Communication With The Fpc 5000; Controller Board(S); Input/Output Boards - Extron electronics Matrix 12800 Series User Manual

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Communication with the FPC 5000

Symptom
The matrix switcher
and the FPC 5000
cannot communicate.

Controller board(s)

Symptom
The Matrix 12800
switcher has stopped.
The status page
indicates that one or
more controller
board(s) has failed.

Input/output boards

Symptom
One or more inputs or
outputs does not
function properly.
A red LED is lit on the
suspect board.
The status page
indicates that one or
more input or output
board(s) has failed.
www.camboard.de
CAMBOARD Electronics
Cause
There is a
disagreement in the IP
protocol settings
between the matrix
switcher and the FPC.
The controller boards have a green LED and a red LED. In a BME with a redundant
controller, the green LED on the active controller flashes to indicate that it is
primary. In a BME with only one controller board, or if you pull one of the hot-
swappable controller boards, both LEDs flash to indicate that the board is the
primary controller.
The controller boards are hot-swappable. If this BME has both primary and
redundant controller boards, either controller board can be removed without
powering down the switcher. If the BME does not have both primary and
redundant controller boards, removing the controller board will shut down the
matrix.
Cause
The controller board
has failed.
The input and output boards have green LEDs and red LEDs that are visible
through holes in the I/O cardcage door. The green LEDs indicate normal
operation. A lit red LED indicates that the board has had a failure.
The I/O boards are hot-swappable. You do not need to power down the
switcher to remove an I/O board.
Cause
The input or output
board has failed.
Tel. 07131 911201
Matrix 12800 Switchers • Upgrades and Maintenance
Fax 07131 911203
Suggested solutions
1.
Check that the FPC 5000 has the correct IP
address for the Matrix 12800.
2.
Check that the FPC 5000 has the correct
subnet mask value.
3.
Check all cable and network hardware.
Suggested solutions
1.
Remove and reseat the controller board.
2.
Replace the controller board.
Suggested solutions
1.
Remove and reseat the failed board.
2.
Replace the failed board.
ce-info@camboard.de
6-19

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