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9. Troubleshooting
When a Message Appears While Using the
Scanner Function
• When confirming or changing the settings in [Settings], press [Home] (
Messages that Appear on the Control Panel
Message
"All the pages are
detected as blank. No
file was created."
262
Cause
The original was
placed with the
wrong side facing
down when [Delete
Blank Page] or
[Delete Blank Page]
in OCR is specified.
All pages in the
scanned original
were determined to
be blank when
[Delete Blank Page] is
specified.
All pages in the
Change [Settings]
scanned original
[Scanner Settings]
were determined to
Scanned PDF: Blank Page Sensitivity] to [Level 1].
be blank when
The machine detects a blank page only when the
[Delete Blank Page]
original is completely white.
in OCR is specified.
Decrease the value in [Settings]
Features Settings]
Settings] tab
Solution and reference
• When scanning on the exposure glass, place
the original with the side to scan facing down.
• When scanning on the ADF, place the original
with the side to scan facing up.
[Machine Features Settings]
[Send Settings] tab
[Scanner Settings]
[Blank Page Detection Level].
) after closing [Settings].
[OCR
[Machine
[Scan
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