Component Replacement; Use The Pmc Compatible Ejector Lever - Polycom RealPresence RMX 4000 Hardware Manual

RealPresence Collaboration Server (RMX) 4000 Components and Components Replacement

Component Replacement

The RMX 4000 is designed with ease of maintenance in mind. Most components are swappable and are
accessible directly via the front panel or the rear panel.
Caution: Hot swappable?
The MPMx/MPMRx power supplies and Fan tray are Hot Swappable. The Fan tray must be replaced
immediately or the temperature spike in the RMX will initiate a shutdown. The RTM IP 4000, RTM
ISDN, RTM LAN, Fabric Switch Module (FSM) 4000 and the CTNL 4000 are not Hot Swappable.
System shutdown is required when replacing the RTM IP 4000, RTM ISDN, RTM LAN, FSM 4000
and the CTNL 4000.
The following sections describe how to replace the faulty components:
● CNTL 4000 Module, see
● AC Power Supply Modules, see
● Fan Drawer, see
● Adding an Air Filter, see
● MPMx/MPMRx card. This card is hot-swap enabled. see
● RTM ISDN card, see
● RTM IP 4000 card, see
● RTM LAN card,
● Replacing the Fabric Switch Module (FSM 4000),
Caution: Before replacing any components
• All maintenance tasks are to be performed by qualified, authorized personnel.
• Use only replacement parts supplied by your dealer.
• Follow all procedures. Do not skip any steps.
Before replacing parts:
● To ensure a part needs replacing, complete the troubleshooting procedures.
● Identify exactly which part needs replacing.
● Make sure you have the correct replacement part on hand.
● Make sure you are using proper ESD equipment, to prevent damage to the system
Note: Blue HS LED
On all cards, if during the startup phase the blue HS LED remains lit, please make sure that the card
is properly seated in it's slot. If this problem persists, contact your next level of support.

Use the PMC Compatible Ejector Lever

On the RMX 4000 most components are fitted with identical ejector levers that are used to release or fasten
the components to their slot.
The ejector levers can be moved to three positions:
Polycom, Inc.
Replace the CNTL 4000 Module
Replace an AC Power Supply Module
Replace the Fan Drawer
Insert an Air Filter (Optional) in the Fan Drawer
Install or Replace the RTM ISDN Card
Replace the RTM IP 4000 Card
Replace the RTM LAN
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.
Remove a Faulty MPMx/MPMRx Card
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Replace the Fabric Switch Module (FSM 4000)
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