AT&T MERLIN MAIL System Programming And Maintenance Manual page 121

MERLIN MAIL—ML System Programming
For example, if the extensions at the Travel Agency range from 11 to
31, and the agency wanted callers to be able to transfer directly to
any extension from the Automated Attendant Service main menu, the
Travel Agency would change its main menu so that callers would
hear the following:
Automated Attendant Service Prompts Caller Response
If you know the extension of the person you
are calling, dial that person's extension now.
For cruises, press [4]
For corporate travel, press [5]
For personal travel, press [6]
For discounted trip information, press [7]
Or stay on the line for assistance.
In the previous example, note that Selector Codes 4 through 7 were used for
menu options so that 1, 2, and 3 could be reserved for direct dialing of
extensions.
Programming the Automated Attendant Menus
Caller presses dialpad
buttons to select a menu
option.
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