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Troubleshooting your Avaya CallPilot® system
Beep count
6
7
8
9
10
11
Interpreting startup diagnostics from SCSI BIOS
The results from the SCSI controller diagnostics appear after the POST results.
Applicable cards
Results of the startup diagnostics appear only if you have the following cards installed on your
system:
• Adaptec SCSI controller
The adapter is integrated in the SBC and can be disabled.
• LSI Elite 1600 controller
22
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
Error message
8042 - Gate A20
The keyboard controller (8042) contains the Gate A20
Failure
switch, which allows the CPU to operate in protected
mode. This error message means that the BIOS
cannot switch the CPU into protected mode.
Processor Exception
The CPU on the processor board generated an
Interrupt Error
exception interrupt.
Display Memory
The system video adapter is either missing or its
Read/Write Error
memory is faulty.
ROM Checksum
The ROM checksum value does not match the value
Error
encoded in the BIOS.
CMOS Shutdown
The shutdown register for the CMOS RAM failed.
Register Read/Write
Error
Cache Memory Bad:
The cache memory test failed. Cache memory is
Do Note Enable
disabled.
Cache
Description
Note:
This is not a fatal error.
Note:
Do not press Ctrl+Alt+Shift<+> to enable cache
memory.
December 2010
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