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Using Avaya Collaboration Unit CU360 Release 11.1 Issue 1 July 2020...
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RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
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MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
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• Please only use the connecting cables, power cord, and 擾。 AC adapters shipped with the equipment or specified by U.S. Federal Communications Commission (FCC) Statements Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, Compliance Statement or fire.
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Documentation, Hosted Service(s), and product(s) provided This device when installed complies with the essential requirements by Avaya are the registered or unregistered Marks of Avaya, its and other relevant provisions of EMC Directive 2014/30/EU, Radio affiliates, its licensors, its suppliers, or other third parties. Users are...
Quick Setup field descriptions .............. 28 Connecting Avaya AV Grabber to Avaya CU360 ...... 29 Connecting Avaya B109 Conference Phone to Avaya CU360 using Bluetooth Chapter 4: Configuring Avaya CU360................... 31 ................ 31 Configuring the Avaya CU360 presence status ............ 31 Configuring WiFi network connectivity in Avaya CU360 ..............
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Using the Avaya CU360 web interface for mouse emulation Chapter 7: Using Avaya CU360 with Avaya Spaces............ 53 .... 53 Setting up Avaya Spaces as the default conferencing application for Avaya CU360 ............ 54 Configuring the advanced system names in Avaya CU360 ....................
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Contents ............ 69 Adding new contacts in the Avaya CU360 Favorites list .................... 70 New Favorite field descriptions ............... 71 Modifying contacts in the Avaya CU360 Favorites list .................. 71 Subscribing to Avaya CU360 contacts ............ 72 Reviewing the Avaya CU360 contact subscription requests Chapter 11: Customization..................... 74...
Chapter 1: Introduction Purpose This document describes how to use Avaya Collaboration Unit CU360 features. This document is intended for people who want to learn how to use Avaya CU360 features. July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
Chapter 2: Avaya CU360 overview Avaya Collaboration Unit CU360 is an all-in-one video conference endpoint. Avaya CU360 has a built-in codec, camera, and microphone, and is ideal for video conferences in small rooms. ® ® Avaya CU360 conferences can be hosted on Avaya Equinox Media Server, Avaya Equinox ®...
Avaya CU360 supports the following interfaces: • A compatible touch screen monitor or external keyboard and mouse connected to Avaya CU360. • The Avaya CU360 remote control unit. You can view the user interface on a connected monitor. • The Avaya CU360 web interface.
Avaya CU360 camera and LED indicators The Avaya CU360 endpoint has a camera and LED indicators. The camera also has a pan and tilt mechanism. The Avaya CU360 camera is equipped with two rows of lateral LED strips on the front with a circular crown of LEDs around the camera lens.
Avaya CU360 supports a remote control unit with 2.4GHz optical air mouse and keyboard features. Using the Avaya CU360 remote control unit, you can scroll through menus with the arrow key and pressing the OK key to select options. You can also display or hide the mouse pointer using the Mouse key.
Start or stop recording Enable/Disable Tracking Camera Home Delete Supported web browsers Avaya CU360 supports the following web browsers for its web interface: • Microsoft Internet Explorer Release 8 or later July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
• Choose a huddle room with a capacity to seat up to four people. • Place Avaya CU360 on the top of a 1080p or 4k resolution monitor. The Avaya CU360 embedded microphone efficiently captures audio in huddle rooms, while the monitor plays the audio output.
1080p@30 HD video using the H.264 video codec and 5.1 surround sound using the AAC and PCM audio codecs. You can use Avaya CU360 as a WiFi display, and connect a compatible media source to televisions, projectors, and streaming media players that also support Miracast.
Microsoft Exchange calendar integration When you enter the verification code or scan the QR code, Avaya CU360 joins the meeting as a guest. For more information, see Avaya Spaces User Manual on the Avaya Spaces application. Features comparison Feature Avaya CU360 application...
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• Associate a room with Avaya CU360 to use the endpoint as a room in meetings. Avaya CU360 must be able to gain access to the EWS URL on the Internet or a private network. Avaya CU360 must also be able to connect to the Microsoft Exchange server address using an HTTPS connection through your enterprise network firewalls and proxies.
CU360 manually on page 24 Control using Android devices Connecting Avaya CU360 About this task Avaya CU360 contains the following standard equipment: • Endpoint • Remote control unit with batteries • HDMI cable July 2020 Using Avaya Collaboration Unit CU360...
Switching Avaya CU360 on or off About this task The power button of Avaya CU360 on the rear of the device. You can use the power button to: • Switch Avaya CU360 on or off. • Change the Avaya CU360 mode to standby or wake up the device from the standby mode.
LED indicator on Avaya CU360 flashes: • Back • OK 3. When the LED indicator is flashing, insert the power cable plug of Avaya CU360 in the power socket. Ensure that the remote control unit is in proximity to Avaya CU360 when you insert the power cable.
An automatic configuration option using a service code that you must provision for Avaya CU360. When you switch on Avaya CU360 for the first time, it prompts you to enter the service code, after which the basic settings are automatically configured. Using this option, Avaya CU360 can be provisioned as an H.323 or SIP endpoint, automatically connects to the enterprise directory, and...
5. Do one of the following: • To set up Avaya CU360 to use multiple conferencing applications, click No, Multiple Meeting Services. • To set up Avaya CU360 to use Avaya Spaces for conferencing, click Yes, Avaya Spaces Room App. 6. Click Next.
5. Do one of the following: • To set up Avaya CU360 to use multiple conferencing applications, click No, Multiple Meeting Services. • To set up Avaya CU360 to use Avaya Spaces for conferencing, click Yes, Avaya Spaces Room App. 6. Click Next.
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5. Do one of the following: • To set up Avaya CU360 to use multiple conferencing applications, click No, Multiple Meeting Services. • To set up Avaya CU360 to use Avaya Spaces for conferencing, click Yes, Avaya Spaces Room App. 6. Click Next.
• Gatekeeper Address • E.164 15. (Optional) Click Next. Avaya CU360 displays the SIP settings only if you select SIP or H.323 and SIP in Protocol Type. Avaya CU360 displays the Configure SIP window. 16. (Optional) Configure the following fields: •...
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The protocol that Avaya CU360 must use. • H.323: Select this option to register Avaya CU360 to only a gatekeeper. • SIP: Select this option to register Avaya CU360 to only a SIP server. For redundant SIP-based deployments, you can register the endpoint to maximum three SIP servers.
Connecting Avaya AV Grabber to Avaya CU360 About this task Avaya AV Grabber is an optional cable kit for Avaya CU360. Using Avaya AV Grabber, you can connect a computer to Avaya CU360 with a cable and use the computer to share content in meetings.
Connecting Avaya B109 Conference Phone to Avaya CU360 using Bluetooth When you connect Avaya AV Grabber to Avaya CU360, the video conferencing application detects the video input from Avaya CU360 as an additional USB video input. You can use the USB option to share content from Avaya AV Grabber.
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1. On Avaya B109 Conference Phone, press the Bluetooth button for two seconds. • Avaya B109 Conference Phone becomes visible to other Bluetooth devices. • The Bluetooth window of Avaya CU360 displays Avaya B109 Conference Phone in the list of available devices.
• Out of Office Configuring WiFi network connectivity in Avaya CU360 About this task To connect Avaya CU360 to the WiFi network, you must select the WiFi network and enter the credentials and authentication type. July 2020 Using Avaya Collaboration Unit CU360...
The default PIN is 1234. If your administrator configured a PIN to gain access to the advanced settings, Avaya CU360 prompts you to the enter PIN. After you enter the PIN, Avaya CU360 displays the Advanced window. 3. Click System.
Connecting a touch screen monitor to Avaya CU360 About this task Connect a touch screen monitor to Avaya CU360 using either an HDMI or USB cable. A touch screen monitor makes it easier to browse the user interface and type information using the virtual keyboard.
CU360 About this task Connect an external keyboard and mouse to Avaya CU360 using either a USB cable or Bluetooth. An external keyboard and mouse makes it easier to browse the user interface and type information. You can connect a keyboard with an integrated mouse pad or an external mouse.
WiFi network. Before you begin • Enable WiFi on Avaya CU360. • Connect the computer or mobile device to Avaya CU360 using WiFi or a LAN cable. Procedure 1. On the Avaya CU360 desktop, click Avaya CU360 displays the Android settings.
Avaya CU360 displays PIN to enter on the screen. 4. Click OK. Result Avaya CU360 displays the shared content on the screen. The endpoint also displays alerts for incoming calls. Removing computers paired using Avaya Screen Link About this task Computers connected to Avaya CU360 using Avaya Screen Link remain paired until users shut down the computer or end the connection from the computer.
About this task Avaya does not support or test third-party applications. You can also install third-party applications from Google Play Store. For more information, see Installing and Administering Avaya Collaboration Unit CU360 at the Avaya Support website: http:// support.avaya.com/ Procedure 1.
Chapter 5: Navigation Avaya CU360 home page When you switch on Avaya CU360, the endpoint displays the home page. Using the buttons on the main screen, you can start calls, navigate menus, and configure settings. When you switch on Avaya CU360 for the first time, the endpoint displays the quick setup wizard.
Related links Hiding the Avaya CU360 floating dock bar on page 76 Avaya CU360 desktop The Avaya CU360 desktop contains the following applications: • The third-party Android applications July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
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Avaya CU360 video conferencing Navigates to the video conferencing application. Native OS menu Navigates to the native OS menu. Brave web browser Navigates to the Brave web browser. July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
Avaya CU360 video conferencing application overlay mode Avaya CU360 video conferencing application overlay mode You can minimize the Avaya CU360 video conferencing application to display the Avaya CU360 desktop. Avaya CU360 displays the video conferencing application as a floating overlay window. You can move this floating window on the screen or minimize it further to display only an icon.
Navigation Avaya CU360 split-screen display Avaya CU360 supports splitting the screen into two parts to display some third-party applications in meetings. You can drag the vertical slider to change the split proportion of each half of the screen. Avaya CU360 supports changing the split proportion to 1/2, 2/3, and 1/3 proportions.
Chapter 6: Using Avaya CU360 Joining meetings from the Avaya CU360 calendar About this task Avaya CU360 also displays a pop-up window for meetings that have started with options to: • Join the meeting. • Snooze the meeting reminder for one minute.
Before you begin Verify that Avaya CU360: • Supports dialing to external endpoints. • Calls are encrypted. Avaya CU360 displays a padlock icon on the screen when calls are encrypted. Check with your system administrator whether call encryption is configured. Important: Using encryption is subject to local regulations.
Starting Avaya CU360 meetings using saved contacts • Calls are encrypted. Avaya CU360 displays a padlock icon on the screen when calls are encrypted. Check with your system administrator whether call encryption is configured. Important: Using encryption is subject to local regulations. In some countries it is restricted or limited for usage.
You can share content from the following sources in Avaya CU360 meetings: • Whiteboard • Applications • Avaya Screen Link • USB: You can use this source only if you connect a computer to Avaya CU360 through Avaya AV Grabber. • Wi-Fi Display Procedure 1.
Server. You must be a moderator to perform this task. Before you begin To record meetings in a USB device, insert the USB device in the USB port of Avaya CU360. Procedure 1. Do one of the following: • On the endpoint, click •...
Avaya CU360 comes with some Android-based applications. You can also install more Android- based applications Avaya CU360 displays the chosen application in a split portion of the screen. You can move the slider on the screen to modify the space that the application uses.
Receiving calls only from Avaya CU360 trusted contacts Result Avaya CU360 splits the screen and displays the application in one-half of the screen in meetings. Related links Installing third-party applications in Avaya CU360 on page 37 Receiving calls only from Avaya CU360 trusted contacts...
Using WiFi-based display, you can project the display of a computer running Windows 10 on Avaya CU360. You cannot control the computer using the mouse or keyboard connected to Avaya CU360. Before you begin • Ensure that your computer supports WiFi-based display.
Using WiFi-based display, you can project the display of mobile devices, such as phones and tablets, on Avaya CU360. You can control some Android-based devices using the external keyboard and mouse connected to Avaya CU360. You cannot play DRM-projected videos on the mobile device display cast on Avaya CU360. Before you begin •...
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1. Log in to the Avaya CU360 web interface. 2. Click More Actions > Remote Device. Result Avaya CU360 displays a panel that supports emulating a mouse connected to it. July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
Configure Avaya CU360 to start Avaya Spaces as the default conferencing application. Before you begin Ensure that Avaya CU360 is not in the restricted mode. If Avaya CU360 is in restricted mode, you cannot configure Avaya Spaces as the default application. Procedure 1.
The default PIN for Advanced settings on the endpoint is 1234. If your administrator configured a PIN to gain access to the advanced settings on the endpoint, Avaya CU360 prompts you to enter the PIN. After you enter the PIN, Avaya CU360 displays the Advanced window.
Adding Avaya CU360 in Avaya Spaces meetings using the web client Before you begin Get the system room verification code that Avaya CU360 displays on the Avaya Spaces home page. Procedure 1. Log in to the Avaya Spaces web client.
Joining Avaya Spaces meetings from the Avaya CU360 web interface About this task You can copy and paste an Avaya Spaces meeting URL in your Avaya CU360 web interface to place a direct call. Procedure 1. Log in to the Avaya CU360 web interface.
Saving your favorite Avaya Spaces in the Avaya CU360 contacts About this task Assign customized names to your favorite Avaya Spaces saved as contacts in Avaya CU360. Procedure 1. Do one of the following: • On the endpoint main menu, click Contacts.
Group The group name to associate the contact to a particular group of contacts. If you add the name of a new group name, Avaya CU360 creates the new group. This field is optional. Type The protocol to use in calls.
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The option to mark a contact with high priority. Avaya CU360 displays prioritized contacts on the top of the contact list marked with a yellow star. Avaya CU360 also displays all meeting rooms as prioritized contacts. July 2020 Using Avaya Collaboration Unit CU360...
Invite a new participant. • On the web interface, click Invite a new participant. On the endpoint, Avaya CU360 displays the Invite a new participant window. 4. Do one of the following: • On the endpoint, click one of the following:...
Muting participants in Avaya CU360 5. Click Call. Muting participants in Avaya CU360 About this task Avaya CU360 enables the mute option for all participants in the meeting. You must be a moderator to perform this task. Procedure 1. Do one of the following: •...
About this task With Avaya CU360 you can enable lecture mode and assign the lecturer role to a specific participant in the meeting. The participant defined as the lecturer can see all the participants. The rest of the participants can see only the lecturer in the participant’s list. All participants are muted except the lecturer.
Alerting moderators to ask questions in Avaya CU360 About this task With Avaya CU360 as a participant, you can use the raise hand option to ask a question or to draw the attention of the moderator during the meeting. You must be a moderator to perform this task.
3. On the endpoint, click Meeting Options. Avaya CU360 displays the Meeting Options window. 4. Click End Meeting. Avaya CU360 ends the meeting for all participants and closes the meeting tab. July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
Chapter 9: Managing recordings Viewing Avaya CU360 meeting recordings About this task You can view the recordings saved on USB devices on Avaya CU360 and on standard media ® players. You can view the recordings saved on the enterprise network through Avaya Equinox Unified Portal.
• On the web interface, click More Actions > Recording. Avaya CU360 displays the Recording page. 2. Select the meeting recording, and click Verify Signature. Avaya CU360 displays Verify Signature only if the meeting recording and its signature are available. Result Avaya CU360 validates the meeting recording and displays a confirmation message.
Chapter 10: Managing contacts Searching for contacts in the Avaya CU360 contacts list About this task You can add, edit, or remove contacts from the Avaya CU360 Favorites contact list. Procedure 1. Do one of the following: • On the endpoint main menu, click Contacts.
The default PIN for Advanced settings on the endpoint is 1234. If your administrator configured a PIN to gain access to the advanced settings on the endpoint, Avaya CU360 prompts you to enter the PIN. After you enter the PIN, Avaya CU360 displays the Advanced window.
• On the web interface, click Make your Call. • On the endpoint, Avaya CU360 displays the Contacts page. • On the web interface, Avaya CU360 displays the Basic Options page. 2. On the web interface, click Contacts. Avaya CU360 displays the Basic Options - Contacts page.
Group The group name to associate the contact to a particular group of contacts. If you add the name of a new group name, Avaya CU360 creates the new group. This field is optional. Type The protocol to use in calls.
• On the web interface, click Make your Call. • On the endpoint, Avaya CU360 displays the Contacts page. • On the web interface, Avaya CU360 displays the Basic Options page. 3. Select the contact, and click Edit. Avaya CU360 displays the Edit Favorite window.
The default PIN for Advanced settings on the endpoint is 1234. If your administrator configured a PIN to gain access to the advanced settings on the endpoint, Avaya CU360 prompts you to enter the PIN. After you enter the PIN, Avaya CU360 displays the Advanced window.
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Reviewing the Avaya CU360 contact subscription requests • On the web interface, Avaya CU360 displays the Protocols - Presence window. 4. Do one of the following: • On the endpoint main menu, click Subscriptions > Advanced. • From the web interface, click Subscriptions.
Setting the Avaya CU360 camera positions About this task You can change position of the Avaya CU360 camera and save the position for later use as a preset position. You can save up to 10 positions for the Avaya CU360 camera.
The default PIN for Advanced settings on the endpoint is 1234. If your administrator configured a PIN to gain access to the advanced settings on the endpoint, Avaya CU360 prompts you to enter the PIN. After you enter the PIN, Avaya CU360 displays the Advanced window.
Hiding the Avaya CU360 floating dock bar About this task When you hide the Avaya CU360 floating dock bar, you can use the remote control unit to use the options of the dock bar. Avaya CU360 displays the options on the top bar.
• The power cable of Avaya CU360 is connected properly. • The power cable of the monitor is connected properly. • The HDMI cable between Avaya CU360 and the monitor is connected properly and the monitor is switched on. • The LEDs around the Avaya CU360 camera are lit.
Chapter 13: Resources Documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience Avaya Collaboration Unit CU360 Understand the features of and use Avaya Customers Quick Setup Guide CU360 Avaya Collaboration Unit CU360 Understand the features of and use Avaya...
The latest customer documentation for some programs is now available on the Avaya Documentation Center website at https://documentation.avaya.com. Important: For documents that are not available on Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: •...
• Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
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............adding in meetings using the Avaya Spaces mobile system name ..............application ..............system name field descriptions ........adding in meetings using the Avaya Spaces web client WiFi network ..............31 ..................55 connecting joining from the calendar ..........
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Avaya Spaces mobile setting camera preset positions ........74 start mode ..............75 application ..............adding in meetings using the Avaya Spaces web client ..................55 from the web interface ..........joining meetings from the calendar .......56 desktop ................
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................15 muting all participants ............muting specific participants ..........61 My Docs ................79 saving favorite Avaya Spaces as contacts ......57 searching for contacts ................ navigating to the OS settings ..........33 searching for content ............New Favorite field descriptions ........58, setting up Avaya Spaces as default application ......
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........... web interface logging in ............WiFi configuration ..............WiFi display casting computer display ..........casting mobile device display ........overview ............... setting up ..............July 2020 Using Avaya Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
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