Related Manuals for IBM TotalStorage Ultrium T800
Summary of Contents for IBM TotalStorage Ultrium T800
- Page 1 IBM TotalStorage Ultrium Tape Drive Models T800 and T800F Setup, Operator, and Service Guide GC26-7697-01...
- Page 3 IBM TotalStorage Ultrium Tape Drive Models T800 and T800F Setup, Operator, and Service Guide GC26-7697-01...
- Page 4 “Notices” on page 115. Second Edition (March 2005) This edition applies to the IBM TotalStorage Ultrium Tape Drive Models T800 and T800F Setup, Operator, and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions.
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Page 5: Table Of Contents
Installation Overview . . 13 Updating Firmware through the SCSI or Fibre Unpack the Drive . . 14 Channel Interface . . 46 Acclimate the Drive . 14 Power Off the Enclosure . . 14 © Copyright IBM Corp. 2004, 2005... - Page 6 Using the Drive . . 84 Using a Device Driver Utility . . 84 Index ....129 Viewing the Drive Error Log . 85 IBM TotalStorage Ultrium Tape Drive...
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Page 7: Figures
Using hex wrench to rewind tape into Inserting a cartridge into the drive . . 30 cartridge . 98 The IBM TotalStorage LTO Ultrium 400 GB Drive with cover removed to reveal gear train. 99 Data Cartridge . 51 Leader Block Assembly (LBA) . - Page 8 IBM TotalStorage Ultrium Tape Drive...
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Page 9: Tables
Display (SCD) . . 28 Error codes on the Single-character Display Functions that the Unload Button performs Tools and supplies for the IBM TotalStorage Ultrium data and cleaning cartridge Ultrium Tape Drive . 109 compatibility with Ultrium tape drive . - Page 10 IBM TotalStorage Ultrium Tape Drive...
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Page 11: Safety And Environmental Notices
Danger notices contain a Dxxxx reference number. Caution notices contain a Cxxxx reference number. Rack safety notices contain a Rxxxx reference number. Use the ® reference number to locate the translation in IBM Translated Safety Notices, 96P0851. The sections that follow define each type of safety notice. -
Page 12: Tape Drive Ac Grounding Inspection
This unit contains recyclable materials. The materials should be recycled where facilities are available and according to local regulations. In some areas IBM may provide a product take-back program that ensures proper handling of the product. -
Page 13: Summary Of Changes
Information about the Fibre Channel drive was added. v Diagnostic Functions F, J and L were modified/added. v The procedure for aborting a diagnostic function was modified. v The information for error code A was modified. © Copyright IBM Corp. 2004, 2005... - Page 14 IBM TotalStorage Ultrium Tape Drive...
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Page 15: About This Guide
IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference, GA32-0450, gives information about the supported SCSI commands and protocol that govern the behavior of the SCSI interface for the IBM 3580 Tape Drive Model L33/L3H and the IBM TotalStorage Ultrium Tape Drive Models T800 and T800F. - Page 16 IBM TotalStorage Ultrium Tape Drive...
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Page 17: Product Description
Product Description The IBM TotalStorage Ultrium Tape Drive is a high-performance, high-capacity data-storage device that is designed to backup and restore open systems applications. The drive can be integrated into an enclosure, such as a desktop unit, tape autoloader, or tape library. The drive is the third-generation in the Ultrium series of products. -
Page 18: Front Panel Of The Drive
Front Panel of the Drive Figure 3. Front panel of the drive Status Light Single-character Display (SCD) Unload Button SCD Dot IBM TotalStorage Ultrium Tape Drive... -
Page 19: Rear Panel Of The Scsi Drive
Rear Panel of the SCSI Drive Figure 4. Rear panel of the SCSI drive SCSI connector Library/Drive Interface (LDI or RS-422 interface) connector SCSI ID connector Serial port Power connector Product Description... -
Page 20: Rear View Of The Fibre Channel Drive
Fibre Channel configuration/status | | | Power connector connector Feature switches Fibre Channel connectors: 5&6 5) Port 0 6) Port 1, for future use Loop identifier (LID) / status Library/Drive Interface (LDI or RS-422 connector interface) connector IBM TotalStorage Ultrium Tape Drive... -
Page 21: Cartridge Compatibility
Ultrium 3 drives. In addition to using the IBM TotalStorage LTO Ultrium Data Cartridge with up to 400 GB capacity, the drive also offers read/write capability for certified LTO Ultrium tape cartridges. -
Page 22: Data Cartridge Capacity Scaling
(but is not limited to) these servers and operating systems. To determine the latest supported attachments, visit the web at http://www.ibm.com/storage/lto. For specific instructions about attaching the drive, see “Installing the Drive” on page 13. Table 1. Supported servers and operating systems for SCSI and Fibre Channel attachment... -
Page 23: Address Assignments
Because the cables, connectors, and terminators are the same for the Ultra160 and Ultra2 SCSI interfaces, devices with those interfaces can be mixed on the same bus and each device can operate at its fully rated speed. Address Assignments Each device on a SCSI bus must have a SCSI identifier (ID) that allows the server to recognize it. -
Page 24: Physical Characteristics
AL_PAs are listed in Table 3 on page 18 and Table 4 on page 20.) You can set an AL_PA by using one of two methods known as soft addressing or hard addressing. IBM TotalStorage Ultrium Tape Drive... -
Page 25: World Wide Names
Device drivers enable the drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to determine which drivers to use. -
Page 26: Specifications
– Userid: anonymous – Password: (use your current e-mail address) – Directory: /storage/devdrvr IBM provides PostScript- and PDF-formatted versions of its documentation in the /storage/devdrvr/doc directory: v IBM_ultrium_tape_IUG.ps and IBM_ultrium_tape_IUG.pdf contain the current version of the IBM Ultrium Device Drivers Installation and User’s Guide v IBM_ultrium_tape_PROGREF.ps and IBM_ultrium_tape_PROGREF.pdf contain... -
Page 27: Power Specifications
Power Specifications Power Supply 5 V dc 12 V dc Tolerance Voltage Ripple/Noise 60 mV pp 125 mV pp (50 Hz - 20 MHz) Minimum Supply Current (steady state) 1.3 A 0.2 A Maximum Supply Current (steady state) 3.0 A 1.1 A Peak Supply Current (instantaneous power by power 3.3 A for 100 ms (15 W) - Page 28 IBM TotalStorage Ultrium Tape Drive...
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Page 29: Installing The Drive
__ 10. “Connect the Enclosure’s External SCSI or Fibre Channel Interface to the Server” on page 25 __ 11. “Connect the External LDI Interface to the Server (optional)” on page 26 __ 12. “Configure the Drive to the Server, Switch, or Hub” on page 26 © Copyright IBM Corp. 2004, 2005... -
Page 30: Unpack The Drive
Figure 6. Temperature of the drive is taken near the air intake area Power Off the Enclosure __ 1. Power-off the enclosure (or the unit that provides power to the drive) __ 2. Disconnect the power cord from both the electrical outlet and the enclosure. IBM TotalStorage Ultrium Tape Drive... -
Page 31: Set The Scsi Id Or Arbitrated Loop Physical Address
Set the SCSI ID or Arbitrated Loop Physical Address See instructions in the sections that follow to set a SCSI ID for a SCSI drive or an Arbitrated Loop Physical Address for a Fibre Channel drive. Setting the SCSI ID (SCSI Drive Only) You can set the SCSI ID in one of three ways: v By placing jumpers on the SCSI ID connector v By using a SCSI ID switch that is connected to the SCSI ID connector... -
Page 32: Setting The Arbitrated Loop Physical Address (Fibre Channel Drive Only)
If Feature Switch 3 on the drive is set to OFF (see 1 in Figure 8 on page 17), the LID/status connector 2 has the following definition: v Pins 1, 2, 3, 4, 7, and 8 are inputs and are used to set the LID. v Pins 5 and 6 are used as outputs: IBM TotalStorage Ultrium Tape Drive... -
Page 33: Setting The Loop Id And The Al_Pa
– Pin 5 has three states: off (ground), on (3.3 V), and alternating (between off and on). Pin 5 will be off if the drive does not detect light on the Fibre Channel connector, if (while communicating as an L_port) the drive does not complete the Loop Initialization Protocol (LIP), or if (while communicating as an N_port) the drive does not complete logging in to the host or switch. -
Page 34: Id Settings That Provide Status About The Loop
| | | | | | | | | | | | | | | | | | use AL_PA from VPD Notes: 1. G means that the pin is jumpered to ground. 2. - means that the pin is not jumpered. IBM TotalStorage Ultrium Tape Drive... - Page 35 Setting the Loop ID to Provide Additional Loop IDs If Feature Switch 3 on the drive is set to ON (see 1 in Figure 8 on page 17), the LID/status connector 2 has the following definition: v Pins 1 through 7 are used to set the LID. v Pin 8 overrides pins 1 through 7.
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Page 36: Id Settings That Provide Additional Loop Ids
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | IBM TotalStorage Ultrium Tape Drive... - Page 37 Table 4. ID settings that provide additional Loop IDs (continued). The table lists the AL_PAs, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON. | | | | (see Notes) (see Notes) AL_PA AL_PA...
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Page 38: Location Of The Fibre Channel (Fc)
2. - means that the pin is not jumpered. 3. X means that the setting of the pin does not matter. Figure 9. Location of the Fibre Channel (FC) configuration/status connector. The view is from the rear of the drive. IBM TotalStorage Ultrium Tape Drive... -
Page 39: Mount The Drive Into An Enclosure
Mount the Drive into an Enclosure The drive may be shipped with or without a front bezel (see 1 in Figure 10). When mounting the drive: v Use an appropriate screw length. v Ensure that no objects such as screw heads, cables, or adjacent devices, are pressing against the frame. -
Page 40: Connect And Test Power To The Drive
Connect the enclosure’s internal LDI cable to the LDI connector on the drive (see 4 in “Rear Panel of the SCSI Drive” on page 3 or 6 in Figure 5 on page 4). IBM TotalStorage Ultrium Tape Drive... -
Page 41: Run Drive Diagnostics
__ 2. Run the appropriate SCSI attachment verification procedure from your server (for instructions, refer to the IBM Ultrium Device Drivers Installation and User’s Guide). If a SCSI error occurs, refer to “Using Sense Data” on page If you want to power a device on or off while it is connected to the same SCSI bus as a drive, you can do so if, during the power-on cycle, you quiesce all devices (including the drive) on the bus. -
Page 42: Connect The External Ldi Interface To The Server (Optional)
__ 2. Run the appropriate Fibre Channel attachment verification procedure from your server (for instructions, refer to the IBM Ultrium Device Drivers Installation and User’s Guide). If a SCSI error occurs, refer to “Using Sense Data” on page 79. Connect the External LDI Interface to the Server (optional) Use this step only if your enclosure requires an LDI interface. -
Page 43: Operating The Drive
). To copy the dump, see “Function Code 5: Copy Drive Dump” on page 36. The SCD Dot turns off when you obtain the dump (by using an FMR tape, a SCSI command, or a library command). © Copyright IBM Corp. 2004, 2005... -
Page 44: Status Light
Flashing The drive detected an error and is performing a firmware recovery. It will reset Amber automatically. twice per second Flashing Flashing The drive is requesting a cartridge to be loaded. Amber twice per second IBM TotalStorage Ultrium Tape Drive... -
Page 45: Unload Button
Table 6. Meaning of Status Light and Single-character Display (SCD) (continued) If the and the Status Light Meaning SCD is... is... Flashing There is a drive dump in flash memory. Amber twice per second Power should not be removed from the drive until the microcode update is complete. The drive indicates that the update is complete by resetting and performing POST. -
Page 46: Inserting A Tape Cartridge
If the cartridge is already loaded and you cycle the power (turn it off, then on), the tape will reload. Figure 11. Inserting a cartridge into the drive IBM TotalStorage Ultrium Tape Drive... -
Page 47: Removing A Tape Cartridge
“Front Panel of the Drive” on page 2). The drive performs the cleaning automatically in less than two minutes then ejects the cartridge. Note: The drive will automatically eject an expired cleaning cartridge. The IBM TotalStorage LTO Ultrium Cleaning Cartridge is valid for 50 uses. Operating... -
Page 48: Diagnostic And Maintenance Functions
75. To clear the error, turn the power off, then on again. The drive also exits maintenance mode automatically after it completes a maintenance function or after 10 minutes if no action has occurred. IBM TotalStorage Ultrium Tape Drive... -
Page 49: Function Code 1: Run Drive Diagnostics
Function Code 1: Run Drive Diagnostics Approximate Run Time = 20 minutes per loop Total Number of Loops = 10 Function Code runs tests that determine whether the drive can properly load and unload cartridges, and read and write data. The diagnostic loops ten times. -
Page 50: Function Code 2: Update Drive Firmware From Fmr Tape
If the update fails, the tape drive posts an error code to the SCD. To determine the error, locate the code in Table 15 on page 75. The drive then unloads the FMR tape and exits maintenance mode. Contact IBM Technical Support for problem determination or machine replacement. -
Page 51: Function Code 3: Create Fmr Tape
Function Code 3: Create FMR Tape Function Code copies the drive’s field microcode replacement (FMR) data to a scratch data cartridge. Attention For this function, insert only a scratch (blank) data cartridge or a cartridge that may be overwritten. During the test, the drive overwrites the data on the cartridge. -
Page 52: Function Code 5: Copy Drive Dump
If the copy operation fails, an error code appears in the SCD. To determine the error, locate the code in Table 15 on page 75. The tape drive unloads the tape cartridge and exits maintenance mode. IBM TotalStorage Ultrium Tape Drive... -
Page 53: Function Code 6: Run Scsi Wrap Test
Function Code 6: Run SCSI Wrap Test Approximate Run Time = 10 seconds per loop Number of Loops = This test runs until stopped by pressing the Unload Button. Function Code performs a check of the SCSI circuitry from and to the SCSI connector. -
Page 54: Function Code 7: Run Rs-422 Wrap Test
If the operation is not successful, an error code displays. To determine the error, locate the code in Table 15 on page 75. To clear the error, turn the power off, then on again. IBM TotalStorage Ultrium Tape Drive... -
Page 55: Function Code 9: Display Error Code Log
Function Code 9: Display Error Code Log Function Code displays the last ten error codes, one at a time (the codes are ordered; the most recent is presented first and the oldest is presented last). If there are no errors in the log, function code displays in the Single-character Display (SCD). -
Page 56: Function Code E: Test Cartridge & Media
SCD (another code could appear). To determine the error, locate in Table 15 on page 75. The drive unloads the tape cartridge, exits maintenance mode. To clear the error, turn the power off, then on again. IBM TotalStorage Ultrium Tape Drive... -
Page 57: Function Code F: Write Performance Test
Function Code F: Write Performance Test Approximate Run Time = 5 minutes Total Number of Loops = 10 Function Code performs tests to ensure that the drive can read from and write to tape. The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and exit maintenance mode. -
Page 58: Function Code H: Test Head
SCD. To determine the error, locate in Table 15 on page 75. The drive unloads the tape cartridge and exits maintenance mode. To clear the error, turn the power off, then on again. IBM TotalStorage Ultrium Tape Drive... -
Page 59: Function Code J: Fast Read/Write Test
Function Code J: Fast Read/Write Test Approximate Run Time = 5 minutes Total Number of Loops = 10 Function Code performs tests to ensure that the drive can read from and write to tape. The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and exit maintenance mode. -
Page 60: Function Code L: Load/Unload Test
SCD. To determine the error, locate in Table 15 on page 75. The drive unloads the tape cartridge and exits maintenance mode. To clear the error, turn the power off, then on again. IBM TotalStorage Ultrium Tape Drive... -
Page 61: Function Code P: Enable Post Error Reporting
Function Code P: Enable Post Error Reporting When selected, deferred-check conditions are reported to the host. Therefore, temporary errors are reported in the sense data. This selection is normally used as a request from support personnel. Default is (disabled). 1. Place the drive in maintenance mode. For instructions, see “Entering Maintenance Mode”... -
Page 62: Updating Firmware
For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Ultrium Device Drivers Installation and User’s Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device. -
Page 63: Itdt Scsi Firmware Update, Dump Retrieval And Library/Drive Test Tool
The tool scans the SCSI bus and will find and display for selection all IBM LTO devices. The tool will not display and allow for selection any non-IBM device. - Page 64 If the user does make a mistake, the program will respond with instructive error messages. v If no IBM LTO tape drives are on the bus, the tool will inform the user that there are none before closing the tool window.
- Page 65 v The tool is capable of loading back level (older) code. v The program presents the user with a numbered list of firmware files available for selection from the LTO Firmware folder. The user can then select the number of the firmware file for the program to load. v After the firmware has been loaded into drive memory the drive automatically reboots.
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Page 66: Updating The Firmware With An Fmr Tape Cartridge
The drive resets itself and automatically activates the new firmware. If the update fails, an error code displays. To resolve the error, locate the code in Table 15 on page 75. IBM TotalStorage Ultrium Tape Drive... -
Page 67: Using Ultrium Media
IBM. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge cannot be interchanged with the media used in other IBM non-LTO Ultrium tape products. Figure 12 shows the IBM TotalStorage LTO Ultrium 400 GB Data Cartridge and its components. LTO cartridge memory... -
Page 68: Data Cartridge
Data Cartridge The different generations of IBM TotalStorageUltrium data cartridges can be identified by color: v the Ultrium 3 Data Cartridge is slate blue v the Ultrium 2 Data Cartridge is purple v the Ultrium 1 Data Cartridge is black All three generations contain 1/2-inch, dual-coat, metal-particle tape. -
Page 69: Cleaning Cartridge
Note: The drive will automatically eject an expired cleaning cartridge. To remove a cleaning cartridge, see “Unload Button” on page 29. The IBM Cleaning Cartridges are valid for 50 uses. The cartridge’s LTO-CM chip tracks the number of times that the cartridge is used. -
Page 70: Guidelines For Using Bar Code Labels
Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label. -
Page 71: Write-Protect Switch
v Position the label within the recessed label area (see 5 in Figure 12 on page 51). v With light finger pressure, smooth the label so that no wrinkles or bubbles exist on its surface. v Verify that the label is smooth and parallel, and has no roll-up or roll-over. The label must be flat to within 0.5 mm (0.02 in.) over the length of the label and have no folds, missing pieces, or smudges. -
Page 72: Handling The Cartridges
Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines: Provide Training v Post procedures that describe proper media handling in places where people gather. -
Page 73: Provide Proper Acclimation And Environmental Conditions
Figure 15. Tape cartridges in a Turtlecase v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package. v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: –... -
Page 74: Perform A Thorough Inspection
If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. v Review handling and shipping procedures. IBM TotalStorage Ultrium Tape Drive... -
Page 75: Handle The Cartridge Carefully
Handle the Cartridge Carefully v Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the leader pin is properly seated in the pin-retaining spring clips (see 2 in Figure 18 on page 61). If the leader pin has become dislodged, go to “Repositioning or Reattaching a Leader Pin”... -
Page 76: Examples Of Cartridge Problems
Perform the following steps: 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a Leader Pin” on page 61). Then, immediately use data recovery procedures to minimize chances of data loss. -
Page 77: Repositioning Or Reattaching A Leader Pin
If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than seven meters (23 feet) of leader tape.) The sections... -
Page 78: Placing The Dislodged Leader Pin Into The Correct Position
6. Remove the rewind tool by pulling it away from the cartridge. 7. If you suspect that the cartridge has been mishandled but it appears useable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. IBM TotalStorage Ultrium Tape Drive... -
Page 79: Reattaching A Leader Pin
Pin supplies (see 3 in Figure 21). Leader pins and C-clips. Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both. -
Page 80: Attaching The Leader Pin Attach Tool To The Cartridge
The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 22) to the cartridge 2 so that the tool’s hook 3 latches into the cartridge’s door 4 . -
Page 81: Winding The Tape Out Of The Cartridge
2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( 1 in Figure 23) to the cartridge’s hub 2 by fitting the tool’s teeth between the teeth of the hub. Turn the tool clockwise until you see the end of the tape inside the cartridge. -
Page 82: Attaching The Leader Pin To The Tape
C-clip snaps onto the pin and the tape. 12. Swing the pivot arm open and trim the excess tape 5 so that it is flush with the reattached leader pin 6 . IBM TotalStorage Ultrium Tape Drive... - Page 83 13. Use your fingers to remove the leader pin from the cavity 3 in the leader pin attach tool. 14. Use the cartridge manual rewind tool to wind the tape back into the cartridge (wind the tape clockwise). Ensure that the leader pin is latched by the pin-retaining spring clips on each end of the leader pin.
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Page 84: Environmental And Shipping Specifications For Tape Cartridges
20 to 50% 5 to 80% (non-condensing) Maximum wet bulb 26°C 26°C 26°C 26°C temperature (79°F) (79°F) (79°F) (79°F) Notes: 1. Operational storage equals less than one year. 2. Archival storage equals one to ten years. IBM TotalStorage Ultrium Tape Drive... -
Page 85: Disposing Of Tape Cartridges
Supply Item Methods of Ordering IBM TotalStorage LTO Ultrium 400 GB Data v Order the cartridge from your IBM Sales Representative or any Cartridge authorized IBM Business Partner by specifying Machine Type 3589 Model 009. Specify the VOLSER characters that you want. -
Page 86: Leader Pin Reattachment Kit
Table 11. Media supplies (continued) Supply Item Methods of Ordering IBM LTO Ultrium 100 GB Data Cartridge v Order as part number 08L9120 through an IBM-authorized distributor (for the closest distributor, visit the web at Order VOLSER labels separately (see http://www.ibm.com/storage/media), or “Ordering Bar Code Labels”... -
Page 87: Ordering Bar Code Labels
The IBM TotalStorage 3580 Tape Drive does not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them. - Page 88 IBM TotalStorage Ultrium Tape Drive...
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Page 89: Resolving Problems
(note that the mid-tape recovery could take up to ten minutes to complete). If the cartridge still does not eject, contact IBM Support. The server received TapeAlert flags. -
Page 90: Methods Of Receiving Errors And Messages
Refer to your library’s documentation, then see Table 15 on page 75. the drive is enclosed in a library) The drive’s error log See Table 15 on page 75 and “Viewing the Drive Error Log” on page 85. IBM TotalStorage Ultrium Tape Drive... -
Page 91: Error Codes And Messages
2. Power the tape drive off and on, then retry the operation that produced the error. 3. If the problem persists, download new firmware and retry the operation. 4. If the problem persists, send the drive dump that you collected in step 1 to your IBM Support Center. - Page 92 Server’s SCSI interface by using a device driver utility or system tool (for instructions about reading a drive dump from tape, visit the Web at http://www.ibm.com/storage/lto) v Ultrium Tape Drive (to copy and read a drive dump, use “Function Code 5: Copy Drive Dump”...
- Page 93 Table 15. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload Button for ten seconds. A drive dump will be created. Error Code Cause and Action Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
- Page 94 Tape drive or RS-422 error. The tape drive determined that a failure occurred in the tape drive’s hardware or in the RS-422 connection. Replace the tape drive. The error code clears 10 seconds after the drive detected the error or when you place the tape drive in maintenance mode. IBM TotalStorage Ultrium Tape Drive...
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Page 95: Using Sense Data
The Unload Button is depressed. Verify that the button pushes freely. Using Sense Data When a drive encounters an error, it makes sense data available. You can use IBM device drivers to examine the sense data and determine errors. Instructions for downloading, installing, and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User’s Guide. -
Page 96: Obtaining Error Information From The As/400 Or Iseries With Risc Processor
If your application uses other device drivers, see the appropriate documentation for those drivers to obtain the sense data. Raw sense data (as returned from the drive) is documented in the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference. In addition to device drivers, other methods exist for obtaining sense data and error information. -
Page 97: Obtaining Error Information From The Rs/6000 Or Pseries
00000000 00000000 00000020 058B0000 Figure 27. Example of sense data from the AS/400 or IBM Eserver iSeries Obtaining Error Information from the RS/6000 or pSeries ® The AIX Tape and Media Changer Device Driver for the IBM RS/6000 or IBM Eserver pSeries provides logging to the system error log for a variety of errors. -
Page 98: Example Of An Aix Errpt Drive Error Log
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 Figure 28. Example of an AIX ERRPT Drive Error Log IBM TotalStorage Ultrium Tape Drive... -
Page 99: Example Of An Error That Suggests A Scsi Bus
Example of a SCSI Bus Error: LABEL: SCSI_ERR10 IDENTIFIER: 0BA49C99 Date/Time: Wed Oct 18 09:55:32 Sequence Number: 16140 Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: Type: TEMP Resource Name: scsi3 Resource Class: adapter Resource Type: sym896 Location: 40-59 VPD: Product Specific.( )..DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number....03N3606 EC Level....F71335... -
Page 100: Obtaining A Drive Dump
If it is, use that utility to obtain the drive dump. For information about using IBM’s utility programs to obtain drive dumps, see the IBM Ultrium Device Drivers Installation and User’s Guide. -
Page 101: Viewing The Drive Error Log
To determine where to send a file that contains a drive dump to be analyzed, contact your OEM Product Application Engineer (PAE). Viewing the Drive Error Log The drive keeps an error log that you can use to identify and correct errors. The log contains the 10 most recent error codes, which appear (one at a time) on the Single-character Display (SCD). -
Page 102: Resolving Problems Reported By The Server
2. Disconnect all but the first drive on the SCSI bus. Move the terminator to the first SCSI device. 3. Run a device driver utility (such as IBM’s ntutil or tapeutil) to determine whether the error will occur. v If the error occurs, run the SCSI wrap test on the first drive (see “Function Code 6: Run SCSI Wrap Test”... - Page 103 – If the test fails, replace the drive (see “Removing a SCSI Drive from an Enclosure” on page 93). v If the error does not occur, connect one drive at a time back to the bus and repeat step 3 for each drive until you can identify which drive is defective. Note: Ensure that the SCSI terminator is always on the last drive on the SCSI bus.
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Page 104: Fixing Fibre Channel Errors
Fixing Fibre Channel Errors If you are connected to a Fibre Channel Storage Area Network (SAN) by using a SAN Data Gateway, use the IBM Storage Area Network Gateway Module Setup, Operator, and Service Guide to determine whether the problem is occurring between the drive and the SAN Data Gateway. - Page 105 Fixing a Consistent Error with Multiple Drives on a Fibre Channel Loop Use the following procedure to determine if all of the drives on the Fibre Channel have the problem: 1. Use a device driver utility (such as ntutil or tapeutil) to verify that the drive is available and properly configured at the server.
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Page 106: Resolving Media-Related Problems
Data) area in NVRAM. Any failures that SARS detects are reported as TapeAlert flags on the server (see “TapeAlert Flags,” on page 111). Attention If you insert the IBM LTO Ultrium Data Cartridge into another manufacturer’s drive, the SARS data in the cartridge memory may become lost or invalid. - Page 107 If it is not possible to run the tape cartridge in a different drive, perform the following procedures: 1. Clean the failing drive and run the drive diagnostics (see “Cleaning the Drive Head” on page 31 and “Function Code 1: Run Drive Diagnostics” on page 33). If the drive diagnostics run successfully, run the Test Cartridge &...
- Page 108 IBM TotalStorage Ultrium Tape Drive...
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Page 109: Servicing The Drive
9. Remove the mounting screws from the side brackets of the chassis (see 2 in Figure 10 on page 23). 10. Remove the drive from the enclosure. 11. To reassemble, reverse these steps. © Copyright IBM Corp. 2004, 2005... -
Page 110: Removing A Fibre Channel Tape Drive From An Enclosure
Fibre Channel Drive” on page 4). 9. Remove the mounting screws from the side brackets of the chassis (see 2 in Figure 10 on page 23). 10. Remove the tape drive from the enclosure. 11. To reassemble, reverse these steps. IBM TotalStorage Ultrium Tape Drive... -
Page 111: Manually Removing A Tape Cartridge
Manually Removing a Tape Cartridge The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge. Attention v Before using this procedure, you must have exhausted all other means of removing the tape cartridge from the drive. -
Page 112: Beginning Procedure
Remove the cover of the internal drive by performing the following steps: 1) Remove the four cover-mounting screws and washers 3 . 2) Remove the cover by lifting it up. Figure 30. Removing the cover from the internal drive IBM TotalStorage Ultrium Tape Drive... - Page 113 __ Step 5. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive: v Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on the supply reel (inside the cartridge). Test the drive after the procedure is completed.
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Page 114: Tape Spooled Off Supply Reel
__ Step 9. Allow the drive to perform mid-tape recovery. This takes several minutes. When this activity completes, the cartridge ejects automatically. __ Step 10. Test the drive (see “Function Code 1: Run Drive Diagnostics” on page 33) to determine if it should be replaced. IBM TotalStorage Ultrium Tape Drive... -
Page 115: Tape Pulled From Or Broken Near Leader Pin
Tape Pulled from or Broken near Leader Pin Figure 32. Drive with cover removed to reveal gear train. Loader motor worm gear Threader mechanism gear Cartridge loader tray guide Lever bearing Rotator stub Loader mechanism gear Threader motor worm gear Threader worm gear Threader intermediate gear __ Step 1. -
Page 116: Leader Block Assembly (Lba)
__ Step 10. Reassemble the drive by reversing the procedure in Step 4 on page 96 in Beginning Procedure. __ Step 11. Refer to the appropriate procedure to install the new drive and return the failed drive. IBM TotalStorage Ultrium Tape Drive... -
Page 117: Tape Broken In Mid-Tape
Tape Broken in Mid-tape __ Step 1. With the front of the drive facing you, pull an arm’s length of tape out of the take up reel from the left side of the drive. Note: If there is less than approximately 5 cm (2 in.) of tape on the take up reel, go to “Tape Pulled from or Broken near Leader Pin”... -
Page 118: Tape Tangled Along Tape Path
__ Step 4. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle. Begin spooling the tape back into the cartridge by turning the hex wrench clockwise. IBM TotalStorage Ultrium Tape Drive... -
Page 119: Drive With Cover Removed To Reveal Gear
__ Step 5. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers. Ensure that you do not stretch the tape. __ Step 6. Locate the threader motor worm gear ( 4 in Figure 36) on the rear of the drive. -
Page 120: No Apparent Failure Or Damage To Tape
__ Step 14. Refer to the appropriate procedure to install the new drive and return the failed drive. No Apparent Failure or Damage to Tape __ Step 1. Set the drive on its left side with the head and tape path facing up. IBM TotalStorage Ultrium Tape Drive... -
Page 121: Using Hex Wrench To Rewind Tape Into
Figure 38. Using hex wrench to rewind tape into cartridge __ Step 2. From the bottom of the drive, locate the access hole ( 1 in Figure 38). __ Step 3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle. -
Page 122: Drive With Cover Removed To Reveal Gear
( 6 in Figure 39) counterclockwise. Continue turning until the rotator stub ( 3 in Figure 39) loses contact with the lever ( 7 in Figure 39). This releases the LBA leader pin. IBM TotalStorage Ultrium Tape Drive... -
Page 123: Leader Block Assembly (Lba)
__ Step 9. Rotate the threader motor worm gear ( 4 in Figure 39 on page 106) to turn the threader mechanism gear ( 6 in Figure 39 on page 106) counterclockwise. This moves the LBA out of the cartridge and past the read/write head. - Page 124 IBM TotalStorage Ultrium Tape Drive...
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Page 125: Parts List
Parts List Table 16 lists the tools and supplies that you can use with the IBM TotalStorage Ultrium Tape Drive. To order tools and supplies, contact your OEM Product Application Engineer (PAE) or visit the web at http://www.ibm.com/storage/lto. Table 16. Tools and supplies for the IBM TotalStorage Ultrium Tape Drive... - Page 126 IBM TotalStorage Ultrium Tape Drive...
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Page 127: Appendix. Tapealert Flags
SCSI or Library/Drive Interface (LDI or RS-422 interface). The server reads the flags from Log Sense Page 0x2E. This appendix lists the TapeAlert flags that are supported by the IBM TotalStorage Ultrium Tape Drive. - Page 128 Download fail Set when an FMR image is Ensure that it is the correct unsuccessfully downloaded to image. Download the FMR the drive via the SCSI interface. image again. IBM TotalStorage Ultrium Tape Drive...
- Page 129 Table 17. Supported TapeAlert Flags (continued) Flag Flag Parameter Flag Description Action Required Number (in hex) Drive temperature Set when the drive’s temperature See error code 1 in Table 15 on sensor indicates that the drive’s page 75. temperature is exceeding the recommended temperature of the enclosure (see “Physical Specifications”...
- Page 130 IBM TotalStorage Ultrium Tape Drive...
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Page 131: Notices
Microsoft is a registered trademark of Microsoft Corporation in the United States, or other countries (or regions), or both. Solaris and Sun are registered trademarks of Sun Microsystems Incorporated. Other company, product, and service names may be trademarks or service marks of others. © Copyright IBM Corp. 2004, 2005... -
Page 132: Electronic Emission Notices
IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. -
Page 133: Germany Electromagnetic Compatibility Directive
Maßnahmen durchzuführen und dafür aufzukommen.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte wie in den IBM Handbüchern angegeben zu installieren und zu betreiben. Japan VCCI Class A ITE Electronic Emission Statement People’s Republic of China Class A Electronic Emission... -
Page 134: Korean Class A Electronic Emission Statement
Korean Class A Electronic Emission Statement Getting Help If you need assistance while installing or operating your IBM TotalStorage Ultrium Tape Drive, contact your OEM Product Application Engineer (PAE). Warranty The warranty for this product is negotiated on a per-customer basis. -
Page 135: Glossary
The server does not need to send a REQUEST SENSE command to get the sense data. Autosense data is available only in the Fibre Channel version of the drive (Model T400F). C. See Celsius. © Copyright IBM Corp. 2004, 2005... - Page 136 See IBM TotalStorage Ultrium Tape Drive. configure. To describe to a server the devices, optional features, and programs installed on the system.
- Page 137 Gb. See gigabit. GB. See gigabyte. eject. To remove or force out from within. Generation 1. The informal name for the IBM Ultrium Internal Tape Drive, which is the predecessor of the electronic mail. Correspondence in the form of drive (Generation 2). The Generation 1 drive has a...
- Page 138 During tape processing the leader pin is insertion guide. On the surface of the IBM LTO grasped by a threading mechanism, which pulls the pin Ultrium Tape Cartridge, a large, notched area that and the tape out of the cartridge, across the drive head, prevents you from inserting the cartridge incorrectly.
- Page 139 See millimeter. cartridge’s historical usage and other information. Model T800. The version of the IBM TotalStorage LTO-CM. See LTO cartridge memory. Ultrium Tape Drive that uses the SCSI interface. LTO-DC. See LTO Data Compression.
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Page 140: Channel Connection
Created by IBM, a utility program for LTO point-to-point connection. Pertaining to data ® devices that connect to Windows NT... - Page 141 public device. A device that is attached to a fabric or SCSI bus. (1) A collection of wires through which switch, and can communicate to that fabric or switch. A data is transmitted from one part of a computer to public device can be part of an arbitrated loop topology another.
- Page 142 Examples include a file dynamically adjust its native (uncompressed) data rate server, a print server, or a mail server. The IBM Eserver to the slower data rate of a server. Speed matching pSeries, IBM Eserver iSeries, HP, and Sun are servers.
- Page 143 Created by IBM, a utility program for LTO unload. The act (performed by the drive) of devices that connect to all supported servers except unthreading tape from the drive’s internal tape path Windows NT and Windows 2000. tapeutil provides...
- Page 144 When you slide the switch to the unlocked padlock, data can be written to the tape. Write/Read test. Part of the Test Head diagnostic, a procedure that determines whether the drive can correctly read from and write to tape. IBM TotalStorage Ultrium Tape Drive...
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Page 145: Index
53 attachment 7 copying drive dump to tape 36 guidelines for using 54 change link services 21 disabling post error reporting 45 ordering 71 external server connection 25 display error code log 39 © Copyright IBM Corp. 2004, 2005... - Page 146 6 requirements for attaching tape drive to server 6 TapeAlert flags 111 RS-422 Wrap Test 38 TERMPOWER 16 RS/6000 Test Drive Head 42 requirements for attaching tape drive Troubleshooting 73 to 6 IBM TotalStorage Ultrium Tape Drive...
- Page 148 Printed in USA GC26-7697-01...