Alcatel-Lucent H2 DeskPhone User Manual page 55

H2 DeskPhone
H2P DeskPhone
⚫ Each telephone registered with the BroadSoft server should be configured as above; then the SCA
function can be used.
LED status
2)
To facilitate viewing the call status of a group, configure the DSS Key as SCA. The following table describes
the LEDs of lines in different statuses.
Status & Direction
Idle
Seized
Progressing (outgoing call)
Alerting (incoming call)
Active
Public Held (hold)
Held-private (private hold)
Bridge-active (Barge-in)
Bridge-held
Shared Call Appearance (SCA)
3)
The following lists a couple of instances to facilitate understanding.
In the following scenarios, the manager and secretary register the same SCA account, and the account is
configured based on the preceding steps.
Scenario 1: When this account receives an incoming call, the telephone sets of both the manager and the
secretary will receive the call and ring. If the manager is busy, the manager can reject the call and the
manager's telephone set stops ringing, but the secretary's telephone set keeps ringing until the secretary
rejects/answers the call or the call times out.
Scenario 2: When this account receives an incoming call, if the secretary answers the call first and the
manager is required to answer the call, the secretary can press the Public Hold key to hold this call and
notify the manager. The manager can press the line key corresponding to the SCA to answer the call.
Scenario 3: The manager is on an important call with a customer and needs to leave for a while. If the
8AL90394ENAAed01
Figure 71 – Setting the Private Hold function key
Table 12 - LED Status of SCA
Local
Off
Steady blue
Steady blue
Fast blinking blue
Steady blue
Slow blinking blue
Slow blinking yellow
Steady blue
Steady blue
Remote
Off
Steady red
Steady red
Fast blinking blue
Steady red
Slow blinking red
Steady red
Steady red
Steady red
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