HIKVISION DS-7716NXI-I4/16P/4S User Manual page 182

DS-77xxNXI-I4/16P/4S NVR User Manual
With No Local Monitor Connected to Device, When IP Camera Connects to Device Remotely
by Web Browser, Status Displays "Connected." If Then Connect Device to Monitor via VGA or
HDMI and Reboot Device, there Is Black Screen with Mouse Cursor.
Connect device to monitor before startup via VGA or HDMI, and connect IP camera to device
locally or remotely, IP camera status displays "Connect," then connect device via CVBS,
there is also a black screen.
Possible Reasons:
After connecting the IP camera to the device, the image is output via the main spot interface by default.
1. Enable the output channel.
2. Go to Menu > System > Live View > General, and select video output interface in the drop-down list and
configure the window you want to view.
The view settings can be configured only by the local device operation.
Different camera orders and window division modes can be set for different output interfaces separately.
Digits like "D1"and "D2" stand for channel number, and "X" means selected window has no image output.
3. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact a
Hikvision engineer for further processing.
Live View Freezes when Video Is Output Locally
Possible Reasons:
•
Poor network connection between device and IP camera, and there is packet loss during transmission.
•
The frame rate has not reached the real-time frame rate.
1. Verify the network between the device and the IP camera is connected.
2. If image is stuck, connect the RS-232 ports on the PC and the device rear panel with the RS-232 cable.
3. Open the Super Terminal, and execute the command of "ping
may change according to the real condition), and check if there is packet loss.
Simultaneously press Ctrl and C to exit the ping command.
4. Verify the frame rate is real-time frame rate.
5. Go to Menu > Camera > Encoding Parameters, and set the Frame Rate to Full Frame.
6. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact a
Hikvision engineer for further processing.
UM DS-77xxNXI-I4/16P/4S 050619NA
192.168.0.0 –l 1472 –f" (the IP address
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