HIKVISION DS-7716NXI-I4/16P/4S User Manual page 186

DS-77xxNXI-I4/16P/4S NVR User Manual
1. Verify the system time setting is correct.
1) Go to Menu > System > General, and verify the "Device Time" is correct.
2. Verify the search condition is correct.
1) Go to playback interface, and verify the channel and time are correct.
3. Verify the HDD status is normal.
1) Go to Menu > Storage > Storage Device to view the HDD status, and verify the HDD is detected and
can be read from and written to normally.
4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact a
Hikvision engineer for further processing.
UM DS-77xxNXI-I4/16P/4S 050619NA 186