HIKVISION DS-7716NXI-I4/16P/4S User Manual page 180

DS-77xxNXI-I4/16P/4S NVR User Manual
1) Go to Menu > Storage > Storage Device.
2) If the status of the HDD is "Uninitialized," check the checkbox of the corresponding HDD, and click
the "Init" button.
4. Verify the HDD is detected and is in good condition.
1) Select Menu > Storage > Storage Device.
2) If the HDD is not detected or the status is "Abnormal," replace the dedicated HDD according to the
requirement.
5. Check if the fault is solved by step 1 to step 3. If it is solved, finish the process. If not, contact a
Hikvision engineer for further processing.
IP Camera Connected through Private Protocol Displays "Disconnected" Status
Select "Menu > Camera > Camera > IP Camera" to get the camera status.
Possible Reasons:
•
Network failure, and the device and IP camera lost connections
•
The configured parameters are incorrect when adding the IP camera
•
Insufficient bandwidth
1. Verify the network is connected.
1) Connect the device and PC with the RS-232 cable.
2) Open Super Terminal software, and execute the ping command. Input "ping IP" (e.g., ping
172.6.22.131).
Simultaneously press Ctrl and C to exit the ping command.
If there is return information and the time value is small, the network is normal.
2. Verify the configuration parameters are correct.
1) Go to Menu > Camera.
2) Verify the following parameters match those of the connected IP devices: IP address, protocol,
management port, user name, and password.
3. Verify that the bandwidth is adequate.
1) Go to Menu > Maintenance > Net Detect > Network Stat.
UM DS-77xxNXI-I4/16P/4S 050619NA 180