The Avaya XT Series includes a full range of room, personal and group systems. The latest addition to the Avaya Video Endpoint and Collaboration Series is the Avaya IX Collaboration Unit CU360, which adds to the experience available with XT Series the ease and openness of a device for Android™...
Avaya CU360 and the CU360 Video- collaboration application These release notes describe the software release for the Avaya CU360, with focus on the CU360 Video-collaboration application and its usage by the graphical user interface (GUI) and by the Web interface (WEB). The CU360 Video-collaboration application is automatically launched when the boots up.
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Add Avaya B109 as Bluetooth Audio Device If the room dimensions require an additional microphone, you can add a Bluetooth audio device, as the Avaya B109 Conference Phone. To add the optional Avaya B109 as Bluetooth microphone/speaker for the Avaya CU360, please follow these steps.
In the selected Bluetooth settings window of the CU360, the Avaya B109 will appear in the list of the available devices. Select the Avaya B109 from the list of devices and select pairing. It may take a while for the devices to find one another.
Using an External Keyboard/Mouse Please note that you can also connect to your Avaya CU360 a standard keyboard and/or mouse, adding external hardware through the USB interface or through Bluetooth connections. Having an external keyboard attached to your unit, makes it easier to type and to access menus.
Android 7 via USB is used. Using the Web Interface for Mouse Emulation You can also control your Avaya CU360 by a Web interface on a computer or mobile device. Browse to to open a panel which allows to emulate a >R...
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The feature is enabled by default on CU360. A PIN is required by default for manual pairing. On PC or Mac, launch the Client application. If this application is not available on your computer, see How to install an Avaya Conference Client for Screen Link below, or connect to your Equinox Portal to download it.
How to install an Avaya Conference Client for Screen Link • To install an Avaya Conference Client for Screen Link, you can browse to the CU360 web page and click on Avaya Conference Client package for Windows/Mac.
Microsoft Office Word Microsoft Office Powerpoint Dropbox • Used as standalone Avaya conferencing App must be minimized, as below Apps require exclusive use of the audio/video peripherals. BlueJeans ▪ NOTE: Bluejeans is supported both using the native Bluejeans App and connecting to the Bluejeans SIP gateway with the CU360 native App.
This section describes some features available in this software version 10.1.0.23 respect to previous GA version 10.0.0122. Please note that if you are familiar with the Avaya XT Series endpoints, most of the functionalities and the configuration are the same. This document focuses on the specificity of the product respect to the Avaya XT Series.
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Auto-Provisioning feature in the Avaya Equinox® Management Settings. Auto-Provisioning an endpoint means to define a set of parameters for it in Avaya Equinox® Management, even before it is connected to the network (at home or in the company premises), and have the endpoint get these parameters automatically from Avaya Equinox®...
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Pre-Provisioning an Avaya IX Endpoint To define a pre-provisioning parameter for an endpoint, click on the Add button in the Avaya Equinox® Management Endpoints tab, and choose Pre-Provisioning an Endpoint. You can provision Avaya XT Series and Avaya CU360 endpoints in the exactly same way.
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Once they are added, Pre-provisioned endpoints are marked with a blue "clock" icon in the Avaya Equinox® Management list. This icon means that a profile is ready to be applied to an endpoint with a certain Service Code, but the endpoint did not yet connect to receive the provisioning profile.
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[A]The default depends on the installation of the endpoint and if it was already managed by an Avaya Equinox® Management entity. If the endpoint is a newly installed endpoint or it was not managed, the default will be “Cloud”; otherwise it will be “Local”. The Local Mode will be automatically changed to “Cloud”...
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Calendar Panel Visible in Home Page How to Define Meeting FQDN Mappings When using the Avaya Outlook plugin to create meetings in Avaya Equinox Solutions, an Exchange calendar invitation is automatically filled with the location of the meeting in your virtual room in the format below.
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NOTE: OnAvaya allows to join a meeting from inside the company if you are already registered to OnAvaya (you have a sip number containing @net.avaya.com and are registered to an internal OnAvaya sip server). If your endpoint is inside the company premises, but you are not registered, you need to change the Dialing FQDN to conferencingmgmt.avaya.com...
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How to Setup a Delegate Account for a Room in Office365 When an Exchange Room Resource is associated with an Avaya Video Endpoint in a physical room, the room’s TV display shows the meetings scheduled for the day in the room.
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How to Setup a Delegate Account for a Room in Exchange 2016 When an Exchange Room Resource is associated with an Avaya Video Endpoint in a physical room, the room’s TV display shows the meetings scheduled for the day in the room.
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Select the NetLog files to download it to your computer (.capNN extension). Retrieving Customer Support Packages This procedure explains how to retrieve the CS Package containing system log files for Avaya IX Collaboration Unit CU360 internal system activities. Access the endpoint web interface, and browse to ] [A >U...
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After using the tool, it is also suggested to reboot the device, or be sure that the tool is closed and not running in the background. Please find below a list of available tests. What’s New 21 Release Notes for Avaya IX Collaboration Unit CU360...
In this release it is also possible to add a proxy server for the Ethernet, under > M > E ETTINGS THERNET Enhancements • Additional Audio Codecs (G.728, G729A/B) are now available without license. What’s New 21 Release Notes for Avaya IX Collaboration Unit CU360...
(UX). • Interoperability enhancements with BroadSoft Sip Servers. • Wideband audio mode used when Avaya B109 is connected via Bluetooth • Camera starts zoomed in in a middle position by default • The endpoint will automatically try to connect using TLS/TCP/UDP in this order when configured in TLS, in TCP/UDP when configured in TCP, for SIP calls.
Those apps and the preinstalled software and OS are upgraded using a software package (auto-extracting .exe file) Since first release, CU360 software packages are signed by an Avaya Certificate Root Authority recognized by the codec unit. Only verified signed software packages will be accepted by the codec unit.
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To check the build installed in your device, see Configure > About in the CU360 Video-collaboration application UX. • For any issue appearing when using a software package please contact Avaya Customer Support opening a Service Request at http://support.avaya.com and providing the system CS Package (Web >...
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To login into the Codec Unit with a web browser, browse to https://<Codec_IP_Address> • The default credentials are User: Admin, Password: 1234 • Using the Web Client, go to Administrator Settings > Utilities > Software Update and press Next Release Notes for Avaya IX Collaboration Unit CU360 Software Upgrade 21...
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Software Upgrade via Web – Choose Upgrade Package Upgrade via Equinox Management – Automatic Mode • Your CU must be added as managed endpoint in Equinox Management • (Requires Equinox Management 9.1.0.365 or later) Release Notes for Avaya IX Collaboration Unit CU360 Software Upgrade 21...
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Click the Manage button and chose Upgrade Software • Follow the Upgrade Software Wizard instructions to choose the SW package (.exe), upload and install it Software Upgrade via Equinox Management Release Notes for Avaya IX Collaboration Unit CU360 Software Upgrade 21...
Elite 6000 MCU V8.3.2x is required for Gallery Layout. Important • It is always recommended to update all the Avaya Equinox® Solution to the latest GA release (9.1 FP5). • Solution wide features like Mobile Link or Auto-Provisioning require that all the components of the Avaya Equinox®...
AXT3100-735: i18n | CU360 | GUI | Contacts | truncations | DEU | AXT3100-373: Using as “Video Coding” any 4/3 format, the aspect ratio is not respected. Version 10.1.0.23 of the Avaya CU360 includes also resolved issues which are shared with XT Series. The XT Series reference version is 9.2.0.215.
Avaya performs effective testing of each software version. Patch software may be available to fix known issues of this software version. Please contact Avaya’s Customer Support Service for further information. This section details the list of known issues for this version. Some issues are common to Avaya XT Series. Table 6:...
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Dial the ISDN number manually. Recent Calls list. In a Call Before making an ISDN voice- To make an ISDN Voice-Only call, perform the QC#9509 only call, you need to first following procedure: Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21...
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Use the recording key on the remote control when recording to the local USB starting/stopping a recording, to avoid recording the storage opening of additional pages in the UX. Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21...
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Availability change Configure> Advanced>Remote which requires Path Finder Access>Equinox Management>Mode to Local; and access (H323 call). Automatic IP address to No; write down the original Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21...
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To see the remote video full screen, open the Participants page and then press DEL on the back keyboard on the remote control. Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21...
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Audio quality from the audio Bluetooth Audio device could not be the same as device when the device is connected to a PC using Bluetooth. Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21...
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NetLog does not work first time Restart the device at least once after upgrading NetLog after upgrading to this release from 10.0 to 10.1 before using NetLog. Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21...
Remote Control Shortcuts Your Avaya CU360 is pre-paired with its remote-control unit. If the remote-control unit is not pre- paired, or you need to pair it with a different unit, follow below instructions. To pair the remote control with your Avaya CU360, you need to do the following: •...
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Small Keyboard Keys – Press FN to switch between Yellow and White symbols Once the remote control is paired with your Avaya CU360, the CU360 Video-collaboration application will receive the key events when it is maximized and has the input focus. Some events are managed even when the app is minimized or does not have the focus.
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Keyboard Shortcuts When using a physical keyboard and mouse to interact with Avaya CU360, some keyboard keys can be used to perform basic functionalities or to emulate CU360 and XT Series remote control keys.
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Present (Ext. Keyboard) presentation Media Prev Control Near camera Near Only (Ext. Keyboard) Media Next Control Far camera Far Only (Ext. Keyboard) Media Record Start/Stop Recording (Ext. Keyboard) Release Notes for Avaya IX Collaboration Unit CU360 Common UX Shortcuts 21...
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Common Troubleshooting To adjust the device screen to fit your monitor, check the OS menu item under ] > HDMI > S NDROID ETTINGS CREEN HDMI > Screen Zoom Release Notes for Avaya IX Collaboration Unit CU360 Common UX Shortcuts 21...
– to help gain informed consent from an individual prior to collecting their data. Avaya’s products will document what data they collect; and the mechanisms to be used to handle Avaya products include mechanisms that assist in restricting access to data as well as tools and processes that enable customers to access and manipulate collected data.
For Avaya CU360 Quick Tips Guide: https://downloads.avaya.com/css/P8/documents/101055346 • For Avaya CU360 Quick Setup Guide: https://downloads.avaya.com/css/P8/documents/101055344 • For datasheets and new software releases of Avaya IX Collaboration Unit CU360, see http://www.avaya.com/usa/product/avaya-scopia-xt-video-conferencing https://plds.avaya.com • For GDPR addendum see http://support.avaya.com, search for GDPR CU360 or see https://downloads.avaya.com/css/P8/documents/101058644 •...
While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
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