Table 5. Diagnostic error codes (continued)
Error Code
Meaning
217-XXX-003
Failed BIOS Hard Disk test
Note: If RAID is configured,
the hard disk number refers
to the RAID logical array.
217-XXX-004
Failed BIOS Hard Disk test
Note: If RAID is configured,
the hard disk number refers
to the RAID logical array.
264-XXX-0NN
Failed Tape Drive test
264-XXX-999
Errors on multiple tape drives Suggested action: See error messages/text in the PC Doctor
301-XXX-000
Failed Keyboard test
405-XXX-000
Failed Ethernet test on
controller on the System
Board
405-XXX-00N
Failed Ethernet test on
adapter in PCI slot N
415-XXX-000
Failed Modem test
Suspected Part/Suggested Actions
Suspected part: Hard Disk 4
Suspected part: Hard Disk 5
Suspected part:
1. Tape Cartridge, if user executed the Read/Write Tape Drive
test (XXX = 256)
2. SCSI or Power Cable connected to tape drive with SCSI ID
NN.
3. Tape Drive with SCSI ID NN (Refer to the Help and Service
Information appendix of the tape drive's user guide).
4. System Board or SCSI Controller (Run SCSI Controller
Diagnostic to determine if the SCSI bus is functioning
properly.)
error log for detailed information on each individual tape drive
error.
Suspected part: Keyboard
Suspected part: System Board
Suggested action: Verify that Ethernet is not disabled in BIOS
Suspected part:
1. Adapter in PCI slot N.
2. System Board
Suspected part:
1. Cable
2. Modem
Note: Ensure that the modem is present and attached to
appliance.
3. System Board
Chapter 3. Symptom-to-part index
25