeting when your business
is open,
Night Menu that plays after the Night Greeting when your
business is closed.
Figure 3-9 shows the Automated Attendant Service programming menus used
to program the Day and Night Menus, submenus, and announcements.
Figure 3-9. Automated Attendant Service Programming Menus
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Programming the Automated Attendant Menus