Outline - Canon W6400 Series Service Manual

8.1 Outline

8.1.1 Outline

The printer indicates errors using the display and LEDs.
If an error occurs while a print job is in progress, the printer status is also displayed on the status monitor of the printer driver.
There are three types of errors indicated on the display.
- Warnings
Status where the print operation can be continued without remedying the cause of the problem. This can, however, adversely affect the print results.
- Errors
Status where the print operation is stopped, and regular operation cannot be recovered until the cause of the problem is remedied.
- Service call error
When a service call error occurs, the error is not cleared and the error display remains on the operation panel even if printer power goes off and on.
This is to avoid that the user can cleare service call errors preventing the printer from damage.
Service call errors can be cleared, however, by starting up the printer with the service mode.
Refer to "Troubleshooting" for the remedy procedures when warning and errors occur.
Overview of warning and error codes
Codes*
W0100z
W0100a
W0102x
W0103x
E020xx
E02Bxx
E024xx
E025xx
E028xx
E02Axx
E02Dxx
E02Exx
E02Fxx
E040xx, S040xx
*: The above codes show "x" to indicate a number or letter, "a" to indicate a letter, and "z" to indicate a number.
T-8-1
Problem type
Ink warning
Other warning
Media warning
GARO warning
Media feeding error
Cover error
Pass mismatch error
Ink error
Printhead/Ink tank error
Engine controller internal error
Other error
Other error
System controller internal error
Service call error
Chapter 8
0008-6577
8-1