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9. Troubleshooting
Message
"Cannot write on the
memory storage
device because the
device is write-
protected."
"Cannot write on the
memory storage
device. Check the
memory storage
device and machine
settings."
"Exceeded max. page
capacity per file. Press
[Send] to send the
scanned data, or
press [Cancel
Sending] to delete."
"Check original's
orientation."
264
Cause
The memory storage
Unlock the write-protection on the memory storage
device is write-
device.
protected.
The memory storage
device is faulty, or the
file name contains a
character that cannot
be used.
The scan could not be
Reduce the number of documents to be written to the
completed because
memory storage device, and then try again.
the maximum number
of pages that can be
scanned by this
machine was
exceeded during the
scanned data was
written to the memory
storage device.
The number of
Specify whether to send the data that has already
scanned pages
been scanned.
exceeded the
maximum page
capacity.
The original is placed
Depending on the combination of the specified
in the wrong
settings, the orientation to set the original differs. Be
orientation.
sure to place the original in the correct orientation.
See "Placing an Original to Scan", User Guide (Full
Version).
Solution and reference
• Check to see if the memory storage device is
defective.
• Check the memory storage device. It might be
unformatted, or its format might be
incompatible with this machine.
• Check the file name set at the time of scanning.
For details about the characters that can be
used in file names, see "Specifying the File
Name" on our website.
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