Avaya IX Collaboration Unit CU360 Quick Setup Manual
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Avaya IX Collaboration Unit CU360 Quick Setup Manual

Quick setup guide for avaya spaces room
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© 2020 Avaya Inc. All rights reserved.
Avaya IX Collaboration Unit CU360
Quick Setup Guide for Avaya Spaces Room
Version 10.2.0.26

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Summary of Contents for Avaya IX Collaboration Unit CU360

  • Page 1 © 2020 Avaya Inc. All rights reserved. Avaya IX Collaboration Unit CU360 Quick Setup Guide for Avaya Spaces Room Version 10.2.0.26...
  • Page 2 Avaya Inc. or its agents. http://support.avaya.com Avaya Inc. reserves the right to revise this publication and make changes without obligation to notify any person of © 2015 Avaya Inc. All rights reserved. NDA Confidential, Use pursuant to your agreement.

  • Page 3: Table Of Contents

    © 2020 Avaya Inc. All rights reserved Table of Contents Avaya IX Collaboration Unit CU360 Highlights ..............4 Quick Setup Steps – Connect the device ......................4 Configure the Avaya Spaces Room Application ....................6 Using the CU360 Remote Control ........................10 Using a Touch Screen Monitor .........................

  • Page 4: Avaya Ix Collaboration Unit Cu360 Highlights

    In this release, in addition to the native Avaya CU360 app, available to connect to Avaya IX Conferencing and to plain H323/SIP video meetings, the Avaya Spaces Room Application is pre- installed in the device, allowing to simply join your Spaces Meeting with the CU360 device by using just your personal mobile phone or laptop with a web browser.
  • Page 5 CU60. A wi-fi connection can be used but it could be less stable. 6.If you plan to use your CU360 only to connect to Spaces Meetings, using the remote, in the Quick Setup Wizard, select Manual Setup Avaya IX Collaboration Unit CU360 Highlights 5...

  • Page 6: Configure The Avaya Spaces Room Application

    H.323 as the protocol. Configure the Avaya Spaces Room Application Join your Spaces meetings and collaborate on a larger screen with the Avaya Spaces Room App (1.0.0.185), now preinstalled on your Avaya CU360 device since 10.2.0 26. Important •...
  • Page 7 The CU360 physical remote control can be used to mute, block video and end the call. It will also enable control of the CU360 camera for pan/tilt and zoom actions. You can configure your device to start automatically the Avaya Spaces Room App if you plan to primarily join Spaces Meetings.
  • Page 8 Select “System” Select “Customization” For “Start Mode”, use the drop down to select “Hidden starting application” For “Application to Start”, select “Avaya Spaces Room” • The Spaces Room app will be started and present a screen requesting a device name which will be presented as the participant name in Spaces meetings.
  • Page 9 © 2020 Avaya Inc. All rights reserved Usage with the Avaya Spaces App • With Avaya Spaces App for phone/tablet clients, navigate to the space to be used for the meeting. • Avaya Spaces App has “Join Spaces Room” in the menu options when clicking on the title of the space.

  • Page 10: Using The Cu360 Remote Control

    Solution/Workaround: Share from your desktop/laptop web front-end. Using the CU360 Remote Control To pair the remote control with your Avaya CU360, you need to do the following: • Assure that the remote control is equipped with 2 AAA charged batteries.
  • Page 11 Small Keyboard Keys – Press once FN to switch between Yellow and White symbols. Once the remote control is paired with your Avaya CU360, the CU360 Video-collaboration Application will usually receive the key events when it is in foreground and as the input focus.

  • Page 12: Using A Touch Screen Monitor

    The display only needs to be connected through HDMI and the USB interface to the device. Having a touch screen display attached to your Avaya CU360 makes it easier to type using the virtual keyboard (visible on the screen by tapping on any edit field) and to access the menu.

  • Page 13: Network Connectivity

    Android Settings and insert the credentials and the authentication type. Wi-Fi and Bluetooth settings can be accessed in >Q ONFIGURE UICK ETUP > A > [A PIN] > S >S >S ONFIGURE DVANCED DMINISTRATOR YSTEM ECURITY ETTINGS Security Settings Avaya IX Collaboration Unit CU360 Highlights 13...
  • Page 14 If you do not need to install certificates for your Wi-Fi, select for CA certificate: “Do Not Validate”. Otherwise install a proper CA Certificate, according to you IT admin indications. OS Settings – Do not Validate CA Certificate Avaya IX Collaboration Unit CU360 Highlights 14...

  • Page 15: Cu360 Software Upgrade

    This section explains how to upgrade your device, including the CU360 App, the preinstalled Avaya Spaces Room App and the companion pre-installed apps. Those apps and the preinstalled software and OS are upgraded using a software package (auto-extracting .exe file).
  • Page 16 Before proceeding, assure to save locally the new software package that you downloaded from the Avaya PLDS (https://plds.avaya.com) or from https://support.avaya.com/products/P1680/avaya-cu360-collaboration-unit/All (Downloads Tab) or that you received from Customer Support. Search for Avaya CU in the Support by Product Tab of the site. Avaya Support Site • Important •...
  • Page 17 Avaya CU360 device. When OTA Upgrade is enabled, you are alerted that a new release is available as soon as it is published by Avaya. You can then check the changes in the release and decide if you want to install it on your device or not.
  • Page 18 © 2020 Avaya Inc. All rights reserved • To install the proposed build, press Install • From the web interface, click on the green icon in the home page. CU360 Software Upgrade 18...
  • Page 19 © 2020 Avaya Inc. All rights reserved • By pressing Install, the web session will disconnect, and there is no progress. Please wait a few minutes before reconnecting. Upgrade via PC – Interactive mode • Save the CU-360_Vx_y_z.exe file containing the software package in your Windows PC •...
  • Page 20 © 2020 Avaya Inc. All rights reserved storage • Plug the key in the back of the codec unit, when it is not in a call. • To upgrade from an USB key, the version file must be named CU-360_Vx_y_z.exe. Do not change version file name, otherwise the package will not be recognized.
  • Page 21 © 2020 Avaya Inc. All rights reserved Software Upgrade via Web – Choose Upgrade Package Upgrade via Equinox Management – Automatic Mode • Your CU must be added as managed endpoint in Equinox Management • (Requires Equinox Management 9.1.0.365 or later) •...

  • Page 22: Software Downgrade

    • Follow the Upgrade Software Wizard instructions to choose the SW package (.exe), upload and install it Software Upgrade via Equinox Management Software Downgrade It’s not possible to downgrade the Avaya CU360 to a previous release. CU360 Software Upgrade 22...

  • Page 23: Common Troubleshooting

    © 2020 Avaya Inc. All rights reserved Common Troubleshooting To adjust the device screen to fit your monitor, check the OS menu item under ] > HDMI > S NDROID ETTINGS CREEN HDMI > Screen Zoom Common Troubleshooting 23...

  • Page 24: Avaya Policy For Gdpr

    – to help gain informed consent from an individual prior to collecting their data. Avaya’s products will document what data they collect; and the mechanisms to be used to handle Avaya products include mechanisms that assist in restricting access to data as well as tools and processes that enable customers to access and manipulate collected data.

  • Page 25: Additional References

    For Avaya CU360 Quick Tips Guide: https://downloads.avaya.com/css/P8/documents/101055346 • For Avaya CU360 Quick Setup Guide: https://downloads.avaya.com/css/P8/documents/101055344 • For datasheets and new software releases of Avaya IX Collaboration Unit CU360, see https://www.avaya.com/en/products/devices-and-phones/huddle-rooms/ https://plds.avaya.com • For GDPR addendum see http://support.avaya.com, search for GDPR CU360 or see https://downloads.avaya.com/css/P8/documents/101058644 •...

  • Page 26: Copyright, Licensing And Credits

    While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

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