Component Replacement; Types Of Ejector Levers On Rmx Components; Using The All Metal Ejector Lever - Polycom 2000 Hardware Manual

RealPresence®Collaboration Server (RMX) 2000 Hardware Guide

Component Replacement

The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are
accessible directly via the front panel or the rear panel.
Only MPMx/MPMRx cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot
Swappable. System shutdown is required when replacing the RTM ISDN or RTM IP card.
The following components can be replaced when they are faulty:
● CNTL Module, see
● Power Supply Module, see
● Fan drawer, see
● MPMx/MPMRx card. This card is hot-swap enabled. See
● RTM ISDN card, see
● RTM IP card, see
.
• All maintenance tasks are to be performed by qualified, authorized personnel.
• Use only replacement parts supplied by your dealer.
• Follow all procedures. Do not skip any steps.
Before replacing parts:
● To ensure a part needs replacing, complete the troubleshooting procedures.
● Identify exactly which part needs replacing.
● Make sure you have the correct replacement part on hand.
● Make sure you are using proper ESD equipment, to prevent damage to the system
.
On all cards, if during the startup phase the blue HS LED remains lit, please make sure that the card
is properly seated in it's slot. If this problem persists, contact your next level of support.

Types of Ejector Levers on RMX Components

On the RMX, two types of ejector levers can be attached to the cards:
● An all metal (silver) lever
● A modified PMC compatible ejector lever covered by plastic caps with a lock catch

Using the All Metal Ejector Lever

This ejector lever can be moved to 3 positions:
● Closed - The ejector levers are fully retracted and pushed up against the card's panel
● Partially Open - For card powering down mode. Partially open the ejector lever(s) until the blue HS
LEDs on the card and the Control Unit start flashing. When the HS LED is constantly lit the card is in
a powered down mode and you can remove the card
Polycom, Inc.
Replacing the CNTL Module
Replacing the Power Supply Module
Replacing the Fan Drawer
Installing or Replacing the RTM ISDN Card
Replacing the RTM IP Card .
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Replacing a Faulty MPMx/MPMRx Card
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