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9. Troubleshooting
Message
"The print job has
been cancelled
because capture
file(s) could not be
stored: Exceeded
max. memory."
"The print job has
been cancelled
because capture
file(s) could not be
stored: Exceeded
max. number of
files."
"The print job has
been cancelled
because capture
file(s) could not be
stored: Exceeded
max. number of
pages per file."
"The selected paper
size is not
supported. This job
has been
cancelled."
258
Cause
The amount of
• Reduce the size of the document to send.
available space on
• Erase documents that are no longer needed.
the hard disk
became low while
saving the capture
data.
The number of
Erase documents that are no longer needed.
documents stored in
See "Erasing Documents from Document Server", User
the machine
Guide (Full Version).
exceeded the
maximum number
while saving the
capture data.
The number of
• Reduce the number of pages in the document to
pages stored in the
machine exceeded
• Erase documents that are no longer needed.
the maximum
number while
saving the capture
data.
A paper size that
Print the document on paper of a size that can be fed on
cannot be fed on
the machine.
the machine was
specified and
printing was
canceled by the
auto job cancel
function that was
activated.
Solution and reference
See "Deleting Documents Stored in the Machine",
User Guide (Full Version).
See "Erasing Documents from Document Server",
User Guide (Full Version).
send.
See "Erasing Documents from Document Server",
User Guide (Full Version).
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