HIKVISION DS-9600NXI-I8/S Series User Manual
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Network Video Recorder
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  • Page 1 Network Video Recorder User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Network Video Recorder User Manual PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the models listed in the following table. Table 1-1 Applicable Model Series Model DS-9616NXI-I8/S DS-9600NXI-I8/S DS-9632NXI-I8/S DS-9664NXI-I8/S DS-7916NXI-I4/S DS-7900NXI-I4/S DS-7932NXI-I4/S DS-7916NXI-I4/16P/S DS-7900NXI-I4/16P/S DS-7932NXI-I4/16P/S DS-7808NXI-I2/S DS-7800NXI-I2/S DS-7816NXI-I2/S DS-7808NXI-I2/8P/S DS-7800NXI-I2/P/S DS-7816NXI-I2/16P/S DS-7716NXI-I4/S DS-7700NXI-I4/S...
  • Page 7 Network Video Recorder User Manual Series Model DS-7916NXI-K4/16P DS-7900NXI-K4/16P DS-7932NXI-K4/16P DS-7804NXI-K1 DS-7800NXI-K1 DS-7808NXI-K1 DS-7816NXI-K1 DS-7804NXI-K1/4P DS-7800NXI-K1/P DS-7808NXI-K1/8P DS-7808NXI-K2 DS-7800NXI-K2 DS-7816NXI-K2 DS-7832NXI-K2 DS-7808NXI-K2/8P DS-7800NXI-K2/P DS-7816NXI-K2/16P DS-7832NXI-K2/16P...
  • Page 8 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
  • Page 9 Network Video Recorder User Manual Safety Instruction ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 10 Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: ● The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. ●...
  • Page 11: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ................... 1 1.1.2 Activate via Local Menu ..................1 1.1.3 Activate via SADP ....................2 1.1.4 Activate via Client Software ................... 3 1.1.5 Activate via Web Browser ..................
  • Page 12 Network Video Recorder User Manual 3.1.1 Configure Live View Settings ................31 3.1.2 Configure Live View Layout .................. 32 3.2 Configure Auto-Switch of Cameras ................. 34 3.3 Configure Live View Layout ..................... 34 3.3.1 Configure Custom Live View Layout ..............34 3.3.2 Configure Live View Mode ...................
  • Page 13 Network Video Recorder User Manual 4.1.7 Configure Motion Detection Triggered Recording ..........55 4.1.8 Configure Event Triggered Recording ..............55 4.1.9 Configure Alarm Triggered Recording ..............55 4.1.10 Configure Picture Capture .................. 56 4.1.11 Configure Holiday Recording ................56 4.1.12 Configure Redundant Recording and Capture ............ 57 4.2 Playback ..........................
  • Page 14 Network Video Recorder User Manual 5.2.1 Temperature Screening ..................71 5.2.2 Object Thrown from Building ................71 5.2.3 Loitering Detection ....................73 5.2.4 People Gathering Detection ................. 74 5.2.5 Fast Moving Detection ..................75 5.2.6 Parking Detection ....................76 5.2.7 Unattended Baggage Detection ................78 5.2.8 Object Removal Detection ...................
  • Page 15 Network Video Recorder User Manual 6.3 Perimeter Protection ...................... 99 6.3.1 Line Crossing Detection ..................99 6.3.2 Intrusion Detection .................... 101 6.3.3 Region Entrance Detection ................. 102 6.3.4 Region Exiting Detection ..................104 6.4 Human Body Detection ....................105 6.4.1 Human Body Detection ..................105 6.4.2 Human Body Search ...................
  • Page 16 Network Video Recorder User Manual Chapter 8 File Management ....................... 126 8.1 Search Files ........................126 8.2 Export Files ........................126 8.3 Smart Search ......................... 127 Chapter 9 Storage ........................128 9.1 SSD Management......................128 9.1.1 Initialize SSD ....................... 128 9.1.2 SSD S.M.A.R.T.
  • Page 17 Network Video Recorder User Manual 12.6 Configure Port ......................149 12.7 Configure ONVIF ......................151 Chapter 13 User Management and Security ................152 13.1 Manage User Accounts ....................152 13.1.1 Add a User ......................152 13.1.2 Edit the Admin User ..................153 13.1.3 Edit an Operator/Guest User................
  • Page 18 Network Video Recorder User Manual 14.4.1 Bad Sector Detection ..................168 14.4.2 S.M.A.R.T. Detection ..................169 14.4.3 HDD Health Detection ..................170 14.4.4 Configure Disk Clone ..................171 14.4.5 Repair Database ....................172 14.5 Upgrade Device ......................172 14.5.1 Upgrade by Local Backup Device ..............172 14.5.2 Upgrade by FTP ....................
  • Page 19 Network Video Recorder User Manual 15.4.2 Why is the video recorder notifying the stream type is not supported? ..185 15.4.3 Why is the video recorder notifying risky password after a network camera is added?......................... 186 15.4.4 How to improve the playback image quality? ..........186 15.4.5 How to confirm the video recorder is using H.265 to record video? ....
  • Page 20: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address ● Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you have to set an admin password to activate your device. No operation is allowed before activation.
  • Page 21: Activate Via Sadp

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
  • Page 22: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 23 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below.
  • Page 24 Network Video Recorder User Manual Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...
  • Page 25: Activate Via Web Browser

    Network Video Recorder User Manual Figure 1-5 Activation 6. Click OK to start activation. 7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown below. Figure 1-6 Modify Network Parameters 8. Change the recorder IP address to the same subnet with your computer. Modify the IP address manually.Check Enable DHCP.
  • Page 26: Configure Tcp/Ip

    Network Video Recorder User Manual supported resolutions include 1024 × 768 and above. Steps 1. Enter the IP address in web browser, and then press Enter. The default IP address is 192.168.1.64. Figure 1-7 Web Browser Activation 2. Set the password for the admin user account. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...
  • Page 27 Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.
  • Page 28: Ir Remote Control Operations

    Network Video Recorder User Manual 1.3 IR Remote Control Operations The NVR may also be controlled with the included IR remote control. Note Batteries (2×AAA) must be installed before operation. The IR Remote is set at the factory to control the NVR (using default Device ID# 255) without any additional steps.
  • Page 29: Unpair (Disable) An Ir Remote From A Nvr

    Network Video Recorder User Manual Figure 1-9 Remote Control 1.3.2 Unpair (Disable) an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the NVR.
  • Page 30 Network Video Recorder User Manual Name FunctionDescription If User Has Changed the NVR Device ID#: 1. Press DEV button. 2. Press Number buttons to enter user-defined Device ID#. 3. Press Enter button. 4. Press Power button to start device. To Turn NVR Off: If User Is Logged On: 1.
  • Page 31 Network Video Recorder User Manual Name FunctionDescription unit will no longer be paired with the NVR. Switch to the corresponding channel in Live View or PTZ Controlmode Numerals Input numbers in Editmode Delete characters beforecursor EDIT Check the checkbox and select the ON/OFFswitch Adjust focus in the PTZ Controlmenu Switch on-screen keyboards (upperand lower case alphabet, symbols, and numerals)
  • Page 32 Network Video Recorder User Manual Name FunctionDescription mode Stop/start auto switch in auto-switch mode Enter PTZ Controlmode Go back to previous screen RESERVED Reserved Select all items on a list Switch between play and reverseplay in Playback mode PTZ Control Adjust PTZcamera iris, focus, and zoom Cycle through tabpages Switch between channels in Synchronous Playback mode...
  • Page 33: Hdd Settings

    Network Video Recorder User Manual 5. PressENTER on the remote. 1.4 HDD Settings Ensure the video recorder storage media is well. You can install at least one HDD and initialize it. 1.5 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.
  • Page 34: Add Automatically Searched Online Network Camera

    Network Video Recorder User Manual 1.5.1 Add Automatically Searched Online Network Camera Steps 1. Click on the main menu. 2. Click Number of Unadded Online Device at the bottom. 3. Select the automatically searched online network cameras. 4. Click Add to add the camera which has the same login password with the video recorder. Figure 1-11 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera...
  • Page 35: Add Network Camera Through Poe

    For details, refer to . Note The enhanced SDK service is only available when you use HIKVISION protocol. 8. Optional: Click Search to search other network cameras. 9. Optional: Click Continue to Add to add other network cameras.
  • Page 36 Network Video Recorder User Manual the PoE interface supports the Plug-and-Play function. Add PoE Camera Steps 1. Go to Camera → Camera → PoE Settings. 2. Enable or disable long network cable mode by selecting Long Distance or Short Distance. Long Distance Long-distance (100 to 300 meters) network transmissions via PoE interface.
  • Page 37 Network Video Recorder User Manual Figure 1-13 Add PoE Camera 3. Click Apply. 4. Connect PoE cameras to device PoE ports with network cables. 5. Go to Camera → Camera → IP Camera to view camera image and information. Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.
  • Page 38: Add Network Camera Via Customized Protocol

    Network Video Recorder User Manual Figure 1-14 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network.
  • Page 39: Connect To Platform

    Network Video Recorder User Manual Note 3. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add.
  • Page 40 Network Video Recorder User Manual Figure 1-15 ISUP Settings 2. Select Access Type as ISUP. 3. Check Enable. Note Enabling ISUP will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.
  • Page 41: Configure Hik-Connect

    4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 42 Network Video Recorder User Manual Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5. Click Apply. What to do next You can access your video recorder via Hik-Connect.
  • Page 43: Chapter 2 Camera Settings

    Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display. Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).
  • Page 44: Configure Privacy Mask

    Network Video Recorder User Manual Figure 2-1 OSD Settings 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.
  • Page 45: Ip Camera Time Sync

    Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note ● Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.
  • Page 46: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual 2. Position the cursor on the window of the IP camera and click 3. Check Enable IP Camera Time Sync. 4. Click OK. 5. Optional: All IPC channels can be enabled/disabled with shortcuts. 1) Go to Maintenance → System Service → More Settings. 2) Click Time Sync Configuration, select Enable IPC Time Sync or Disable IPC Time Sync to enable/disable scheduled time sync for all IPC/IoT channels.
  • Page 47: Upgrade Ip Cameras

    Network Video Recorder User Manual 2. Click IP Camera Import/Export, and the detected external device contents appear. 3. Export or import the IP camera configuration files. – Click Export to export the configuration files to the selected local backup device. –...
  • Page 48 Network Video Recorder User Manual The IP camera will automatically restart after it is upgraded. 3. Click Upgrade.
  • Page 49: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. ● Select a window and double click a camera from the channel list to play the live image of the camera.
  • Page 50: Configure Live View Settings

    Network Video Recorder User Manual Figure 3-1 Shortcut Menu Note If exception occurs, error information will be displayed on the screen. Click to edit the parameters of different channel(s). 3.1.1 Configure Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 51: Configure Live View Layout

    Network Video Recorder User Manual Dwell Time The time in seconds to wait between switching of cameras when using auto-switch in Live View. Enable Audio Output Enable/disable audio output for the selected video output. Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video.
  • Page 52 Network Video Recorder User Manual Figure 3-3 Configure Live View Layout 6. Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. 7. Click Save. The successfully configured layout is displayed in the list. 8.
  • Page 53: Configure Auto-Switch Of Cameras

    Network Video Recorder User Manual 6. Optional: Click to start live view for all channels, or click to stop all live view channels. 3.2 Configure Auto-Switch of Cameras You can set the auto-switch of cameras to play in different display modes. Steps 1.
  • Page 54: Configure Live View Mode

    Network Video Recorder User Manual Figure 3-4 Configure Live View Layout 6. Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. 7. Click Save. The successfully configured layout is displayed in the list. 8.
  • Page 55: Configure Channel-Zero Encoding

    Network Video Recorder User Manual 6. Optional: Click to start live view for all channels, or click to stop all live view channels. 3.4 Configure Channel-Zero Encoding Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.
  • Page 56: Positioning

    Network Video Recorder User Manual Figure 3-6 Digital Zoom 3.6 3D Positioning 3D Positioning zooms in/out a specific live image area. Steps 1. Start live view, and click 2. Zoom in/out the image. – Zoom in: Click on the desired position in the video image and drag a rectangle area in the lower right direction to zoom in.
  • Page 57: Use An Auxiliary Monitor

    Network Video Recorder User Manual 3.8 Use an Auxiliary Monitor Certain features of the Live View are also available while in an Aux monitor. Features include: Single Screen Switch to a full screen display of the selected camera. Camera can be selected from a dropdown list.
  • Page 58 Network Video Recorder User Manual Figure 3-7 Facial Recognition 5. Click Records to view the real-time facial recognition records of selected camera. The records will also be shown in the window on the right. You can view the facial detection number at the top, including the total number, succeeded number and failed number.
  • Page 59 Network Video Recorder User Manual Figure 3-8 Add Unregistered Face Picture 7. Optional: Click on the upper right corner to configure the display settings as you desired. Figure 3-9 Facial Recognition Display Settings 8. Optional: Click on the upper right corner to search and export record. 1) Set the search parameters as you desired.
  • Page 60: Ptz Control

    Network Video Recorder User Manual Note ● Ensure you have inserted USB flash drive before export. ● You can click a record to review the attendance information of this individual in calendar. ● For guest and operator user, it requires "Local Video Export permission" (in "Camera Permission") to search and export record.
  • Page 61: Set A Preset

    Network Video Recorder User Manual Figure 3-11 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.10.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.
  • Page 62: Call A Preset

    Network Video Recorder User Manual 9. Optional: Click in the lower right corner of Live View to view the configured presets. Figure 3-13 View the Configured Presets 3.10.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes place.
  • Page 63 Network Video Recorder User Manual Figure 3-16 Patrol Configuration 3. Select the patrol No. 4. Click Set. Figure 3-17 Patrol Settings 5. Click to add a key point to the patrol.
  • Page 64: Call A Patrol

    Network Video Recorder User Manual Figure 3-18 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.
  • Page 65: Set A Pattern

    Network Video Recorder User Manual Figure 3-19 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.10.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.
  • Page 66: Call A Pattern

    Network Video Recorder User Manual 3.10.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Pattern to configure pattern. Figure 3-21 Pattern Configuration 3.
  • Page 67: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.
  • Page 68 Network Video Recorder User Manual Figure 3-22 Aux Function Configuration 3. Click the icons to operate the aux functions. See the table for the icon descriptions. Table 3-2 Description of Aux Functions Icons Icon Description Light on/off Wiper on/off 3D positioning Center...
  • Page 69: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Video Parameters Go to Camera → Video Parameters. Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 70 Network Video Recorder User Manual outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting. Video Quality Set the video quality as you desire. The higher video quality results in more storage space requirement.
  • Page 71: Enable H.265 Stream Access

    Network Video Recorder User Manual reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD. Redundant Record/Capture By enabling redundant record or capture you save the record and captured picture in the redundant HDD.
  • Page 72 Network Video Recorder User Manual Steps 1. Go to Storage → Schedule → Record. 2. Select a camera. 3. Check Enable Schedule. 4. Select a recording type. Continuous Scheduled recording. Event Recording triggered by all event triggered alarm. Motion Recording triggered by motion detection. Alarm Recording triggered by alarm.
  • Page 73: Configure Continuous Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note ● You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.
  • Page 74: Configure Motion Detection Triggered Recording

    Network Video Recorder User Manual 4. Drag the mouse on the time bar to set the continuous recording schedule. Refer to Configure Recording Schedule for details. 4.1.7 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event. Steps 1.
  • Page 75: Configure Picture Capture

    Network Video Recorder User Manual 4. Set the event main stream/sub-stream recording parameters for the camera. 5. Go to Storage → Recording Schedule. 6. Select the recording type to Alarm. 7. Drag the mouse on the time bar to set the alarm recording schedule. Refer to Configure Recording Schedule for details.
  • Page 76: Configure Redundant Recording And Capture

    Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details. 4.1.12 Configure Redundant Recording and Capture Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 77: Playback

    Network Video Recorder User Manual Figure 4-4 Record Parameters 6. Check Redundant Record/Capture. 7. Click OK to save settings. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes.
  • Page 78: Play Normal Video

    Network Video Recorder User Manual Figure 4-5 Playback 4.2.2 Play Normal Video Go to Playback, select date and camera(s). is the window division shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to achieve simultaneous playback of multiple camera(s). Position the cursor on playback window, and use the toolbar at the bottom to perform playback operations.
  • Page 79: Play Smart Searched Video

    Network Video Recorder User Manual Figure 4-6 Play Normal Video 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to play the video as your desire.
  • Page 80: Play Custom Searched Files

    Network Video Recorder User Manual 4.2.4 Play Custom Searched Files You can play video by customized search conditions. Steps 1. Go to Playback. 2. Select camera(s) from the list. 3. Click Custom Search at the lower-left corner. 4. Select a search method. For example, Search by Appearance. 5.
  • Page 81 Network Video Recorder User Manual Play Tag Files Steps 1. Go to Playback. 2. Click Custom Search at the left bottom. 3. Enter search conditions, including time and tag keyword. Figure 4-8 Tag Search 4. Click Search. Figure 4-9 Searched Tag Files 5.
  • Page 82: Play By Sub-Periods

    Network Video Recorder User Manual 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5.
  • Page 83: Play External Files

    Network Video Recorder User Manual Figure 4-10 Search Log Files 4. Choose a log with a video file and click to start playing the log file. Figure 4-11 Play Log Files 4.2.8 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device.
  • Page 84: Playback Operations

    Network Video Recorder User Manual 4.3 Playback Operations 4.3.1 Normal/Smart/Custom Video During the playback, you can select the following three modes to play the video. Normal Video files from the continuous recording. Smart Video files from events and alarm triggered recording. Custom Video files searched by custom conditions.
  • Page 85: Switch Between Main Stream And Sub-Stream

    Network Video Recorder User Manual 4.3.4 Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during the playback. Icon Description Play the video in main stream. Play the video in sub-stream. Note The encoding parameters for the main stream and sub-stream can be configured in Storage → Encoding Parameters.
  • Page 86: Digital Zoom

    Network Video Recorder User Manual 4.3.7 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Steps 1. Start live view. 2. Click from the toolbar. 3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).
  • Page 87: Chapter 5 Event

    Network Video Recorder User Manual Chapter 5 Event 5.1 Normal Event Alarm 5.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection. 2.
  • Page 88: Configure Video Loss Alarms

    Network Video Recorder User Manual 5.1.2 Configure Video Loss Alarms Video loss detection detects video loss of a channel and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Loss. 2. Select a camera. 3.
  • Page 89: Vca Event Alarm

    Network Video Recorder User Manual alarm output and linkage actions. Steps 1. Go to System → Event → Normal Event → Exception. 2. Optional: Enable the event hint to display it in the live view window. 1) Check Enable Event Hint. 2) Click to select the exception type(s) to take the event hint.
  • Page 90: Temperature Screening

    Network Video Recorder User Manual Note ● VCA detections must be supported by the connected IP camera. ● Refer to the network camera user manual for detailed VCA detection instructions. 5.2.1 Temperature Screening After specified thermography cameras are connected, the device can display temperature measurement results, and notify you with audio alert when normal or abnormal temperature is detected.
  • Page 91 Network Video Recorder User Manual 4. Click Area Settings and click to draw rule area. Note 1. Click to start drawing, left click each time on the screen to determine a vertex, right click to stop drawing. The inside of the drawn polygon is the shielded area. If you make a mistake, you can click and redraw.
  • Page 92: Loitering Detection

    Network Video Recorder User Manual click to stop drawing. The inside of the drawn polygon is the shielded area. If you make a mistake, you can click and redraw. 3. 8 shield regions are supported. 11. Click Save. 5.2.3 Loitering Detection Loitering detection is used to detect whether a target stays within a specified area longer than the set time and trigger alarm for linked actions.
  • Page 93: People Gathering Detection

    Network Video Recorder User Manual Note Up to 4 areas are selectable. 2) Set Time Threshold. Time Threshold The time of the target staying in the region. If the value is 10, an alarm is triggered after the target has stayed in the region for 10 s. Range: [1-10]. 3) Set Sensitivity.
  • Page 94: Fast Moving Detection

    Network Video Recorder User Manual Figure 5-4 People Gathering Detection 4. Check Enable People Gathering Detection. 5. Optional: Check Save VCA Picture to save the captured people gathering detection pictures. 6. Set people gathering detection parameters. 1) Select Arming Area. Note Up to 4 areas are selectable.
  • Page 95: Parking Detection

    Network Video Recorder User Manual that necessary actions can be taken in advance. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3. Click Fast Moving. Figure 5-5 Fast Moving Detection 4. Check Enable Fast Moving. 5.
  • Page 96 Network Video Recorder User Manual way street. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3. Click Parking. Figure 5-6 Parking Detection 4. Check Enable Parking Detection. 5. Optional: Check Save VCA Picture to save the captured parking detection pictures. 6.
  • Page 97: Unattended Baggage Detection

    Network Video Recorder User Manual 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9. Click Apply. 5.2.7 Unattended Baggage Detection Unattended baggage detection detects the objects left over in a predefined region such as the baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.
  • Page 98: Object Removal Detection

    Network Video Recorder User Manual Time Threshold The time of the objects left in the region. If the value is 10, an alarm will be triggered after the object is left and stayed in the region for 10 s. Range: [5-20]. Sensitivity Similarity of the background image to the object.
  • Page 99: Audio Exception Detection

    Network Video Recorder User Manual 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects removed from the region. If the value is 10, alarm will be triggered after the object disappears from the region for 10 s.
  • Page 100 Network Video Recorder User Manual Figure 5-9 Audio Exception Detection 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5. Set the detection rules. 1) Select Exception Detection. 2) Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection.
  • Page 101: Defocus Detection

    Network Video Recorder User Manual 5.2.10 Defocus Detection Image blur caused by lens defocus can be detected. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3. Click Defocus. Figure 5-10 Defocus Detection 4.
  • Page 102: Pir Alarm

    Network Video Recorder User Manual factors, such as the intentional rotation of the camera. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3. Click Sudden Scene Change. Figure 5-11 Sudden Scene Change 4.
  • Page 103: Thermal Camera Detection

    Network Video Recorder User Manual etc., can be detected. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a camera. 3. Click PIR Alarm. Figure 5-12 PIR Alarm 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6.
  • Page 104: Queue Management

    Network Video Recorder User Manual 3. Optional: Check Save VCA Picture to save the captured pictures of detection. 4. Select an event detection (Temperature Measurement Alarm, etc.). 5. Set the arming schedule. Refer to Configure Arming Schedule. 6. Set the linkage actions. Refer to Configure Linkage Actions. 7.
  • Page 105: Configure Linkage Actions

    Network Video Recorder User Manual Figure 5-13 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 5.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs. 5.4.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 106: Configure Audio Warning

    Network Video Recorder User Manual Steps 1. Go to System → Live View → General. 2. Set the event output and dwell time. Event Output Select the output to show the event video. Full Screen Monitoring Dwell Time Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
  • Page 107: Trigger Alarm Output

    Network Video Recorder User Manual detected. Steps 1. Go to System → Network → Advanced → Email. 2. Set the email parameters. 3. Click Apply. 4. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
  • Page 108 Network Video Recorder User Manual 2. Select the PTZ Linkage. 3. Select the camera to perform the PTZ actions. 4. Select the preset/patrol/pattern No. to call when the alarm events occur. Note You can set only one PTZ type for the linkage action each time.
  • Page 109: Chapter 6 Smart Analysis

    Network Video Recorder User Manual Chapter 6 Smart Analysis Note The available functions in this chapter may vary according to different models. 6.1 Engine Configuration Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire.
  • Page 110: Face Picture Comparison

    Network Video Recorder User Manual Note If the engine has been bound with channel(s), switching engine working mode will unbind the engine and channel(s), and cancel the related smart event of the channel. 3. Click Apply to save the settings. 6.2 Face Picture Comparison The device supports the face picture comparison alarm and face capture for the connected camera based on face recognition feature.
  • Page 111: Face Capture

    Network Video Recorder User Manual Pupil distance is the distance between two pupils. In order to get better detection result, the pupil distance shall not be less than 40, and the recommended value is 60. Tilt Angle Tilt angle is the angle between your view and horizontal plane. Pan Angle Pan angle is the angle between your view and vertical plane.
  • Page 112: Face Picture Library Management

    Network Video Recorder User Manual 3. Select a camera to configure. 4. Check Enable Face Capture. 5. Optional: Check Save VCA Picture to save the captured pictures of face detection. 6. Set the detection sensitivity. Note Sensitivity range: [1-5]. The higher the value is, the easier faces will be detected. 7.
  • Page 113: Face Picture Comparison Alarm

    Network Video Recorder User Manual 4. Optional: Select pictures and click Copy to to copy the uploaded pictures of the current library to other library. 5. Optional: Select a picture and click Edit to modify the picture information. 6. Optional: Select a picture from the list and click Delete to delete the picture. 7.
  • Page 114 Network Video Recorder User Manual Figure 6-4 Face Picture Comparison 4. Set Mode as Face Picture Comparison. 5. Check Enable Face Picture Comparison. 6. Optional: Check Save VCA Picture to save the captured pictures of VCA detection. After the face picture comparison is enabled, the comparison results will be uploaded for face comparison alarm.
  • Page 115: Face Picture Search

    Network Video Recorder User Manual It will display the prompt in Facial Recognition when face picture comparison succeeded. You can click in live view to enter Facial Recognition interface. Enable Alarm Output Pulse It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded, it will trigger a pulse to open the gate.
  • Page 116 Network Video Recorder User Manual Figure 6-5 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. – Click Upload Sample from Local and select face pictures from your local directory. – Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.
  • Page 117 Network Video Recorder User Manual Figure 6-6 Search by Personal Name 2. Set the start time and end time of the face pictures to search. 3. Select a channel. 4. Enter a name. 5. Click Start Search. The search result list displays 1 channel. 6.
  • Page 118: Perimeter Protection

    Network Video Recorder User Manual What to do next Refer to View Searching Result. View Searching Result ● Double click a file to view the related video. ● Click Add to Face Database to add the selected file(s) to a face picture library. ●...
  • Page 119 Network Video Recorder User Manual Figure 6-7 Line Crossing Detection 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Optional: Check Enable AI by Device. The device will analyze the video, and cameras only transmit video stream. 7.
  • Page 120: Intrusion Detection

    Network Video Recorder User Manual 1) Click Max. Size/Min. Size. 2) Draw an area in preview window. 3) Click Stop Drawing. 9. Optional: Select Target of Interest as Human Body or Vehicle to discard alarms which are not triggered by human body or vehicle. 10.
  • Page 121: Region Entrance Detection

    Network Video Recorder User Manual Time Threshold The time an object loiter in the region. When the duration of the object in the defined detection area exceeds the threshold, the device will trigger an alarm. Sensitivity Sensitivity is the object size which is able to trigger an alarm. The higher the sensitivity is, the more easily the detection alarm will be triggered.
  • Page 122 Network Video Recorder User Manual Figure 6-9 Region Entrance Detection 4. Check Enable Region Entrance Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures. 6. Optional: Check Enable AI by Device. The device will analyze the video, and cameras only transmit video stream. 7.
  • Page 123: Region Exiting Detection

    Network Video Recorder User Manual 6.3.4 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection. 2. Select a camera. 3. Click Region Exiting. Figure 6-10 Region Exiting Detection 4.
  • Page 124: Human Body Detection

    Network Video Recorder User Manual 11. Set linkage actions. Refer to Configure Linkage Actions. 12. Click Apply. 6.4 Human Body Detection 6.4.1 Human Body Detection The human body detection enables to detect the human body appearing in the monitoring scene, and capture the human body pictures.
  • Page 125: Human Body Search

    Network Video Recorder User Manual Figure 6-11 Human Body Detection 1) Select the detection area. Up to 8 detection areas are selectable. 2) Check Enable Area to enable the selected detection area. 3) Edit the area name. 4) Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing. 7.
  • Page 126: Multi-Target-Type Detection

    Network Video Recorder User Manual 7. Optional: Export search results. 1) Select result file(s) from the search result interface, or check Select All to select all files. 2) Click Export to export the selected file(s) to a backup device. Note You can click to view export progress.You can click to return to search interface.
  • Page 127: Self-Learning

    Network Video Recorder User Manual 6. Optional: Set Capture Quality. The captured picture will be stored to the device, high quality brings higher resolution, but it takes larger storage space. Picture quality will not affect detection accuracy. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8.
  • Page 128: Vehicle Detection

    Network Video Recorder User Manual Figure 6-12 Add Examples to Self-Learning Library Note ● For certain types of search interfaces, you have to click to display the import button. ● Do not import the correct alarm pictures of human/vehicle targets to the self-learning library. 3.
  • Page 129: Vehicle Search

    Network Video Recorder User Manual Note Refer to Network Camera User Manual for detailed instructions for the vehicle detection. 8. Set the arming schedule. Refer to Configure Arming Schedule. 9. Set the linkage actions. Refer to Configure Linkage Actions. 6.7.2 Vehicle Search You can search and view the matched vehicle pictures.
  • Page 130: People Counting

    Network Video Recorder User Manual seconds. Steps 1. In live view mode, click Target to enter the target detection interface. 2. Select different detection types: smart detection ( ), vehicle detection ( ), facial detection ( ), and human body detection ( ). Note For thermal cameras, the temperature measurement event is in smart detection ( ), the face...
  • Page 131: Heat Map

    Network Video Recorder User Manual Figure 6-14 People Counting 5. Optional: Click Export to export the report in Microsoft Excel format. 6.10 Heat Map Heat map is a graphical representation of data. The heat map function is used to analyze how many people visited and stayed in a specific area.
  • Page 132 Network Video Recorder User Manual Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. The results will be displayed in graphics marked in different colors. 6.
  • Page 133: Chapter 7 Iot

    Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 7.1.1 Add an Access Control Device Add Hikvision alarm host and video intercom devices to receive alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs. Before You Start Install access control devices.
  • Page 134: Add An Alarm Device

    Network Video Recorder User Manual Note All IoT channels can be enabled/disabled with shortcuts. 1. Go to Maintenance → System Service → More Settings. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels. Figure 7-2 IoT Time Sync This function is only available for the admin user.
  • Page 135 Network Video Recorder User Manual Figure 7-3 Alarm Device 3. Enter access control device information. The information must be the same with the alarm device to add. 4. Optional: Check Enable IoT Time Sync as your desire. Note All IoT channels can be enabled/disabled with shortcuts. 1.
  • Page 136: Add Network Audio Device

    Network Video Recorder User Manual 7.1.3 Add Network Audio Device For certain models, you can also add network audio devices to your recorder, and the audios can be recorded. If a network camera does not have a pick-up, or the recorded audio is not useful, an audio device can be linked with the camera to replenish the audio effect.
  • Page 137: Configure Osd

    Network Video Recorder User Manual Figure 7-5 Configure IoT 2. Select Event Type. The following configuration is only valid for the selected event type. 3. Check Enable. 4. Check linkage actions as your desire. For detailed steps, refer to Configure Linkage Actions. Note Full Screen Monitoring and OSD Display are only valid for the selected Trigger Channel.
  • Page 138: Configure Audio Parameters

    Network Video Recorder User Manual Figure 7-6 OSD Configuration 5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices. 6. Configure OSD properties. Overlay Mode - Scroll The OSD will automatically scroll to show the new alarm information.
  • Page 139: Search The Iot Record

    Network Video Recorder User Manual Figure 7-7 Configure Audio Parameters 2. Set the parameters as your desire. 3. Click Apply. 7.5 Search the IoT Record Search alarms by time, by event type, or by channel. Steps 1. Go to event record interface. –...
  • Page 140 Network Video Recorder User Manual Figure 7-8 Search Event Record (Access Control) Figure 7-9 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. 3.
  • Page 141: Iot Video/Picture

    Network Video Recorder User Manual Figure 7-10 Search Result (Access Control) Figure 7-11 Search Result (Alarm Device) 7.6 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 7.6.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs.
  • Page 142 Network Video Recorder User Manual Figure 7-12 Trigger Channel 5. Click Apply. 6. Configure the event recording or capturing schedule. Here we take the example of configuring event recording to describe the steps. 1) Go to Storage → Schedule → Record. 2) Select Camera No.
  • Page 143: Search Iot Video

    Network Video Recorder User Manual Figure 7-13 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 7.6.2 Search IoT Video Search IoT event triggered videos. Steps 1. Go to File Management → Video → Search by Event.
  • Page 144 Network Video Recorder User Manual Figure 7-14 Search Event Video 2. Set search conditions. Camera Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. 3. Click Start Search.
  • Page 145: Chapter 8 File Management

    Network Video Recorder User Manual Chapter 8 File Management 8.1 Search Files Specify detailed conditions to search videos, audios and pictures. Steps 1. Go to File Management → Video, File Management → Picture, or File Management → Audio as your desire. 2.
  • Page 146: Smart Search

    Network Video Recorder User Manual 8.3 Smart Search You can search human body files, face files and vehicles in File Management → Smart Search. Refer to Human Body Search, Face Picture Search, and Vehicle Search for details.
  • Page 147: Chapter 9 Storage

    Network Video Recorder User Manual Chapter 9 Storage 9.1 SSD Management 9.1.1 Initialize SSD For the device that has pre-installed SSD on main board, you can view the SSD space distribution or initialize the SSD. Steps 1. Go to Storage → Storage Management → SSD Management. 2.
  • Page 148: Manage Local Hdd

    Network Video Recorder User Manual Steps 1. Go to Storage → Storage Management → SSD Management. 2. Click Firmware Upgrade. 3. Select Device Name as the USB flash drive that contains the SSD firmware. 4. Select the SSD firmware. 5. Click Upgrade. 9.2 Manage Local HDD 9.2.1 Configure HDD Group Multiple HDDs can be managed in groups.
  • Page 149: Configure The Hdd Property

    Network Video Recorder User Manual Figure 9-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode. 10.
  • Page 150: Configure The Hdd Quota

    Network Video Recorder User Manual Steps 1. Go to Storage → Storage Device. 2. Click of desired HDD. 3. Select HDD Property. HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability.
  • Page 151: Manage Esata

    Network Video Recorder User Manual Figure 9-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 152: Configure Esata For Data Storage

    Network Video Recorder User Manual 9.4.1 Configure eSATA for Data Storage When there is an external eSATA device connected to your video recorder, you can configure the eSATA usage as data storage and manage the eSATA. Steps 1. Go to Storage → Advanced. 2.
  • Page 153 Network Video Recorder User Manual – Disable: When HDD is full, it will stop writing. – Enable: When HDD is full, it will continue to write new files by deleting the oldest files. 7. Click Apply. Figure 9-5 Configure eSATA for Auto Backup...
  • Page 154: Chapter 10 Pos Configuration

    Network Video Recorder User Manual Chapter 10 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. Note This function is only available for certain models.
  • Page 155 Network Video Recorder User Manual Figure 10-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 156 Network Video Recorder User Manual machine must be unique. Set the Allowed Remote IP Address of the device sending the POS message. USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 10-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232.
  • Page 157: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 10-4 Sniff Settings 10.2 Configure POS Text Overlay Steps 1. Go to System → POS. 2. Click Channel Linkage and Display.
  • Page 158: Configure Pos Alarm

    Network Video Recorder User Manual Figure 10-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS. ● Character encoding format: currently the Latin-1 format is available ● Overlay mode of the characters to display in scrolling or page mod ●...
  • Page 159 Network Video Recorder User Manual Figure 10-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.
  • Page 160: Chapter 11 Hot Spare Recorder Backup

    Network Video Recorder User Manual Chapter 11 Hot Spare Recorder Backup Video recorders can form an N+1 hot spare system. The system consists of several working video recorders and a hot spare video recorder; when the working video recorder fails, the hot spare video recorder switches into operation, thus increasing the reliability of the system.
  • Page 161: Set Working Recorder

    Network Video Recorder User Manual 11.2 Set Working Recorder Steps 1. Go to System → Hot Spare. 2. Select Work Mode as Normal Mode. 3. Check Enable. 4. Enter IP address, user name, and admin password of the hot spare recorder. Figure 11-3 Hot Spare 5.
  • Page 162 Network Video Recorder User Manual Note A hot spare recorder can connect up to 32 working recorders. Figure 11-4 Add Working Recorder...
  • Page 163: Chapter 12 Network Settings

    Network Video Recorder User Manual Chapter 12 Network Settings 12.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
  • Page 164: Configure Port Mapping (Nat)

    Network Video Recorder User Manual Contact your Internet service provider for details about PPPoE service. 12.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™...
  • Page 165: Configure Snmp

    Network Video Recorder User Manual ● External Port indicates the port No. for port mapping in the router. ● The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other.
  • Page 166 Network Video Recorder User Manual Figure 12-4 SNMP Settings 2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. 3. Configure the SNMP settings as needed. Trap Address SNMP host IP address. Trap Port Port of the SNMP host.
  • Page 167: Configure Email

    Network Video Recorder User Manual Note You can configure SNMP v2 and SNMP v3 parameters via web browser in Configuration → System → Advanced Settings → SNMP. 12.5 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
  • Page 168: Configure Port

    Network Video Recorder User Manual user name and password accordingly. SMTP Server The IP address of SMTP Server or host name (e.g., smtp.263xmail.com). SMTP Port The SMTP port. The default TCP/IP port used for SMTP is 25. Enable SSL/TLS Check to enable SSL/TLS if required by the SMTP server. Sender The sender's name.
  • Page 169 Network Video Recorder User Manual Figure 12-6 Port Settings 2. Configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.
  • Page 170: Configure Onvif

    Network Video Recorder User Manual For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When adding a device to the CMS software, the multicast address must be the same as that of the device.
  • Page 171: Chapter 13 User Management And Security

    Network Video Recorder User Manual Chapter 13 User Management and Security 13.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 172: Edit The Admin User

    Network Video Recorder User Manual 5. Click OK. In the User Management interface, the added new user is displayed on the list. 13.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1.
  • Page 173: Edit An Operator/Guest User

    Network Video Recorder User Manual 6. Check Export of GUID File to export the GUID file for the admin user account. Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7.
  • Page 174: Manage User Permissions

    Network Video Recorder User Manual 13.2 Manage User Permissions 13.2.1 Set User Permissions For an added user, you can assign the different permissions, including local and remote operation of the device. Steps 1. Go to System → User. 2. Select a user from the list, and then click to enter the permission settings interface.
  • Page 175 Network Video Recorder User Manual Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files. Local Camera Management Adding, deleting, and editing of IP cameras. Local Advanced Operation Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
  • Page 176: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Remotely viewing live video of the selected camera(s). Local Manual Operation Locally starting/stopping manual recording and alarm output of the selected camera(s). Remote Manual Operation Remotely starting/stopping manual recording and alarm output of the selected camera(s). Local Playback Locally playing back recorded files of the selected camera(s).
  • Page 177: Configure Password Security

    Network Video Recorder User Manual Figure 13-4 Set Live View Permissions on Lock Screen 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 13.3 Configure Password Security 13.3.1 Export GUID File The GUID file can help you to reset password when you forget it.
  • Page 178: Configure Security Questions

    Network Video Recorder User Manual Steps 1. Go to Configuration → System → User Management → User Management. 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 13-5 Export GUID File 5. Click Export in Export GUID File. 6.
  • Page 179: Configure Reserved Email

    Network Video Recorder User Manual 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 13-6 Configure Security Questions 5. Set the security questions. 6. Click OK. 7. Enter the admin password. 8. Click OK. 13.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password.
  • Page 180: Reset Password

    Network Video Recorder User Manual Figure 13-7 Configure Reserved Email 3. Click OK. 13.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 13.4.1 Reset Password by GUID You can reset password by GUID via web browser.
  • Page 181: Reset Password By Security Questions

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
  • Page 182: Reset Password By Hik-Connect

    1. Insert a USB flash drive to your device. 2. Click Export to export the QR code to USB flash drive. 3. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.
  • Page 183: Chapter 14 System Management

    Network Video Recorder User Manual Chapter 14 System Management 14.1 Configure Device Steps 1. Go to System → General. 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.
  • Page 184: Manual Time Synchronization

    Network Video Recorder User Manual 14.2.1 Manual Time Synchronization Steps 1. Go to System → General. 2. Configure the date and time. 3. Click Apply to save the settings. 14.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
  • Page 185: Network Detection

    Network Video Recorder User Manual 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 14.3 Network Detection 14.3.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security.
  • Page 186: Export Network Packet

    Network Video Recorder User Manual transmitted data packet. Steps 1. Go to Maintenance → Network → Network Detection. 2. Select a network card in Select NIC. 3. Enter the destination IP address in Destination Address. 4. Click Test. Figure 14-2 Test Network Delay and Packet Loss 14.3.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet.
  • Page 187: Storage Device Maintenance

    Network Video Recorder User Manual You can view the real-time bandwidth statistics. Steps 1. Go to Maintenance → Network → Network Stat. Figure 14-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc.
  • Page 188: Detection

    Network Video Recorder User Manual Figure 14-5 Bad Sector Detection Note ● You can pause/resume or cancel the detection. ● After testing has been completed, you can click Error information to see the detailed damage information. 14.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.
  • Page 189: Hdd Health Detection

    Network Video Recorder User Manual Figure 14-6 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 14.4.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.
  • Page 190: Configure Disk Clone

    Network Video Recorder User Manual Figure 14-7 Health Detection 2. Click a HDD to view details. 14.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1.
  • Page 191: Repair Database

    Network Video Recorder User Manual 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 14.4.5 Repair Database Repairing database will rebuild all databases.
  • Page 192: Upgrade By Ftp

    Network Video Recorder User Manual 2. Click Local Upgrade to enter the local upgrade interface. Figure 14-10 Local Upgrade 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware.
  • Page 193: Upgrade By Hik-Connect

    Network Video Recorder User Manual Upgrade. Click Browse to upload the firmware, and upgrade the device. 14.5.4 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect. If an upgrade firmware is available, the device will notify you when you log in.
  • Page 194: Log Management

    Network Video Recorder User Manual Figure 14-12 Import/Export Configuration File 2. Export or import the device configuration files. – Click Export to export configuration files to the selected local backup device. – To import a configuration file, select the file from the selected backup device and click Import.
  • Page 195: Search & Export Log Files

    Network Video Recorder User Manual System Default Each disk will allocate a certain space to store about 400,000 logs. When logs are full, old logs will be overwritten. Custom You can set Log Storage Period and allocate Log Disk for log storage. When the log disk is full, logs that exceed the period will be overwritten.
  • Page 196: Upload Logs To The Server

    Network Video Recorder User Manual Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device. 14.7.3 Upload Logs to the Server You can upload system logs to the server for backup.
  • Page 197: Two-Way Authentication

    Network Video Recorder User Manual Figure 14-17 One-Way Authentication 2. Install the CA certificate in CA Certificate. 3. Optional: Click Test to test if the connection is valid. 4. Click Save. 14.7.5 Two-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server, and create a certificate (from your device) to authorize your device by the server.
  • Page 198: Export Diagnostic Information

    Network Video Recorder User Manual Figure 14-18 Two-Way Authentication 2. Install the CA certificate in CA Certificate. 3. Click Create in Client Certificate, and follow the pop-up to create the certificate. 4. Click Download to download the certificate file to a desired location. 5.
  • Page 199: Restore Default Settings

    Network Video Recorder User Manual 14.9 Restore Default Settings Steps 1. Go to Maintenance → Default. Figure 14-19 Restore Default Settings 2. Select the restore type from the following three options. Restore Defaults Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
  • Page 200: Security Management

    Network Video Recorder User Manual 14.11 Security Management 14.11.1 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service. Figure 14-20 RTSP Authentication 2.
  • Page 201: Ip Camera Occupation Detection

    Network Video Recorder User Manual Figure 14-21 HTTP Authentication 2. Check Enable HTTP. 3. Select HTTP Authentication Type. Note Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type. 4. Click Apply to save the settings. 5.
  • Page 202: Chapter 15 Appendix

    Network Video Recorder User Manual Chapter 15 Appendix 15.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.
  • Page 203: Communication Matrix

    Network Video Recorder User Manual Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.
  • Page 204: Device Command

    Network Video Recorder User Manual 15.3 Device Command Please scan the QR code below to view the device command document. Figure 15-2 Device Command 15.4 Frequently Asked Questions 15.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1.
  • Page 205: Why Is The Video Recorder Notifying Risky Password After A Network Camera Is Added

    Network Video Recorder User Manual supported? Reason The camera encoding format mismatches with the video recorder. Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/MJPEG, change the camera encoding format to the same as video recorder. 15.4.3 Why is the video recorder notifying risky password after a network camera is added? Reason...
  • Page 206: Why Is The Timeline At Playback Not Constant

    Network Video Recorder User Manual 15.4.6 Why is the timeline at playback not constant? Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.
  • Page 207: Why Is The Video Recorder Notifying Ip Conflict

    Network Video Recorder User Manual 15.4.9 Why is the video recorder notifying IP conflict? Reason The video recorder uses the same IP address as other devices. Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 15.4.10 Why is image getting stuck when playing back by single or multi- channel cameras? Reason...
  • Page 208: Why Is The Video Sound Quality Not Good

    Network Video Recorder User Manual 2. The motion detection event setting is incorrect. 3. HDD exception. Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection).
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