Hardware Problems; General Hardware Problems; Display Problems; Rom Issues - HPE ProLiant e910 User And Maintenance Manual

For more information, see the Active Health System Viewer user guide on the Hewlett Packard Enterprise website
(http://www.hpe.com/support/ahsv-docs).
g. Record survey data.
7. To diagnose the blade offline, power down the blade and peripheral devices. If possible, always perform an orderly
shutdown:
a. Exit any applications.
b. Exit the operating system.
c. Power down the blade.
8. Disconnect any peripheral devices not required for testing (any devices not necessary to power up the blade).

Hardware problems

General hardware problems

PCIe card information is displayed incorrectly in RBSU
Symptom
When the HPE Ethernet 10/25GB 2P 661SFP28 Adapter is connected to configure 5900 switch, the PCIe card information is
displayed incorrectly in RBSU.
For more information, see the Customer Advisory at Hewlett Packard Enterprise Support Center.
Cause
The PCI subsystem ID is reported incorrectly.

Display problems

No display is visible on the monitor
Symptom
In certain scenarios, no display is visible on the monitor if a proper cable is not connected.
Cause
Make sure that you use an active Displayport to HDMI cable.

ROM issues

Unable to install Operating System in Legacy BIOS Boot mode
Symptom
Unable to create partitions to install Operating System in a Legacy BIOS Boot mode.
Cause
The ROM does not support booting from an NVMe SSD in legacy BIOS mode.
134 Troubleshooting