Types Of Event Logs - Avaya CallPilot 1002rp Maintenance And Diagnostics

Using Windows online diagnostic tools
If one or more messages appear on the monitor, the message may contain information about
an event, or a fault may have occurred. To determine what happened, you can use the following
diagnostic tools:
• Windows Event Viewer on the 1002rp server
• CallPilot Event Browser or Alarm Monitor in CallPilot Manager
Note:
The Event Browser and Alarm Monitor include online Help for events, which may help you
to resolve the problem. If you cannot log on to the CallPilot system using a web browser due
to server problems, then use the Windows Event Viewer.

Types of event logs

Three types of event logs are available from the Windows Event Viewer, as follows:
Log type
System
Security
Applications
To use the operating system Event Viewer
1. Click Start → Programs → Administrative Tools → Event Viewer.
26 Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
Logs events by Windows components, including RRAS or other
Windows services.
Logs security events, such as logons, logoffs, and illegal
access. This option is available only to users with Administrative
access.
Logs events by application, such as database file errors.
Result: The Event Viewer window appears.
Description
December 2010