Alcatel-Lucent DeskPhone 8019s Manuals

Manuals and User Guides for Alcatel-Lucent DeskPhone 8019s. We have 1 Alcatel-Lucent DeskPhone 8019s manual available for free PDF download: User Manual

Alcatel Lucent DeskPhone 8019s User Manual (75 pages)

OXO Connect system

Brand: Alcatel Lucent | Category: IP Phone | Size: 2 MB

Table of Contents
3
8039S Premium Deskphone
6
Getting to Know Your Telephone
6
8029S Premium Deskphone
8
8019S Deskphone
10
Status Icons/ Call Icons
12
Welcome Screens
12
Permanent Features Keys
13
Keyboard
14
Description of the Connectors
16
Add-On Module
17
Install a Comfort Wired Handset
20
- Using Your Telephone
  21
Identify the Terminal You Are on
21
Messaging Portal
21
Consulting the Call Log
22
Making a Call
24
Receiving a Call
24
Switching between Audio Modes
25
Activating the Loudspeaker During a Conversation (Handset Lifted)
26
Making Calls by Name (Company Directory)
26
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
27
Filtering Calls Using the Voice Mailbox
28
Redialing
28
Requesting Automatic Callback if Internal Number Is Busy
28
Cancelling an Automatic Callback
29
Mute, so that Your Contact Cannot Hear You
29
Receiving Interphony Calls
29
Sending DTMF Signals
29
Consulting Your Voice Mailbox
30
Forwarding Calls to Your Voice Message Service
30
Sending an Instant Message to a Contact
30
Consulting Instant Messages
32
Answering with an Instant Message
33
Lock / Unlock Your Telephone
34
- During a Conversation
  35
Answering a Second Call During a Conversation
35
Making a Second Call During a Conversation
35
Switching between Calls (Broker Call)
36
Transfer a Call to a Voice Mail
36
Transferring a Call
36
Placing a Call on Hold (Hold)
37
Placing an Outside Call on Hold (Parking)
37
Three-Way Conference with Internal And/Or External Contacts (Conference)
37
Intrusion into an Internal Conversation (Barge-In)
38
Save a Number into Your Personal Directory
38
- Meet Me' Conference
  39
Initiate a 'Meet Me' Conference
39
Join a 'Meet Me' Conference
39
- Sharing
  40
Answering the General Bell
40
Call Pick-Up
40
Manager/Assistant Filtering
40
Receiving Supervised Call Ringing
40
Answering a Call on Your
41
Answering Briefly in Place of the Operator
41
Calling an Internal Contact on His/Her
41
Hunting Groups
41
Calling a Contact on His/Her Loudspeaker
42
Send a Voice Message Copy
42
Sending a Recorded Message to a Number or a Distribution List
42
Broadcasting a Message on the Loudspeakers of a Station Group
43
- Keep in Touch
  44
Activate/Disable the Personal Assistant
44
Forwarding Calls to Another Number (Immediate Forward)
44
Personal Assistant: Reaching You with One Number Only
44
Selecting Calls to be Forwarded
44
Cancelling a Specific Forward
45
Cancelling All Forwards
45
Diverting All Group Calls
45
Forwarding Calls When Your Line Is Busy (Forward if Busy)
45
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
45
Do Not Disturb
46
Leaving a Text Message for Internal Callers
46
Consulting Text Messages
47
Forwarding Calls to Your Pager
47
- Programming Your Telephone
  48
Message Notification
47
Customizing Your Voice Greeting
48
Initializing Your Voice Mailbox
48
Modifying Your Personal Code
48
Adjusting the Audio Functions
49
Adjusting the Contrast of the Display
50
Programming Direct Call Keys (Perso Page, Add-On Module)
50
Selecting Language
50
Selecting the Welcome Page
50
Deleting Direct Call Keys
51
Modifying Direct Call Keys
51
Programming an Appointment Reminder
51
Activating/Deactivating 'Forced Headset' Mode
52
Install a Jack Accessory (Headset, Hands-Free, Loudspeaker)
52
Contacting Your Administrator (Technical Support)
53
- ACD: Agent Set/ Supervisor Station
  54
ACD Application Welcome Screen - Agent Set
54
Agent Set
54
Open an Agent Session (Login) - Agent Set
54
Changing the Operating Status of the Set - Agent Set
55
Close the Agent Session (Logout) - Agent Set
55
Integrating Another Group/Leaving a Group - Agent Set
55
Modifying Your Personal Code - Agent Set
55
Supervisor Station
55
The Four Operating Statuses of the Agent Set
55
Supervising Group Mailboxes - Supervisor Station
56
- Accessories
  57
List of Accessories
57
8115/8125 Audioffice
58
External Ringing Interface Module (MWS 3GV28050AA)
63
Wall Mounting Kit
65
Connect a 3 Pole Jack Headset
67
Alcatel-Lucent Enterprise Application Partner Program
68
- Technical Specifications
  69
- Ordering Information
  71
- Guarantee and Clauses
  72
Safety Instructions
72
Regulatory Statements
73

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