Record; Recording From The Server; Sip Info Recording; Agent - Alcatel-Lucent H2 DeskPhone User Manual

H2 DeskPhone
H2P DeskPhone

9.3 Record

The device supports recording during a call.

Recording from the server

9.3.1
When using the network server to record, it is necessary to open the recording on the telephone web page
[Application] >> [Manage recording]. The type is selected as network, and the address and port of the
recording server are filled in, and then the voice coding is selected. The web page appears as below:
Note: Recording software from the vendor is needed to make recordings via the server.

SIP INFO recording

9.3.2
The telephone is registered with a server that supports SIP INFO recording. After registering the account,
check the recording module via [Application] >> [Manage recording] to open the recording. The recording
type is SIP INFO.

9.4 Agent

Using the Agent function of the telephone: When multiple people use a device for Agent services at different
times, he or she can quickly register his or her SIP account on the same server. The Agent functions of the
telephone are Normal and Hotel Guest. The Hotel Guest mode requires server support.
Normal Mode:
Configuring the Agent function: Long press the line key to enter the [Dsskey] interface. Set type as Key
Event, Key as Agent, and then press OK to set a DSSkey as the [Agent] key.
Press the [Agent] key to enter the [Agent] page. The SIP server needs to be configured before the account
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Figure 59 - Web server recording
Figure 60 - Web SIP info recording
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