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HPE Edgeline EL4000 System User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 868755-002
Published: May 2017
Edition: 2

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Table of Contents
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Summary of Contents for HPE Edgeline EL4000

  • Page 1 HPE Edgeline EL4000 System User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Component identification...............6 Base configurations........................6 PCIe configuration......................6 Front panel components..................6 Front panel LEDs and buttons.................7 Rear panel components..................8 System board components (PCIe)................8 Cartridge slot identification..................9 PXIe configuration......................9 Front panel components..................9 Front panel LEDs and buttons................10 Rear panel components..................11 Rear panel LEDs and buttons................11 System board components (PXIe)................
  • Page 4 Active Health System data collection..............33 Active Health System log..................34 iLO RESTful API support....................34 Integrated Management Log.................... 34 HPE Insight Cluster Management Utility..................34 HPE Edgeline Component Pack....................35 HP Smart Update Manager....................35 UEFI System Utilities........................35 Using UEFI System Utilities..................... 35 Flexible boot control......................
  • Page 5 Environmental specifications ..................... 45 Environmental specifications-system components support matrix........46 Mechanical specifications......................47 Power supply specifications......................47 HPE 800W Flex Slot Platinum Hot Plug Power Supply........... 47 HPE 800W Flex -48VDC Hot Plug Power Supply............48 PXI/PXIe specifications.......................49 Electrical load regulation specifications................49 Chassis cooling specifications..................
  • Page 6: Component Identification

    Component identification Base configurations The HPE Edgeline EL4000 System comes in the following configurations: • HPE Edgeline EL4000 4x10GbE 2xQSFP+ PassThru System Supports 1 to 4 full-height, half-length PCIe cards. The core network is pass-through. A separate 1G RJ-45 network port is provided for access to the iLO management network.
  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status USB 2.0 port Connects a USB 2.0 device to the cartridge Cartridge power LED/ Green = Normal operation button Amber = Standby operation Off = No power or no cartridge installed Cartridge health LED Green = Normal operation Flashing Amber = Degraded condition Flashing Red = Critical condition...
  • Page 8: Rear Panel Components

    Rear panel components Item Description Power supply PCIe slot #4 (bottom) PCIe slot #3 (top) iLO port Chassis UID LED PCIe slot #1 (top) PCIe slot #2 (bottom) Power supply QSFP+ Uplink B or SFP+ Uplink B QSFP+ Uplink A or SFP+ Uplink A Rear components include either QSFP+ or SFP+ ports, depending on configuration.
  • Page 9: Cartridge Slot Identification

    Item Description System battery System board Cartridge slot identification Item Description Left side, top—Cartridge 1 Left side, bottom—Cartridge 2 Right side, top—Cartridge 3 Right side, bottom—Cartridge 4 PXIe configuration Front panel components Item Description Cartridge 1 Cartridge 2 10 MHz REF OUT clock SFP+ Uplink A connector SFP+ Uplink B connector 10 MHz REF IN clock...
  • Page 10: Front Panel Leds And Buttons

    Item Description Cartridge 3 Cartridge 4 Front panel LEDs and buttons Item Description Status USB 2.0 port Connects a USB 2.0 device to the cartridge Cartridge power LED/ Green = Normal operation button Amber = Standby operation Off = No power or no cartridge installed Cartridge health LED Green = Normal operation Flashing Amber = Degraded condition...
  • Page 11: Rear Panel Components

    Rear panel components Item Description Power supply 1 PXIe slot 4 PXIe slot 5 PXIe slot 3 PXIe slot 2 Power supply 2 Rear panel LEDs and buttons Item Description Power supply 1 LED Chassis UID LED Power supply 2 LED Rear panel components...
  • Page 12: System Board Components (Pxie)

    System board components (PXIe) Item Description System board DIP Switch System battery DIP switch Position Default Function • Off = Fan normal mode • On = Fan high mode Cartridge slot identification Item Description Left side, top—Cartridge 1 Left side, bottom—Cartridge 2 Table Continued System board components (PXIe)
  • Page 13 Item Description Right side, top—Cartridge 3 Right side, bottom—Cartridge 4 Component identification...
  • Page 14: Operations

    Operations Install an AC power supply Procedure 1. Align the power supply to the system. 2. Insert the power supply until it locks in place. 3. Connect the power cord and tie wrap the cable. You must press the Power On/Off button twice to power on the system. Install the DC power supply Procedure Remove the ring tongue from the top of the power supply.
  • Page 15 Remove the black connector from the rear of the power supply. Loosen the screws on the connector. Operations...
  • Page 16 Attach the (earthed) cable to the ground screw and washer and tighten to 13 lb-in of torque. The ground cable must be connected before connecting the -48V wire and return wire. Insert the -48V wire into the left side of the connector and tighten the screw to 10 lb-in of torque. Insert the return wire into the right side of the connector and tighten the screw to 10 lb-in of torque.
  • Page 17 Insert the power supply into the power supply bay until it clicks into place. Insert the connector into the power supply. Operations...
  • Page 18: Install A Power Supply Blank

    10. Attach the cables to the power supply handle with the hook-and-loop strap. 11. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hewlett Packard Enterprise authorized reseller.
  • Page 19: Power Down The System

    Power down the system About this task Before powering down the system for any upgrade or maintenance procedures, back up critical system data and programs. Before performing chassis maintenance, shut down all cartridges installed in the system. Procedure • Use one of the following methods to power down the system: ◦...
  • Page 20: Remove The Access Panel

    • Rack-mounting kit • Wall-mounting kit The wall-mounting kit is non HPE and allows up to two Edgeline EL4000 systems to be installed on a ® wall. For more details, contact RackSolutions at http://www.racksolutions and request P/N 101-5302. Remove the access panel Depending on the configuration of your system, perform one of the following procedures: •...
  • Page 21: Remove The Fixed Top Cover

    Remove the fixed top cover Depending on the configuration of your system, perform one or more of the following procedures: • Removing the fixed top cover of the PCIe system on page 21 • Removing the fixed front top cover of the PXIe system on page 21 •...
  • Page 22: Removing The Fixed Rear Top Cover Of The Pxie System

    Removing the fixed rear top cover of the PXIe system Procedure 1. Remove the PXIe access panel (Removing the PXIe access panel on page 20). 2. Using a Torx screwdriver, remove the 14 T-10 Torx screws securing the fixed rear top cover to the system.
  • Page 23: Install The Cartridge

    3. Connect the fan cable to the board. Install the cartridge Procedure 1. Align and install the cartridge into the system. a. For cartridges 1 and 2 (left side), the cartridges must be inserted with the processor facing up. Install the cartridge...
  • Page 24 b. For cartridges 3 and 4 (right side)*, the cartridges must be inserted with the processor facing down. *Cartridges 3 and 4 will appear upside down from image. Operations...
  • Page 25: Setup

    Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Next Business Day Exchange is a cost- efficient and convenient alternative to onsite support.
  • Page 26: Installing Hardware Options

    Installing hardware options Install any hardware options before initializing the system. For options installation information, see the option documentation. For system-specific information, see "Hardware options installation." Registering the product To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website.
  • Page 27: Hardware Options Installation

    Hardware options installation Installing the short extension rail kit About this task For detailed instructions, see the instructions that ship with the rack rail hardware kit. Procedure 1. Attach the rails to the system. 2. Attach the rails to the front of the rack. 3.
  • Page 28: Configuration

    Each of the 10G strands of the breakout cable is a 10GbE connection to a cartridge in the chassis. On the HPE 40G to 4x10G DAC cable, the 10G breakout cable labeled A is connected to Cartridge 1. The 10G breakout cable marked B is connected to Cartridge 2, and so on. Each of these cables can be connected to a 10GbE SFP+ port on an external switch.
  • Page 29: Accessing The System Utilities Menu

    VLANs on the cartridges. Accessing the System Utilities menu About this task To complete these steps, you need the HPE USB-to-serial cable (HPE part number 871947-B21). Table 1: Settings for connecting USB cable to serial port Specifications...
  • Page 30: Viewing Or Updating The Dhcp Address Using The Serial Console Cable

    Viewing or updating the DHCP address using the serial console cable Procedure 1. Access the System Utilities menu. 2. Navigate through the menu options System Configuration > iLO 4 Configuration Utility > Network > DNS/DHCP, and press Enter. The Network Autoconfiguration screen displays. 3.
  • Page 31: Setting The Static Ip Address Using The Serial Console Cable

    Setting the static IP address using the serial console cable Procedure 1. Access the System Utilities menu. 2. Navigate through the menu options System Configuration > iLO 4 Configuration Utility > Network Options. The Network Options screen displays. 3. Change DHCP Enable to OFF. 4.
  • Page 32 5. Once completed, press ESC to back out of the menus. Save the settings when prompted. 6. After saving all settings, iLO prompts for a reset in order for the new settings to be used. Reset the system. Configuration...
  • Page 33: Software And Configuration Utilities

    HPE iLO iLO is a remote server management processor embedded on the system boards of HPE ProLiant and Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.
  • Page 34: Active Health System Log

    Hewlett Packard Enterprise website. iLO RESTful API support HPE iLO 4 firmware version 2.00 and later includes the iLO RESTful API. The iLO RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of the ProLiant server via iLO.
  • Page 35: Hpe Edgeline Component Pack

    The version of HP SUM included with each HPE Edgeline Component Pack release is designed to be the best solution for installing Edgeline System firmware updates. Always use the included version of HP SUM for Edgeline System updates.
  • Page 36: Flexible Boot Control

    Action Access System Utilities F9 during server POST Navigate menus Up and Down arrows Select items Enter Save selections Access Help for a highlighted configuration option Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.
  • Page 37: Secure Boot Configuration

    These features enhance the capabilities of the UEFI System Utilities. For more information, see the following documents: • UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website • UEFI Shell Specification on the UEFI website Embedded Diagnostics option The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM.
  • Page 38: Ilo Restful Api Support For Uefi

    iLO RESTful API support for UEFI The ProLiant Gen9 servers include support for a UEFI-compliant System BIOS, along with UEFI System Utilities and Embedded UEFI Shell preboot environments. ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the iLO RESTful API, a management interface that server management tools can use to perform configuration, inventory, and monitoring of a ProLiant server.
  • Page 39: Troubleshooting

    Troubleshooting HPE Edgeline Troubleshooting Guide The HPE Edgeline System Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on the Edgeline System. The document is available in the Hewlett Packard Enterprise Information Library.
  • Page 40: Battery

    Battery Battery specifications Feature Specification Type Maintenance-free, sealed, CR2032 lithium manganese dioxide button battery Voltage 3.0 V Replace the system battery Procedure 1. Locate the battery on the system board: • System board components (PCIe) on page 8 • System board components (PXIe) on page 12 2.
  • Page 41 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery...
  • Page 42: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).
  • Page 43: Turkey Rohs Material Content Declaration

    • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
  • Page 44: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge About this task To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 45: Specifications

    Specifications Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Environmental specifications Table 2: Standard specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing)
  • Page 46: Environmental Specifications-System Components Support Matrix

    Table 4: ASHRAE Class A4 specifications Specification Value Temperature range — Operating 5°C to 45°C (41°F to 113°F) Nonoperating -30°C to 60°C (-22°F to 140°F) — Relative humidity (noncondensing) Operating 8% to 90% at 28°C (82.4°F) maximum wet bulb temperature Non-Operating 5% to 95% at 38.7°C (101.7°F) maximum wet bulb temperature...
  • Page 47: Mechanical Specifications

    Upon fan failure, the servers in the system might have reduced performance M.2 drive might exceed its spec by 2°C to 3°C and have slight throttling. Near 55°C inlet ambient temperature, when the CPU is stressed at 100%, the HPE m510 -16c server might have reduced performance.
  • Page 48: Hpe 800W Flex -48Vdc Hot Plug Power Supply

    2972 2968 2963 2960 2963 Thermal Unit rating (BTU-Hr) HPE 800W Flex -48VDC Hot Plug Power Supply Specification Value Input voltage range (V DC) -40 to -72 Frequency range (Nominal) (Hz) Nominal input voltage (V DC) Maximum rated output wattage...
  • Page 49: Pxi/Pxie Specifications

    PXI/PXIe specifications NOTE: Specifications are subject to change without notice. Electrical load regulation specifications Voltage (V) Load regulation (%) +3.3 <5 <5 Chassis cooling specifications Specification Value Module cooling system Forced air circulation (positive pressurization) through seven fans with High/Auto speed selector. Airflow From front to rear Pollution specifications...
  • Page 50: System Synchronization Clock Specifications

    Table 7: Base configuration 2 (m710x) Component Quantity Specification Cartridge m710x DIMMs/cartridge SATA M.2/cartridge 64 GB NVME M.2/cartridge PXI 6341 800 W AC The LWAd and LpAm when the system is operating in a 23°C ambient environment are provided in the following tables.
  • Page 51 NOTE: For other specifications, see 'PXI-1 Hardware Specification' at the PXI Systems Alliance website (http://www.pxisa.org/userfiles/files/Specifications/PXIHWSPEC22.pdf). 100 MHz system reference clock: PXIe_CLK100 and PXIe_SYNC100 Specification Value Maximum slot-to-slot skew 200 ps Accuracy ±25 ppm max (guaranteed over the operating temperature range) Maximum jitter 5 ps RMS phase jitter (10 Hz to 12 kHz range);...
  • Page 52: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
  • Page 53: Support And Other Resources

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 54: Remote Support

    Remote support and Proactive Care information HPE Get Connected HPE Proactive Care services HPE Proactive Care service: Supported products list HPE Proactive Care advanced service: Supported products list Proactive Care customer information Proactive Care central Proactive Care service activation Remote support...
  • Page 55: Acronyms And Abbreviations

    Acronyms and abbreviations chassis management Electromagnetic compatibility Integrated Lights-Out LpAm declared average bystander position A-Weighted sound pressure levels long-term evolution LWAd declared A-Weighted sound power levels peripheral component interconnect PCIe Peripheral Component Interconnect Express preboot execution environment PCI eXtensions for instrumentation PXIe PCI eXtensions for instrumentation express QSFP+...
  • Page 56 wireless wide area network Acronyms and abbreviations...
  • Page 57: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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