Starting The Diagnostic Programs - IBM TotalStorage 200 Service Manual

Starting the diagnostic programs

Press F1 while running the diagnostic programs to obtain Help information. You also
can press F1 from within a help panel to obtain online documentation from which
you can select different categories. To exit Help and return to where you left off,
press Esc.
To start the diagnostic programs:
1. Switch ON the appliance.
2. When the message F2 for Diagnostics appears, press F2.
3. Type the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the panel.
5. When the Diagnostic Programs panel appears, select the test you want to run
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the panel.
If the hardware checks out OK, but the problem persists during normal appliance
operations, an error might be the cause. If you suspect a problem, refer to the
information that comes with the software package.
Note: To run the diagnostic programs, you must start the appliance with the
highest-level password that is set. That is, if an administrator password is
set, you must enter the administrator password, not the power-on
password, to run the diagnostic programs.
from the list that appears; then, follow the instructions on the panel.
Notes:
a. If the appliance stops during testing and you cannot continue, restart the
appliance and try running the diagnostic programs again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard
and mouse are attached to the appliance.
c. If you run the diagnostic programs with either no mouse or a USB mouse
attached to your appliance, you will not be able to navigate between test
categories using Next Cat and Prev Cat. All other functions provided by
mouse-selectable buttons are also available using the function keys.
d. You can test the USB keyboard and USB mouse by using the regular
keyboard and mouse tests. Also, you can run the USB hub test only if there
are no USB devices attached.
e. You can view appliance configuration information (such as system
configuration, memory contents, interrupt request [IRQ] use, direct memory
access [DMA] use, device drivers, and so on) by selecting Hardware Info
from the top of the panel.
Chapter 1. Troubleshooting
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