Troubleshooting The Ir Remote; Usb Mouse Operation - HIKVISION DS-7716NXI-I4/16P/4S User Manual

DS-77xxNXI-I4/16P/4S NVR User Manual

1.3.3 Troubleshooting the IR Remote

Make sure you have installed batteries properly in the remote control. And you have to aim the IR remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to
troubleshoot.
1. Go to System > General by operating the front control panel or the mouse.
2. Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the device ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the IR remote control is operating properly. If the
Status indicator does not turn blue and there is still no response from the IR remote, check the following:
•
Batteries are installed correctly and the polarities of the batteries are not reversed
•
Batteries are fresh and not out of charge
•
IR receiver is not obstructed
•
No fluorescent lamp is used nearby
If the remote still can't function properly, change remote and try again, or contact the device provider.

1.4 USB Mouse Operation

A standard 3-button (left/right/scroll-wheel) USB mouse can also be used with this device. To use a USB
mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the device.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the
possible reason may be that the two devices are not compatible, please refer to the recommended the
device list from your provider.
UM DS-77xxNXI-I4/16P/4S 050619NA 29