Bioneer ExiPrep 16 Dx User Manual page 47

Error
The Sample Block does not
maintain a cold temperature.
The cooling fan does not function.
Protocol dose not update.
In case of use to ExiStation
Error
The PC software
operate the instrument.
Actual instrument operation is
different from the expected.
No buttons or pictures
displayed within the software.
A4(210X297)
1. Inspect the power supply.
2. Verify the Sample Block status through the LCD screen or PC
software.
3. Request service from your dealer.
1. Inspect the power supply.
2. Verify the Sample Block status through the LCD screen or PC
software.
3. Request service from your dealer.
1. Check if the computer and the instrument are connected with LAN
cable.
2. Restart the computer and instrument.
3. Update protocol
4. Re-update protocol
TM
with PC
does not 1. Inspect the network cables connecting the PC and network hub.
2. Inspect the network cables connecting the instruments and
network hub.
3. Verify that the network hub power is ON.
4. Verify the PC network settings.
5. Make sure the instrument control software is installed in the
correct folder.
6. Request service from your dealer.
1. Check to see if the 'Start' button was pressed more than twice.
2. Check to see if the software is executed twice.
3. Restart the instrument and software.
4. Request service from your dealer.
are 1. Erase and re-install the software.
Fully Automated Nucleic Acid Extraction System
Solution
Solution
-45-
TM
ExiPrep 16 Dx