How To Return Your Analyzer For Service; Service Tag; Original Packaging - Agilent Technologies ESA-E Series User And Programming Manual

If You Have a Problem

How to Return Your Analyzer for Service

How to Return Your Analyzer for Service

Service Tag

If you are returning your analyzer to Agilent Technologies for servicing, fill in and
attach a blue service tag. Several service tags are supplied at the end of this
chapter. Please be as specific as possible about the nature of the problem. If you
have recorded any error messages that appeared on the display, or have completed
a Performance Test Record, or have any other specific data on the performance of
your analyzer, please send a copy of this information with your analyzer.

Original Packaging

Before shipping, pack the unit in the original factory packaging materials if they
are available. If the original materials were not retained, see
NOTE Ensure that the instrument handle is in the rear-facing position in order to reduce
the possibility of damage during shipping. Refer to
Install the transportation disk into the floppy drive to reduce the possibility of
NOTE
damage during shipping. If the original transportation disk is not available, a blank
floppy may be substituted.
148
"Other Packaging".
Figure 8-1.
Chapter 8