Trademarks Océ and Océ ColorWave are registered trademarks of Océ. ® ® ® ® Adobe , Acrobat , Reader are registered trademarks of Adobe Systems Incorporated. ® ® ® ® ® Microsoft , Windows , Windows XP , Windows Server 2003 , Windows Vista , Windows Server ®...
Contents Contents Chapter 1 Introduction........................11 Notes for the reader............................Available documentation..........................14 Chapter 2 Get to Know the Printing System................... Introduction..............................18 The Océ ColorWave 500 printing system ....................18 Connect your Printing System........................Printer working area (Footprint)......................Connect the mains supply cable and the network cable..............Switch on the printing system........................
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Contents Set the security settings for Mozilla Firefox..................The job states............................The system monitor ..........................69 Define your Printing System Default Settings .................... About the default settings in Océ Express WebTools................71 Set another language for Océ Express WebTools................Change the language settings in Internet Explorer................73 Change the language settings in Google Chrome................
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Contents Enable PlanWell Collaborate (optional)....................Create an external location........................Set a default external location ......................Set a default print destination.......................132 Set a default scan destination.......................133 Troubleshoot the creation of an FTP external location (after an error message)......134 Troubleshoot the creation of an SMB external location (after an error message)......137 Troubleshoot the creation of a WebDAV external location (after an error message)......139...
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Contents Color management settings for PDF files (CMYK input)..............Color management settings for PDF files (Gray input)...............193 Manage media.............................. What is a media profile? ........................194 Configure the media profiles ....................... Install a media profile ........................... Create a custom media size........................Configure the media sizes........................
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Contents Do a default scan job ..........................Extended Scan Jobs.............................262 Scan presets on the user panel......................262 Advanced settings for scan jobs......................263 The original type............................ File type..............................271 Make a scan and remove a strip......................Scan to a USB key..........................274 Scan to an external location........................275 Scan to a Smart Inbox and collect your file in Océ...
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Contents Disconnect the network cable and the mains supply cable..............331 Event messages............................332 Settings in case of errors........................334 Print a demo print............................336 Print a test print............................Chapter 9 Support..........................Counter history............................. Audit log................................341 Remote Service: configure the proxy......................Remote Service: check the connection.......................343 Remote Service: allow remote assistance....................344...
Notes for the reader Notes for the reader Introduction This manual helps you to use the Océ ColorWave 500. The manual contains a description of the product and guidelines to use and operate the Océ ColorWave 500. Definition Attention-Getters Parts of this manual require your special attention. These parts can provide the following: •...
Notes for the reader Word Icon Indicates NOTE Indicates a clarification of an operation or contains additional explanations for a procedure. Reading these notes is highly recommended. Indicates an operation that must not be performed. Read these items carefully and make sure not to perform the described operations.
Available documentation Available documentation Introduction This manual is part of a complete documentation set. The following table shows a complete overview of the available documentation. NOTE For up-to-date documentation, visit the Océ downloads page on the Internet and find all the information for your printer.
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Available documentation Documentation Availability Online Help • Embedded in the application Available in multiple languages. Available documentation Océ Publisher Select Documentation Availability User guide - Océ Publisher Select • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file in multiple languages. Online Help •...
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Available documentation Chapter 1 - Introduction...
Introduction Introduction The Océ ColorWave 500 printing system Introduction The Océ ColorWave 500 is a wide format TonerPearl printer that uses the patented Océ CrystalPoint technology. Illustration The main components of the Océ ColorWave 500 printing system Component Description / Function The Océ...
Connect your Printing System Connect your Printing System Printer working area (Footprint) The Océ ColorWave 500 requires a floor space / working area of at least 3100 mm x 2260 mm, or 122 inch x 89 inch. 3100mm / 122” 500mm / 19.7”...
Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Procedure IMPORTANT Make sure the power switch [A] is in 'off' position. Lift the protection cover up [B]. Plug the mains supply cable into the power connection at the back of the printer [C]. Plug the other side of the mains supply cable into the wall socket.
Switch on the printing system Switch on the printing system IMPORTANT • Make sure the mains supply cable is plugged in. • Make sure the network cable is plugged in. Connect the mains supply cable and the network cable on page 20 For more information, see Procedure Switch on the power switch at the back of the printer.
Turn off the printing system Turn off the printing system Introduction When you want to switch off the printing system completely, you have to take a few steps. Procedure Press the on/off button at the front of the printer to switch the printing system off. NOTE You can also use the [Shut down] button in Océ...
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Turn off the printing system Chapter 2 - Get to Know the Printing System...
Move the system Move the system Introduction You can move the printer to a new location. Before you begin IMPORTANT Switch • When the printer is connected, you must first switch off and disconnect the printer (see the printing system off on page 22 Disconnect the network cable and the mains supply cable on page 331).
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Move the system Repeat action 1 till 3 on the right side cover. Move the printer to the preferred location. Be aware of the printer working area. Pull out the left foot [1] until it touches the ground and locks [2]. You should hear a click when it locks into place.
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Move the system Place the pin into the notch to mount the left side cover. Pin: Notch: Push the cover into place. Chapter 2 - Get to Know the Printing System...
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Move the system Repeat action 6 till 9 for the right side cover. Chapter 2 - Get to Know the Printing System...
The Hardware The Hardware The components of the printer (front) 5 6 7 Component - function table Component Description / Function [media drawers] Media drawers with 2 media rolls [lower left side cover] Cover at the bottom left of the device [lower front cover] Door to access the media path [top cover]...
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The components of the printer (front) Component Description / Function [on/off button] Button to start or shut down the printer. This button is equivalent to the [Shut down] but- ton in Océ Express WebTools. [lower right side cover] Component that covers the controller [foot] Component at the bottom of the printer, used to lever it...
The components of the printer (back) The components of the printer (back) Component - function table Component Description / Function [wheel] Swivel wheel with brakes [folder connection panel] Component to connect the folding device to [maintenance tray drawer] [upper back cover] Cover at the back of the device, used to access the machine for error recovery [power switch]...
The media drawer The media drawer Component - function table IMPORTANT Only use intact media rolls. Dented media rolls can damage the [Imaging devices]. Component Description / Function [media roll] 1 Media placed on roll holder in first position. [media roll] 2 Media placed on roll holder in second position.
The user panel: Océ ClearConnect The user panel: Océ ClearConnect Components of the Océ ClearConnect Component Description / Function [status light] Light that gives feedback on the status of the print- [wake-up button] Button that allows the operator to get the printer out of sleep mode.
The components of the scanner (optional) The components of the scanner (optional) Introduction The embedded scanner is an optional of the printer. The components of the scanner (top cover closed) Component Description / Function [top cover] Closes off the scanner. [output refeed protector] Prevents that your output is refed into the scan- ner.
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The components of the scanner (optional) The components of the scanner (top cover opened) Component Description / Function [top cover] Closes off the scanner. [open levers] Use the open levers to open the top cover of the scanner. [original size ruler] Use this ruler to measure the original.
The delivery destination The delivery destination Introduction The Océ ColorWave 500 is delivered with a [Top Delivery Tray (TDT)] to collect your printed output. The [Top Delivery Tray (TDT)] can collect 50 - 100 plain paper prints with a maximum length of 1200 mm, 48 inch.
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The delivery destination The delivery destination options [Receiving rack (basket)] Illustration The [Receiving rack (basket)] is hooked at the rear side of the printer. It can collect 2 - 5 prints. The [Receiving rack (basket)] bends the printed output. Not all media types are appropriate for this finishing option.
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The delivery destination Take-up module Illustration The take-up module enables you to wind up your prints job on a roll without cutting. This can be handy when you want to transport your prints or want to finish your prints at a later time.
The folding device (optional) The folding device (optional) Introduction The printer can be delivered with an external folding device. The Océ ColorWave 500 is compatible with the Océ 2400 fanfold and the Océ 4311 fullfold. NOTE • A technician is required to install the folding device and configure the system. "http://downloads.oce.com"...
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Switch the folding device to manual operation and back Switch from online mode to manual mode Operator interface Press the [Enter] button once Press [arrow up] until you see the "hand" sym- bol. Then press the [Enter] button. The display shows an icon of a folded package. The number below this icon indicates the width of the folded package.
The take-up module (optional) The take-up module (optional) Introduction The Océ ColorWave 500 is compatible with the optional take-up module. The take-up module allows the user to print in Roll-to-roll mode. The module rolls up your print jobs automatically on a core without cutting. This can be handy when you want to transport your prints or want to automatically clean-cut or trim your prints, laminate or mount an adhesive back to the prints.
The Océ Delivery Tray (optional) The Océ Delivery Tray (optional) Correct use of the Océ Delivery Tray Introduction To avoid output problems, attach the Océ Delivery Tray correctly to the printer and adjust the height according to your printing preferences. For best use, follow the guidelines in the Océ "http://downloads.oce.com"...
Océ ClearConnect: the multi-touch user panel Océ ClearConnect: the multi-touch user panel Introduction to Océ ClearConnect Introduction The Océ ClearConnect is a multi-touch user panel, with dynamic tiles for print, copy, and scan jobs. The Océ ClearConnect Component Function 1. [status light] Light that gives feedback on the status of the printer.
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Introduction to Océ ClearConnect Component Function 5. [home button] The button that allows the operator to do the following: • Return to the home screen on the user panel display. • Reset settings to default by pressing the button twice. 6.
The home screen The home screen Introduction The default screen of the Océ ClearConnect is the home screen. From the home screen you can manage jobs and enter the system menu. The home screen Component Function [active job] In the dynamic bar you can see the system states (warming-up, cleaning etc.) and the active job when present.
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The home screen Component Function Smart Access The dynamic Smart Access helps you to quickly start a job. NOTE For more information on the Smart Access, see Smart Access on page [live scan view] The live scan view appears in the Smart Access. The view shows the width and alignment of your document while it slides through the Smart Access.
The Smart Access The Smart Access Introduction The Smart Access is the dynamic lower section of the user panel. The Smart Access is dynamic and its functionality changes when you select the copy, scan or print tile. To start a job, you only have to: 1.
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The Smart Access Component Function The Print Smart Access Tap the print tile on the user panel to view the print Smart Access. The Smart Access has the following functionalities: Component Function 1. locations Select the location you want to retrieve your job from. You can swipe through the list of various locations, from Smart Inboxes, USB, or cloud locations.
Presets and advanced settings Presets and advanced settings Introduction Presets give you easy access to change the most commonly used settings. Advanced settings help you to fine-tune the settings of your job, and give access to all settings. When you tap the copy tile or scan tile in the home screen, a window with copy or scan presets and advanced settings opens.
The settings concept The settings concept Introduction The multi-touch user panel offers the possibility to make settings for your job locally. There are two levels when you want to change settings on the user panel: • Presets: a combination of settings that are used often. It takes only a few steps to make new settings.
The locations The locations Introduction When you tap the print tile on the user panel twice a window with locations opens. When you tap the scan tile, the locations are shown in the Smart Access. Location tiles can be: • The Smart Inboxes location. Default and always presented.
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The locations 2. Preview thumbnail Function When you open a location folder, a window opens with files listed as jobs. The print jobs have a preview thumb- nail. Tap the preview thumbnail to open a large preview win- dow of your job. NOTE This is only possible for jobs in the Smart In- boxes.
Job preview Job preview Introduction The multi-touch user panel offers a detailed preview of your job. Touch the preview thumbnail in the Smart Inbox to access the preview window. Job preview Component Function Job preview You can pan the image to see it in more detail. You can shift between the various job files that are part of one location.
The job queue and the system menu The job queue and the system menu Introduction The dynamic bar is located in the upper part of the home screen on the user panel display. The dynamic bar consists of the active job with the job queue, and the system menu. The active job and the job queue Component Function...
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The job queue and the system menu System menu Component Function Printing system, • The loaded media in the printer is displayed. media, and toner • The available toner per color is displayed. • Wizards appear, to help you change media or refill toner. [setup menu] The [setup menu] gives general information on the printer.
Start with the default jobs Start with the default jobs The Smart Inbox process for copy, scan and print jobs Introduction Use the Smart Inbox to manage and store your jobs. Define one or more Smart Inbox names that allow you to easily organize and access your jobs. With the Océ...
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The Smart Inbox process for copy, scan and print jobs Function Location Collect the scan job Océ Express • When you have sent the file to a Smart Inbox, the scan job can be WebTools/Mobile collected in Océ Express WebTools. Via the [Jobs] tab, you can open device the preferred Smart Inbox and select the job you want to save local- •...
Do a default copy job Do a default copy job Introduction When you want to copy an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Do a default scan job Do a default scan job Introduction When you want to scan an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Do a default print job Do a default print job Introduction When you want to print a job and you do not make any settings, the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job.
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Do a default print job The jobs are listed in a new window. Select your job from the list. Tap the green button, next to the job settings. Chapter 2 - Get to Know the Printing System...
The cloud The cloud Introduction The multi-touch user panel gives the user the opportunity to print from and scan to various locations. One of these locations is the cloud. You can enter the cloud via WebDAV and use it as a network drive. This way, the cloud application of your choice is accessible.
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The cloud Chapter 2 - Get to Know the Printing System...
Introduction Introduction Océ Express WebTools Introduction Océ Express WebTools is an application that runs embedded on your printer. You can use an ® Internet browser (Microsoft Internet Explorer, Mozilla Firefox or Google Chrome) to open the homepage of Océ Express WebTools on your computer or mobile device. You can use Océ...
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Océ Express WebTools [Security] The [Security] tab contains the security related settings. You can also manage the server certificates. [Support] tab The [Support] tab contains the tasks that involve contact with your local representative. You can manage for example the system patches, security patches and the licenses. You can also make a connection with remote service to check and control your system.
Set the security settings for Microsoft Internet Explorer Set the security settings for Microsoft Internet Explorer Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
Set the security settings for Mozilla Firefox Set the security settings for Mozilla Firefox Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
The job states The job states Introduction When a job is placed in a Smart Inbox or in the job queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the Smart Inbox State Icon Description...
The system monitor The system monitor Introduction You can open the system monitor to get an overview of the current status of the printing system. When you click on the system tab in the lower left corner of the screen, the system monitor opens.
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The system monitor The scanner states State Icon Description [User intervention re- General error message. quired] [Scanner is busy] The scanner is active. [Scanner is ready] The scanner is ready to start a scan job. The toner states Icon Description Toner OK Toner low, or empty.
Define your Printing System Default Settings Define your Printing System Default Settings About the default settings in Océ Express WebTools Definition Before you send jobs to the printer, remember the following: The values defined in Océ Express WebTools are default values for the general system behavior. You can define a number of job settings in the Océ...
Set another language for Océ Express WebTools Set another language for Océ Express WebTools Introduction The language setting of the Internet browser you use defines the language of Océ Express WebTools. The following languages are supported: Dutch, UK English, German, French, US English, Spanish, Danish, Italian, Swedish, Norwegian, Finnish, Portuguese, Polish, Hungarian, Czech, Japanese, Simplified Chinese, Traditional Chinese, Russian and Korean.
Change the language settings in Internet Explorer Change the language settings in Internet Explorer Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE The Internet options may be found under a different menu depending on which version of Microsoft Internet Explorer version you use.
Change the language settings in Google Chrome Change the language settings in Google Chrome Introduction You can change the language settings for Océ Express WebTools in your preferred browser. When to do NOTE It is possible that the internet options are put under a different menu, depending on the Google Chrome version you use.
Change the language settings in Mozilla Firefox Change the language settings in Mozilla Firefox Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE It is possible that the options menu is put under a different menu, depending on the Mozilla Firefox version you use.
How to edit a setting How to edit a setting Introduction In Océ Express WebTools, you can make settings to personalise your printing system. Procedure Browse to the settings group you want to edit, for example [Preferences] - [System defaults] - [Regional settings].
View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure Open the [Configuration] tab or the [Preferences] tab. Click on [View configuration] in the upper right-hand corner of the screen.
Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. NOTE Not all settings are stored in the settings file.
Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. NOTE •...
Restore the factory defaults Restore the factory defaults Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. NOTE Log in as a Key Operator to only restore the Key Operator settings. Log in as a System Administrator to only restore the System Administrator settings.
Set the print job default settings Set the print job default settings Definition In Océ Express WebTools you can configure the default values for the print job settings. The print job settings are grouped under the [Preferences] - [Print job defaults] tab. You can find a short explanation of the most important print job default settings below.
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Set the print job default settings Setting Description [Media selection policy] • Select [Automatic next larger] to allow the printer to use a me- dia roll larger than the size of the print, when the exact size is not available. •...
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Set the print job default settings Overview of the [Print job defaults] - [Image] settings Open the [Preferences] - [Print job defaults] tab. Go to [Image] and click Edit in the upper right- hand corner. Setting Description [Print quality] Select [Océ Print Assistant] (OPA) to automatically select the best print quality based upon the content of the file or manually choose a print quality yourself.
Set the copy job default settings Set the copy job default settings In Océ Express WebTools, you can configure the default values for the copy job settings. The copy job settings are grouped under the [Preferences] - [Copy job defaults] tab. You can find a short explanation of the General copy job settings below.
Set the scan job default settings Set the scan job default settings In Océ Express WebTools, you can configure the default values for the scan job settings. The scan job settings are grouped under the [Preferences] - [Scan job defaults] tab. You can find a short explanation of the General scan job settings below.
Manage Jobs on your Printing System Manage Jobs on your Printing System The Smart Inbox and the queue concept Definition You can use the Smart Inbox for customized job management. A Smart Inbox works as a personal mailbox in which you can store jobs and where you can scan jobs to. Jobs that are waiting to be processed are visible in the Queue.
The Smart Inbox and the queue functionality The Smart Inbox and the queue functionality Introduction All print jobs sent via printer drivers, applications or one of the Océ Publisher job submitters are placed in a Smart Inbox. When jobs are being processed, they are visible in the Job queue or Scan queue.
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The Smart Inbox and the queue functionality Scan queue functionality The scan jobs in line waiting to be sent to the right location are listed in the Scan Queue. When a job is successfully sent, the job is removed from the queue. Functionality Description [Delete]...
Use Smart Inboxes in a multiple-user environment Use Smart Inboxes in a multiple-user environment Introduction A multiple-user environment is a working environment in which users directly send jobs to the printer and collect their own prints. In this environment it is important for a user to have easy access to personal jobs.
Use Smart Inboxes in a repro environment Use Smart Inboxes in a repro environment Introduction A repro environment is a work environment in which a repro operator handles all the jobs. In this environment the repro operator can use the Smart Inbox to organize his daily work. Follow the steps to use the advised settings listed below.
Use Smart Inboxes in a multiple-user and repro environment Use Smart Inboxes in a multiple-user and repro environment Introduction A multiple-user and repro environment is a working environment in which both users directly send jobs and collect their own prints at the printer. The system is also used by a repro operator. In this environment it is important for a user to have easy access to his personal jobs, but it is also important for the repro operator to have an overview of all jobs.
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Use Smart Inboxes in a multiple-user and repro environment Setting Value [Default Smart Inbox] [Public] Chapter 3 - Define your Workflow with Océ Express WebTools...
Create and open a Smart Inbox Create and open a Smart Inbox Smart Inbox for print jobs There are 3 ways to create and open a Smart Inbox for print jobs in Océ Express WebTools: • In the Smart Inbox section under the [Jobs] tab. Create and open a Smart Inbox for print jobs (Smart Inbox section) on page 94 •...
Create and open a Smart Inbox for print jobs (Smart Inbox section) Create and open a Smart Inbox for print jobs (Smart Inbox section) NOTE • Note that the Smart Inboxes for print jobs created in the Smart Inbox section are only visible on your personal browser.
Create and open a Smart Inbox for print jobs (Publisher Express) Create and open a Smart Inbox for print jobs (Publisher Express) NOTE • Note that with this procedure you not only create a Smart Inbox, but you also send a job to the printer.
Create and open a Smart Inbox for scan jobs and print jobs Create and open a Smart Inbox for scan jobs and print jobs Introduction In addition to the Smart Inboxes for print jobs, you can also create Smart Inboxes for scan jobs. You can create a Smart Inbox for scan jobs under the [Configuration] tab.
Store print, copy and scan jobs in the Smart Inbox Store print, copy and scan jobs in the Smart Inbox Introduction In Océ Express WebTools, you can store your jobs in the Smart Inbox temporarily. This way you can manage your jobs better and reprint any job you like. NOTE •...
Set the expiration time-out for Smart Inbox jobs Set the expiration time-out for Smart Inbox jobs Introduction You can define the period of time jobs are stored in the Smart Inbox. Procedure Open the [Preferences] - [System defaults] tab. Click on "Edit" in the [Job management] section. Set the preferred time for the [Remove completed jobs from the Smart Inbox after ], and/or the [Expiration timeout for Smart Inbox copy and scan jobs] settings, for example 48 hrs.
Close or delete a Smart Inbox Close or delete a Smart Inbox Introduction In Océ Express WebTools you can also close or delete Smart Inboxes. • You can close the Smart Inbox for print jobs on your browser in the [Smart Inbox] section. •...
Configure your Network and Security Settings Configure your Network and Security Settings Configure the network settings in Océ Express WebTools Introduction Some of the network settings are configured during the installation of your system. When you want to define more network settings, you can do so under the Configuration tab. NOTE For more detailed information on network settings, refer to the Océ...
Set the link speed and duplex mode Set the link speed and duplex mode Introduction Use Océ Express WebTools to set the transmission speed and duplex mode for your network adapter. Before you begin NOTE The list of values you can select depends on the network card type. Procedure Open the [Configuration] - [Connectivity] tab.
User roles and authorizations User roles and authorizations Introduction You can view all settings in Océ Express WebTools, but when you want to edit a setting a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting.
Log in as an authorized user Log in as an authorized user To change certain settings, you must log in as an authorized user. There are three user roles: System Administrator, Key Operator and Power User. They have authorization to edit specific groups of settings.
Change the password for authorized users Change the password for authorized users When to do For security reasons it is advised to periodically change the password of the three access modes (Key operator, System administrator, Power user) in Océ Express WebTools. IMPORTANT Handle and store all passwords securely and with care.
Shut down or restart the system Shut down or restart the system NOTE For this procedure, you need to log in as a System Administrator. To remotely shut down the printing system, you can click on [Shut down] in the Support tab of Océ...
Enable User authentication Enable User authentication Introduction You can enable User authentication in Océ Express WebTools. With User authentication enabled: • users have to authenticate to get access to the system • users will see only their own jobs • [Direct print] is disabled •...
Enable Access control Enable Access control Introduction When you want to control access to your printer, you need to enable access control in Océ Express WebTools. With access control enabled, you are able to choose up to five hosts who are allowed to communicate with the printer through your network.
Access control and IPsec settings Access control and IPsec settings Introduction When access control is enabled, you can edit the access control settings. [Access control] and IPsec settings Under [Security] - [Configuration] - [Access control], you can set the following settings for each of the 5 stations: Setting Description...
Enable or disable the e-shredding function Enable or disable the e-shredding function Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from recovering deleted jobs. When the e-shredding function is enabled, you can select an e-shredding algorithm. You can enable the e-shredding function in Océ Express WebTools.
Select the e-shredding algorithm Select the e-shredding algorithm Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can select one of the following algorithms: • [Gutmann]. All jobs on the system are erased in 35 overwrite passes. •...
Specify the number of overwrite passes Specify the number of overwrite passes Introduction The e-shredding function allows you to erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can manually enter the required number of overwrite passes.
Remote security Remote security Introduction By default, the first certificate delivered for the use of HTTPS is an Océ self-signed certificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate the certificates.
Generate a new CA-signed certificate Generate a new CA-signed certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
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Generate a new CA-signed certificate -----END NEW CERTIFICATE REQUEST----- Copy and paste the content of the request in a .csr file (named 'certificate_request.csr' by default). Restart the controller Send the content of this request to the Certification Authority. Chapter 3 - Define your Workflow with Océ Express WebTools...
Import a CA-signed certificate: Import the root certificate Import a CA-signed certificate: Import the root certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
Import a CA-signed certificate: Import the intermediate certificate Import a CA-signed certificate: Import the intermediate certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
Import a CA-signed certificate Import a CA-signed certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: • Import the root certificate •...
Import a CA-signed certificate: Check and import the root certificate Import a CA-signed certificate: Check and import the root certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
Configure the Presets Configure the Presets What you need to know about presets Introduction A preset is a predefined setting that is available on the user panel to easily perform print, copy, and scan jobs. The preset concept supports the green button approach. The default presets are automatically selected on the user panel, so you only have to press the green button to start a job with your predefined settings.
Set the default copy preset Set the default copy preset Introduction With a preset you can predefine the settings you need for a copy job. Copy has four preset categories: [Media], [Layout], [Image], and [Finishing] For each category you can set one default preset in Océ Express WebTools. The default preset is automatically used when you press the green button on the user panel.
Configure the custom copy preset Configure the custom copy preset Introduction With a preset you can predefine the settings you need for a copy job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
Set the default scan preset Set the default scan preset Introduction With a preset you can predefine the settings you need for a scan job. Scan has two preset categories: [File] and [Original]. For each category you can set one default preset in Océ...
Configure the custom scan preset Configure the custom scan preset Introduction With a preset you can predefine the settings you need for a scan job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
Set the default print preset Set the default print preset Introduction With a preset you can predefine the settings you need for a print job from USB or an external location. Print has four preset categories: [Media], [Layout], [Image], and [Finishing]. For each category you can set one default preset in Océ...
Configure the custom print preset Configure the custom print preset Introduction With a preset you can predefine the settings you need for a print job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
Configure External Locations Configure External Locations Configure your locations Introduction On the user panel, you can find a list of locations you can scan to and print from. To this location you send your scanned files for storage, or you save files on this location and you send them to the printer.
Enable or disable USB Enable or disable USB Introduction If you want to use USB as a location, you have to make settings for USB first. You can make the settings in Océ Express WebTools. Illustration Procedure Open the [Configuration] - [External locations] tab. Select [USB], and click on the [Edit] icon under [Actions].
Enable PlanWell Collaborate (optional) Enable PlanWell Collaborate (optional) Introduction When you have a license installed for PlanWell Collaborate (ARC cloud support), you can enable this external location under the [Configuration] tab. Procedure Open the [Configuration] - [External locations] tab. Select [PlanWell® Collaborate], and click on the [Edit] icon under [Actions]. A window opens. Enter the [Name] recognizable for the user.
Create an external location Create an external location Introduction You can create your own FTP, SMB, WebDAV, external locations with Océ Express WebTools. Before you begin NOTE • Make sure you enable [SMB] protocol. • Make sure you enable [FTP] under the [Configuration] - [Connectivity] tab. •...
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Create an external location follows: Local user name: “IPaddress\username” or “hostname\username”. Domain user name: “domain\username”. • Enter the [Password] that belongs to the username. Select the [Enabled functionalities]. Enable or disable access to the selected location for print or scan jobs. Enter the [File name].
Set a default external location Set a default external location Introduction You can set an external location as the default location. The default location is used when you do not select a specific external location for a job. Procedure Select the [Configuration] - [External locations] tab. Under [External locations] select the external location you want to set as default.
Set a default print destination Set a default print destination Introduction You can configure the default print destination in Océ Express WebTools. When the destination of a print job is not specified in the job ticket or when there is no job ticket, the job is sent to a default destination.
Set a default scan destination Set a default scan destination Introduction When you scan to a specific destination often, you can set the scan destination as default. You can select one of two types of scan destination as default: • External location for scan jobs •...
Troubleshoot the creation of an FTP external location (after an error message) Troubleshoot the creation of an FTP external location (after an error message) An error message displays to indicate that the creation of the FTP external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
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Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The remote destination test is Check that the Firewall on the FTP server workstation does aborted, because the time-out not prevent the 'FTP passive mode' connection. period has expired.
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Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The external location is full. Make some space available on the external location for the 'Scan to' operations. The test of the external location Restart the system and try again.
Troubleshoot the creation of an SMB external location (after an error message) Troubleshoot the creation of an SMB external location (after an error message) An error message displays to indicate that the creation of the SMB external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
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Troubleshoot the creation of an SMB external location (after an error message) Error message Action to perform The remote destination cannot The external location server has reached the maximum num- be tested: the remote server has ber of connections. Check with the System administrator or reached the maximum number try again later.
Troubleshoot the creation of a WebDAV external location (after an error message) Troubleshoot the creation of a WebDAV external location (after an error message) An error message displays to indicate that the creation of the WebDAV external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
Configure the printer settings Configure the printer settings Configure the regional settings Purpose The regional settings are configured during the installation of your printer. When you want to change the initial configuration, you can do this under the [Regional settings]. Define the regional settings for the printer in the following order: •...
Configure the user session time-out Configure the user session time-out Introduction The user panel returns automatically to the home screen and its default configuration. You can set a time limit for the user session. When to do Define a suitable time-out period that does not interfere with the print productivity. Procedure Open the [Security] - [Configuration] tab.
Configure the working hours Configure the working hours Introduction You can define the working hours of the printer in Océ Express WebTools. Enable [Automatic on] first, to let the printer wake up automatically. Define the working days with the [First workday] setting, for example 'Monday', and [Last workday] setting, for example 'Friday'.
Configure the energy save modes Configure the energy save modes Introduction The Océ ColorWave 500 offers two energy save modes that you can set if the printer is idle for a defined period. The configuration of the timers prevents unnecessary power consumption. You can adjust the value of the timers.
Configure the media request time-out Configure the media request time-out Introduction The user panel displays a message with a media request when the requested media is not available on the printer. • When the [Media request timeout] setting is disabled, the media request will be displayed on the user panel until it is resolved.
Configure the pen settings Configure the pen settings Introduction You can define the pen settings in the application that you use to create a drawing with. When the pen settings are not defined in the application, you can configure the default pen settings in Océ...
Configure the Roll-to-roll mode in Océ Express Webtools Configure the Roll-to-roll mode in Océ Express Webtools Introduction When you want to use the take-up unit, your printer has to be in the Roll-to-roll mode. When you enable the Roll-to-roll mode, the printer will not cut between pages. You can also configure the Roll-to-roll mode on the user panel.
Configure the Templates Configure the Templates Fold templates Introduction You can create fold templates in Océ Express WebTools on the [Preferences] - [Fold] tab. The advantage of templates is that you can predefine settings. Once templates have been Fold created, a user can select these templates. For more information about the fold settings see settings on page 156 You can create up to 20 different fold templates.
Create a new template Create a new template Introduction You can create templates with Océ Express WebTools. The advantage of templates is that you can predefine settings. Once the templates have been created, a user can select these templates in applications such as your printer driver application or job submitter.
Delete all templates Delete all templates Introduction You can delete all templates with Océ Express WebTools. Procedure Select the [Preferences] - [Fold] tab in Océ Express WebTools. At the right-hand site, click [Delete all]. The system displays the message [Remove all templates?] Click [Ok] to delete all templates or [Cancel] to cancel the deletion.
Export templates Export templates Introduction You can export templates with Océ Express WebTools. The export will be saved as a zip file. The zip file contains all available templates. Procedure Select the [Preferences] - [Fold] tab in the Océ Express WebTools. At the right-hand site, click [Export].
Import templates Import templates Introduction You can import templates with Océ Express WebTools. Use a zip file with templates that was previously created by the [Export templates] procedure. Procedure Select the [Preferences] - [Fold] tab in the Océ Express WebTools. At the right-hand site, click [Import].
Restore the factory defaults of the templates Restore the factory defaults of the templates Introduction You can restore the factory defaults of all templates with Océ Express WebTools. The custom templates are not changed. Procedure Select the [Preferences] - [Fold] tab in the Océ Express WebTools. At the right-hand site, click [Restore factory defaults].
Configure the Finishing settings Configure the Finishing settings Define the finisher type Introduction You must set the type of finishing option. Procedure Navigate to [Configuration] - [Printer setup] - [Finishing]. Set the value of [Finisher type] to the type of finishing that is connected to the external output at the back of the printer.
Define the type of the folding device Define the type of the folding device Introduction Define the finisher type on page You must first set the [Finisher type], see 153. In case you have a folding device configured as finisher device, you can specify the type of the folding device.
Set the Océ Finishing Assistant Set the Océ Finishing Assistant Introduction This setting is only available when the [Configuration] - [Printer setup] - [Finishing] - [Finisher type] setting is set to [Océ 2400 fanfold / Océ 4311 fullfold series]. The [Océ Finishing Assistant] can automatically detect the legend (if present) of a drawing and rotate and align the drawing so the legend will be on the cover page of the fold package.
Fold settings Fold settings Introduction When you set the fold options, there are some definitions you must know to operate the folding device in a correct way. An overview of these settings is found below. To edit these settings and create or edit a fold template, go to the [Preferences] - [Fold] tab and click the [Create new] button, or the icon, that becomes visible when you move the mouse over one of the existing templates.
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Fold settings [Folding method] Description Example [Compact fold] (DIN-C). Folded package, but the last fold (backside) is shorter. 180 - 230 mm 7.1 - 9 inch [With same size back] (DIN- Folded package, but the last fold (rear) is over the full width. The previous fold could be shorter.
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Fold settings Chapter 3 - Define your Workflow with Océ Express WebTools...
Optimise the print quality and print productivity Optimise the print quality and print productivity Set the print quality Introduction You can use Océ Express WebTools to set the print quality. The choice of the print quality affects the speed of the job and the toner coverage. Select [Océ...
Set the long plot mode Set the long plot mode Introduction When the long plot mode is enabled, the system will be able to print TIFF, HP-GL, HP-GL2 and HP- RTL plots up to 175 meter with good quality. Transformation such as scaling and rotating are not guaranteed in this mode.
Set the automatic roll switch Set the automatic roll switch Introduction In Océ Express WebTools you can choose to enable or disable the [Automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll.
Set the spool threshold Set the spool threshold Introduction When the job memory is full the printer cannot receive new jobs, therefore it is necessary to partly empty the memory. Set the [Spool threshold] setting to define the spool capacity for your jobs.
Set the rotation mode Set the rotation mode Introduction If you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically.
Set the alignment mode Set the alignment mode Introduction When you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel.
Set the Adobe® PDF Print Engine Set the Adobe® PDF Print Engine Introduction When enabled, the PDF files are processed directly with the [Adobe® PDF Print Engine]. [Adobe® PDF Print Engine] is compatible with the latest features of design applications. When disabled, the PDF files are first converted to PostScript, then processed with the [Adobe®...
Set transparency flattening for PDF Set transparency flattening for PDF Introduction In Océ Express WebTools, you can select a setting to flatten transparency information in a PDF document before printing. The setting is used for PDF documents containing transparency information only. You can choose between the following values: •...
Set the Multipage PDF printing order Set the Multipage PDF printing order Introduction Defines the print order of pages in a multipage PDF file. To keep the output pages in the same order as in the print file, select 'Auto, stacking dependent': when the stacking of prints is face down, the first page will be printed first.
Set the Océ Print Assistant Behavior Set the Océ Print Assistant Behavior Introduction This setting is only used when the [Print quality] is set to [Océ Print Assistant]. The [Océ Print Assistant] decides what print setting ([Economy - fast], [Production] or [Quality]) must be used, based on the average toner coverage of the print.
Optimize the print productivity Optimize the print productivity Introduction When you load media, always make sure that you install and define the correct media type and size on the printer. Depending on your needs, you can optimize the print productivity in various ways.
Optimize the Color management settings Optimize the Color management settings What is Color management? Definition The color management settings help you to reproduce the colors of your input as precisely as possible on the printed output. With the color management settings you define how to convert the color-information of the file you want to print (input color space;...
What is an input profile / standardization? What is an input profile / standardization? Definition An input profile / standardization defines what color space you must use to interpret the color information of the file you want to print in a correct manner. The main input profiles (color spaces) are the following.
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What is an input profile / standardization? • Gray In the grayscale (color) space only information about the lightness is given. Lightness can range from a minimum of 0 (black) to 100 (white). You can define the input profile if you use the [Color feel] setting [Graphics colors]. The table below gives an overview of the possible input profiles / standardization settings.
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What is an input profile / standardization? Input profile / standardization Description CMYK - [ISO Coated v2 (ECI)] This setting indicates an offset press standard, used in Europe to print separations and proofs on coated media. Based upon Fogra39 with 330% ink limit. CMYK - [PSO Uncoated This setting indicates an offset press standard, used in Europe ISO12647 (ECI)]...
What is Color feel? What is Color feel? Definition With the [Color feel] setting you can fine-tune the look and feel of the printed output. The [Color feel] setting defines the color space conversion method. [Color feel] Description [CAD colors] Use this setting to get a print with bright, saturated col- ors.
What are Rendering intents? What are Rendering intents? Definition of rendering intents Normally the color space of a print file is larger than the Océ ColorWave 500 color space. In other words, the input color space is larger than the output color space. Consequently some of the defined input colors will be outside the Océ...
Rendering intent: Perceptual (photo) Rendering intent: Perceptual (photo) This setting optimizes the output to produce best results for photos, artwork, GIS or images. Perceptual rendering tries to preserve some relationship between out of gamut colors, even if this results in inaccuracies for in-gamut colors. Chapter 3 - Define your Workflow with Océ...
Rendering intent: Saturation (business graphics) Rendering intent: Saturation (business graphics) This setting optimizes the output of bright, saturated colors. Saturation rendering intent preserves saturated colors, and is advised if you try to keep color purity in computer graphics. Pure saturated colors in the original RGB device will still be satura- ted colors in the output color space, even if this results in relatively more extreme colors.
Rendering intent: Relative colorimetric Rendering intent: Relative colorimetric Relative colorimetric keeps an almost exact relationship between in gamut colors, even if this clips out of gamut colors. The relative colorimetric rendering method replaces the colors to align the old white point (the location of the most pure and light white in a color space) with the new white point and to keep the relative positions of the colors.
Rendering intent: Absolute colorimetric Rendering intent: Absolute colorimetric Absolute colorimetric is similar to relative colorimetric, but uses a different method to handle the white point. Absolute and relative colorimetric both keep gamut colors and clip those out of gamut, but ab- solute colorimetric also keeps the white point.
What is an output profile? What is an output profile? The output profile is used to adjust the converted CMYK color space, depending on the output device (via the Océ ColorWave 500 Printer Calibration Module) and the media type you select (via the OMP Océ...
Color management settings in Océ Express WebTools Color management settings in Océ Express WebTools Depending on the type of file you want to print, the Océ ColorWave 500 offers different color- information conversions. You can select the color management settings, that give the best results for the color-information conversion.
Color management settings and job submission Color management settings and job submission The way in which you submit a print job to the printer defines in most cases the file type of the document. If you use a printer driver, the original file type will be changed by the driver into a standard file type.
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Color management settings and job submission Job submission method File type Color management settings The documents are sent to Depending on the file type of the job, the printer without being the default settings of one of the 4 Océ Publisher Select converted to another file file type paths in Océ...
Priorities in the color management settings Priorities in the color management settings When you want to print a document in color on the Océ ColorWave 500 the color information that is defined in the files can be set in the different steps of the process from document creation to document production.
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Priorities in the color management settings NOTE It is advised to align the color management settings that have been made in the different stages before you start the print job. The color space of the document and the settings for the print have to match.
Color management settings for PostScript and PDF files (CMYK input) Color management settings for PostScript and PDF files (CMYK input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] CMYK • [Euroscale coated] [Graphics colors] •...
Color management settings for PDF files (Gray input) Color management settings for PDF files (Gray input) The default settings are emphasized. Input Standardization [Color feel] Rendering intent profile [CAD colors] Gray • [None (no profile used)] [Graphics colors] • [Perceptual (photo)] •...
Manage media Manage media What is a media profile? Definition A media profile is also called an Océ Media Profile (OMP file). The media profile contains a number of preset values that give the best print result per media type for your system. By default the system already has a number of media profiles available after installation, but due to changes in the production methods for media, the profiles can change over time.
Configure the media profiles Configure the media profiles Introduction In Océ Express WebTools you can configure the media profiles on the printer. Procedure Select the [Media] - [Media types] tab to get an overview of all the media profiles that are available on your Océ...
Install a media profile Install a media profile When to do When you have downloaded a new or updated media profile, you need to install this media profile to the Océ ColorWave 500 embedded controller. Procedure Select the [Media] - [Media types] tab. If you want to update a media profile, click the check box of the media profile you want to update.
Create a custom media size Create a custom media size Introduction When you want to use custom media with a different roll width than the standard roll sizes, you can create a custom media size on the system in Océ Express WebTools. The system uses this custom media size to automatically detect the roll width when you load your custom media roll.
Configure the media sizes Configure the media sizes Introduction You can load various media sizes on the printer. In Océ Express WebTools you can indicate the media sizes to make them recognizable for the printer. You can also create custom media sizes. Procedure Open the [Media] - [Media sizes] tab.
Configure Mobile Printing and Scanning Configure Mobile Printing and Scanning Océ Mobile WebTools Introduction Océ Mobile WebTools provides the following functionalities: • Submit a print-ready file to the printer from a mobile device. • Save a scanned file from the printer on a mobile device. •...
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Refer to the Océ PlotWave-ColorWave Systems Connectivity manual on the downloads.oce.com product page to get information on the connection requirements, or visit http://www.canon.com/support/ to find more information on mobile connection. Chapter 3 - Define your Workflow with Océ Express WebTools...
Configure Océ Express WebTools settings for a mobile connection Configure Océ Express WebTools settings for a mobile connection Introduction If you want to give users easy access to Océ Mobile WebTools, the settings must first be configured. With the information you can develop a Quick Response Card to create easy access. NOTE •...
Generate the Quick Response Card Generate the Quick Response Card Introduction When you want users to easily access the printer from their mobile devices, you can generate the Quick Response Card. The Quick Response Card contains all the information to establish a connection between the mobile device and the printer.
Connect your mobile device to Océ Mobile WebTools Connect your mobile device to Océ Mobile WebTools Before you connect: • Make sure the system is configured. • Make sure you generate the Quick Response Card. • Make sure you activate the Wi-Fi connection on your mobile device. NOTE •...
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Connect your mobile device to Océ Mobile WebTools Chapter 3 - Define your Workflow with Océ Express WebTools...
What you need to know before you start a job What you need to know before you start a job Definition You can make a copy, scan, or print job as intricate as you like. There are three general levels on which you can make changes to the job settings before you start a job: •...
How to feed an original How to feed an original Introduction When you want to copy or scan, it is important to correctly feed the original in the printer. IMPORTANT • The scanner can not scan an original that is thicker than 0.8 mm or rigid originals. When you use the carrier sheet that is available as an option, ensure that the combined thickness of both How to the document and carrier sheet does not exceed 0.8 mm.
How to auto-feed an original How to auto-feed an original Introduction When you activate the auto-feed functionality, you do not need to use the green button every time you scan a document. This way you improve your productivity. The scanner is activated automatically and releases the original after the scan procedure.
How to use the carrier sheet How to use the carrier sheet Introduction The carrier sheet can help you scan an original. The use of the carrier sheet depends on the condition of your original. When to do You can use the carrier sheet when you want to copy or scan: •...
Print Jobs - Job submission tools Print Jobs - Job submission tools Use Océ Publisher Express to send a print job Introduction Océ Publisher Express is a job submitted that is integrated in Océ Express WebTools. NOTE When you use Océ Publisher Express to submit a print job, the maximum job size is 2 gigabyte. Illustration Step Action...
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Use Océ Publisher Express to send a print job Step Action Remarks Click on [Add file] and use the You can only print documents with the follow- Browse... button to select the file you ing data formats. When you use other formats, want to print.
Use the Smart Inbox to send a print job Use the Smart Inbox to send a print job Introduction If you have already added a job to the Smart Inbox in Océ Express WebTools, you can print this job via the Smart Inbox. NOTE Create and open a Smart Inbox for For more information on how to create a Smart Inbox, see...
Use Océ Publisher Select to send a print job Use Océ Publisher Select to send a print job Definition Océ Publisher Select is a client application that allows you to create, preview, print and manage jobs in an intuitive way. Océ...
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Use Océ Publisher Select to send a print job Use Océ Publisher Select to send a print job Step Action Remarks Start Océ Publisher Select and con- nect it to the Océ system Create a new job Add the print files to the job The system immediately starts to interpret the file.
Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job ® ® Use the Océ Wide format Printer Driver for Microsoft Windows to send a print job Introduction ® ® Océ provides the Océ Wide format Printer Driver for Microsoft Windows that allows you to send print jobs to your printer.
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Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job Step Action Remarks In the [Options] menu in the upper right hand corner of the screen choose [Advanced options]. Make sure a checkmark is placed in the [Océ...
Use the Océ PostScript® 3 Driver to send a print job ® Use the Océ PostScript 3 Driver to send a print job Introduction ® Océ provides the Océ PostScript 3 Driver that allows you to send print jobs to your printer. NOTE You need a license to be able to print PostScript files on the printer.
Use Océ Publisher Mobile to send a print job Use Océ Publisher Mobile to send a print job Introduction Océ Publisher Mobile is an application that enables you to easily plot from an Océ system via your iPhone, iPad, or Android device. All Océ...
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Use Océ Publisher Mobile to send a print job Step Action Remarks Add the settings for the printer. • Enter a name • Check or define the printer model • Define the number of rolls • Indicate if there is a folding device Save the settings.
Print from your mobile device Print from your mobile device Introduction When you have access to Océ Mobile WebTools you can print a file from your mobile device on the printer . NOTE • You can navigate in a file repository on your mobile device. If needed, install a file explorer application.
Use FTP to send a print job Use FTP to send a print job Introduction The printer supports printing through FTP. When you send your print job through FTP the default Océ Express WebTools settings are leading. NOTE • You must enable printing through FTP in Océ Express WebTools. •...
Use LPR to send a print job Use LPR to send a print job Introduction The printer supports printing through LPR. When you send your print job through LPR, the default Océ Express WebTools settings are leading. NOTE You must enable printing through LPR in Océ Express WebTools. How to send a print job via LPR Type the following line command after the Command prompt: lpr -S <hostname or IP address>...
Use the cloud to send a print job Use the cloud to send a print job Introduction The cloud can be seen as a virtual network drive you use to send files to, but also to save and share files on. There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds.
Troubleshoot print job submission Troubleshoot print job submission Introduction Check the issues and solutions to troubleshoot print job submission. Issue Solution Unable to print a PDF file using When you submit the print job (File - Print), make sure Adobe Acrobat reader. you check the box 'Choose paper source by PDF page size' in the print dialog.
Basic Print Jobs - Default Basic Print Jobs - Default Do a default print job Introduction When you want to print a job and you do not make any settings, the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job.
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Do a default print job The jobs are listed in a new window. Select your job from the list. Tap the green button, next to the job settings. Chapter 4 - Use the Printing System...
Direct print Direct print Introduction When you want to do a default print job: • You can print with direct print. When you print with direct print, the print job is sent to the queue immediately. • You can print without direct print. When you print without direct print you can start the job locally at the printer.
Print from a USB key Print from a USB key Introduction With a USB key, you can perform print and scan jobs on the printer. Procedure Insert a USB key into the USB port on the multi-touch user panel. The print tile is automatically selected on the user panel, and the USB location is active. Tap on the USB location in the print Smart Access.
Extended Print Jobs Extended Print Jobs Print presets on the user panel Introduction The printer uses the default presets for print, copy, and scan jobs, when you do not make different settings. The print presets are divided into four categories: •...
The Image preset for print jobs The Image preset for print jobs Introduction With the [Image] preset, the quality and the productivity of a print job can be defined. There are five pre-defined presets and a sixth custom preset can be created in Océ Express WebTools. Image presets Use the overview, to select the best [Image] preset for your job.
Advanced settings for print jobs Advanced settings for print jobs Introduction When you tap the Scan tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. These settings are used for extended print jobs.
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Advanced settings for print jobs Preset category: [Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depen- • [Synchro] ded of the image. • [Standard] When set to [Standard], the print is cut to a •...
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Advanced settings for print jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Center] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
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Advanced settings for print jobs Setting Settings values Function [Scale] [1:1] Scales the image to the original size. [To media size] Scales to the selected media width. NOTE You can only use this setting, when a specific media roll is selected. [To standard size] Scales the image to fit the media size you se- lect from a list.
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Advanced settings for print jobs Preset category: [Finishing] Setting Settings values Function [Delivery] [Top Delivery Tray] Location on top of the printer that deposits the sheet face-down. NOTE Not all media types can be delivered to the [Top Delivery Tray]. [Back output] or [Fold].
Basic Copy Jobs - Default Basic Copy Jobs - Default Do a default copy job Introduction When you want to copy an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Extended Copy Jobs Extended Copy Jobs Copy presets on the user panel Introduction The printer uses the default presets for print, copy, and scan jobs, when you do not make different settings. The copy presets are divided into four categories: •...
The Image preset for copy jobs The Image preset for copy jobs Introduction With the [Image] preset, the quality and the productivity of a copy job can be defined. There are five pre-defined presets and a sixth custom preset you can create in Océ Express WebTools. Image presets Use the [Image] setting to select the default stamp for your output.
Advanced settings for copy jobs Advanced settings for copy jobs Introduction When you tap the copy tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. These settings are used for extended copy jobs.
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Advanced settings for copy jobs Preset category:[Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depend- • [Synchro] ent of the image size. • [Standard] When set to [Standard], the print is cut to a •...
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Advanced settings for copy jobs Setting Settings values Function [Remove strip] [Top] [Erase a strip from the beginning of the origi- nal.] From 0 to 400 mm, or 0 to 16 inches. [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm, or 0 to 16 inches.
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Advanced settings for copy jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Center] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
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Advanced settings for copy jobs Preset category: [Image] Setting Settings Settings values Function values [Quality] [Scan qual- [Normal] Define the quality of the scan. ity] [High] • Select [High] to scan with a higher resolu- tion. This can prevent a moiré pattern for originals that contain gray or colored areas.
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Advanced settings for copy jobs Setting Settings Settings values Function values [Original] [Original [Folded lines/text] Define the type of original you use. The choice type] [Lines/text] depends on the chosen [Color mode]. For [Map] more information on choosing the correct orig- The original type on page [Colored original] inal type, see...
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Advanced settings for copy jobs Setting Settings Settings values Function values [Image] [Color [On] Set to [On]: highlight- [Off] • to make notes made with marker pens more ing] visible. • to emphasize colors, of CAD drawings with colored information and a solely grayscale (black) background information.
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Advanced settings for copy jobs Setting Settings Settings values Function values [Area to [Area to From 0 to 914 mm, [The origin of the area to erase on the horizon- erase] erase: X or 0 to 36 inches tal axis, starting from the left.] origin] [Area to From 0 to 6000 mm,...
Recommended settings for copy jobs Recommended settings for copy jobs Introduction Use the advised settings to optimize the output of your copy job. Dependent of a color or grayscale copy job, select the corresponding settings. Advised settings for color copy Original document [Image] preset Optimize under [Show all settings]...
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Recommended settings for copy jobs Original document Preset [Image] Optimize under [Show all settings] Diazo copies / "Chinese [Fast CAD B/W] Set original type to [Dark original] blueprints" Dark (transparent) originals [Fast CAD B/W] Set original type to [Dark original] Photos and high-definition [Photo/Poster] Set [Color mode] to [Grayscale]...
The original type The original type Introduction When you change the [Original type] setting under [Show all settings] - [Original] on the user panel, you can further optimize the quality of your job. Change the original type for color or grayscale. Use the overview to select the correct type. Original types for color •...
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The original type Original type Definition [Dark original] Used especially for Diazo originals. Originals with a changing 'cloudy' background. [Folded lines/text] Used for monochrome CAD drawings with folds. Lines and wrinkles are suppressed. For folded color CAD drawings use [Colored original]. [Blueprint] Used for classic blueprints, with white information on a blue back- ground.
Make a copy to optimize quality and productivity Make a copy to optimize quality and productivity Introduction With the [Image] preset, the quality and the productivity of a copy job can be defined. You can further optimize the quality of a job by changing the original type under the advanced settings. For more information on selecting: The Image preset for copy jobs on page 238 •...
Make a half size copy Make a half size copy Introduction When you want to scale your original to a 50% copy, you can change a preset on the user panel. Procedure Feed the original face up and centered on the original feeding table. Tap the copy tile.
Make a copy and add a strip Make a copy and add a strip Introduction When you make a copy, you can add a strip to a document. Use [Cut size] to copy an original without a strip and add a strip to the copy. You can add a strip at the top or bottom of a copy.
Make a copy and remove a strip Make a copy and remove a strip Introduction When you have an original with a part you do not want to copy, you can remove a strip from your copy. Use the option on the user panel to copy an original with a strip, and remove the strip from the copy.
Make a copy of a specific area of an original Make a copy of a specific area of an original Introduction You can make a copy of a specific area of an original. Use the option [Remove strip] to copy a specific area.
Make a copy and remove a specific area of an original Make a copy and remove a specific area of an original Introduction You can make a copy and delete a specific area of an original. You can use two settings: [Area to erase: width] and [Area to erase: length] to define the dimensions of the delete area.
Make a copy and scale to another size Make a copy and scale to another size Introduction When you want to scale your copy to another size, you can make changes under the advanced settings. With the custom setting, you can choose any scale percentage you want between the range of 10 - 1000%.
Make a copy of a dark original (Diazo) Make a copy of a dark original (Diazo) Introduction It can be difficult to make a good copy of a Diazo original. Diazo originals have a changing lightness with a 'cloudy' background, which can give an unclear output. The Océ ColorWave 500 has a special setting [Dark original], that follows the lightness and changing background of the original and copies to an even and high quality output.
Make a copy of an original with highlighted colors Make a copy of an original with highlighted colors Introduction When you have an original on which colors are accentuated or highlighted, it can be difficult to make a good copy on which the highlighting is still visible. The Océ ColorWave 500 has a special setting [Color highlighting], that highlights the color accents of the original in black and white or color.
Copy by set Copy by set Introduction You can use the [Create set] option to make multiple scans and copy in one set. Procedure Feed the original face up and centered on the original feeding table. Tap the copy tile. A window with a list of presets opens. In the job pane on the right, tap [Create set].
Basic Scan Jobs - Default Basic Scan Jobs - Default Do a default scan job Introduction When you want to scan an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Extended Scan Jobs Extended Scan Jobs Scan presets on the user panel Introduction The printer uses the default presets for print, copy, and scan jobs, when you do not make different settings. The scan presets are divided into two categories: •...
Advanced settings for scan jobs Advanced settings for scan jobs Introduction When you tap the scan tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. These settings are used for extended copy jobs.
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Advanced settings for scan jobs Setting Settings values Function [Resolution] [100] [The resolution of the scanned image in dpi.] [200] [300] [400] [600] [Color mode] [Color] [Defines whether a color, grayscale or black- [Grayscale] and-white scan is to be made. Some combina- [Black and white] tions of "Color mode"...
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Advanced settings for scan jobs Setting Settings values Function [Original width] [Auto] The width of the original is automatically de- tected by the scanner. [Standard] The width of the original is a standard size. Selection of available standard sizes. NOTE Depends on the media type and size you have configured in Océ...
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Advanced settings for scan jobs Setting Settings values Function [Remove strip] [Top] [Erase a strip from the beginning of the origi- nal.] From 0 to 400 mm, or 0 to 16 inches. [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm, or 0 to 16 inches.
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Advanced settings for scan jobs Preset category: [Quality] Setting Settings values Function [Scan quality] [Automatic] Define the quality of the scan. [Normal] • [Automatic] is the default value that auto- [High] matically selects the best scan quality value for your job. •...
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Advanced settings for scan jobs Setting Settings values Function [Color highlight- [On] Set to [On] ing] [Off] • to make notes made with marker pens more visible. • to emphasize colors, of a CAD drawings with colored information and a solely gray- scale (black) background information.
The original type The original type Introduction When you change the [Original type] setting under [Show all settings] - [Original] on the user panel, you can further optimize the quality of your job. Change the original type for color or grayscale. Use the overview to select the correct type. Original types for color •...
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The original type Original type Definition [Dark original] Used especially for Diazo originals. Originals with a changing 'cloudy' background. [Folded lines/text] Used for monochrome CAD drawings with folds. Lines and wrinkles are suppressed. For folded color CAD drawings use [Colored original]. [Blueprint] Used for classic blueprints, with white information on a blue back- ground.
File type File type Introduction Depending on the color mode and file type you select, the values for the compression mode and organization change. For some file types and some situations, the compression and organization settings cannot be set. The list below helps you to define the correct file type and color mode, and shows you which compression and organization settings are possible.
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File type Color mode: Grayscale [Color mode] [File type] [Organization] [Compression] [JPEG quality] [Grayscale] [TIFF] [Raw] [LZW] Not applicable [Striped] [Packbits] [Tiled] [None] [PDF] Not applicable [Flate] Not applicable [LZW] [None] [JPEG] [Maximum] [High] [Medium] [Low] [PDF/A] Not applicable [Flate] Not applicable [None] [JPEG]...
Make a scan and remove a strip Make a scan and remove a strip Introduction If you have an original with a strip, you can remove the strip from your scanned file. Use the option [Remove strip] on the user panel to scan an original with a strip and remove the strip from the file.
Scan to a USB key Scan to a USB key Introduction When you insert a USB key in the user panel, you can scan to USB. Before you begin Before you scan to USB, make sure the correct settings are enabled. For more information see, Enable or disable USB on page 127.
Scan to an external location Scan to an external location Introduction When you want to scan an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. In the Smart Access you can select the location you want to sent your scan to.
Scan to a Smart Inbox and collect your file in Océ Express WebTools Scan to a Smart Inbox and collect your file in Océ Express WebTools Introduction When you scan a document on the printer, the public Smart Inbox is the default location you scan to.
Save a scanned document on your mobile device Save a scanned document on your mobile device Introduction When you have access to Océ Mobile WebTools you can scan a document on the printer and save it on your mobile device. Before you begin Make sure you have a working connection.
Change the name of a scan job on the user panel Change the name of a scan job on the user panel Introduction You can make settings for a scan-to-file name in Océ Express WebTools under the [Preferences] - [Scan job defaults] tab, but you can also change the name of the job on the user panel. NOTE •...
Pause, resume, or stop an active job Pause, resume, or stop an active job Introduction If you want to pause, resume or stop an active job there are several things you can do. Pause or resume an active print job Step Action 1.[Pause]...
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Pause, resume, or stop an active job Chapter 4 - Use the Printing System...
Update your System Update your System Update the software You can update the system software when requested by service or your local representative. "http:// Install system patches for security when they are available for your product on downloads.oce.com" . You can update via the user panel or via Océ Express WebTools. Update Location System software...
Update the system software on the user panel Update the system software on the user panel Introduction You can update the system software on the user panel with a USB device that includes a new version of the software. Before you begin For an update of the system software, get the packages for the system software update from your local representative.
Update the system software in Océ Express WebTools Update the system software in Océ Express WebTools Introduction You can update the system via Océ Express WebTools. You can find the settings under the [Support] - [Update] tab. The [Update] tab has the following functionalities: •...
Install the system patches in Océ Express WebTools Install the system patches in Océ Express WebTools Introduction You can install system patches (security) in Océ Express WebTools. Before you begin "http://downloads.oce.com" Download the system patches from NOTE • When the system update package is larger than 2 GB and you use Internet Explorer, you must use Internet Explorer version 9 or higher.
Replace the Media Replace the Media The media drawer Component - function table IMPORTANT Only use intact media rolls. Dented media rolls can damage the [Imaging devices]. Component Description / Function [media roll] 1 Media placed on roll holder in first position. [media roll] 2 Media placed on roll holder in second position.
Remove a media roll Remove a media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Do not open the media drawer during the printing process. CAUTION • Watch your fingers when you handle the media roll. •...
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Remove a media roll Roll the media back manually, to remove the media from the metal paper guide. Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station. Chapter 5 - Maintain the Printing System...
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Remove a media roll Pull the handle of the roll holder locking mechanism towards you and remove the roll holder from the core of the media roll. Put the empty roll holder back into the drawer (as shown in the illustrations) Remove the media roll from the roll loading station.
Unpack the media roll Unpack the media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Always write the correct media name inside the core, after you unpack the media roll. This way, you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later,.
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Unpack the media roll If present, remove the other plug and any plastic on the media roll. Chapter 5 - Maintain the Printing System...
Load a media roll Load a media roll Introduction You can load standard and custom media on your printer. Before you begin Before you load a roll on the printer, make sure your media has been configured. • For standard media you can configure and enable a media profile in Océ Express WebTools. Configure the media profiles on page For more information, see 195.
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Load a media roll Align the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism. Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer. Chapter 5 - Maintain the Printing System...
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Load a media roll Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically.
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Load a media roll Close the media drawer. The user panel displays the message that new media is detected. NOTE Do not open the media drawer during loading. Follow the steps in the wizard to define the correct media. Select the media type. The printer detects the correct size automatically. Choose whether you want a short, long, or no strip, and tap [OK].
Media types Media types Introduction Océ machines and media are matched for the best quality and performance. The table below gives an overview of applications and the typically used media types. The local assortment can vary, depending on preferences and availability. Media names can also be different.
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Media types Application Typical media types Photo print Instant-dry photo paper 120-190 g/m² Special applications, cus- For example: tomized CrystalPoint appli- Temporary table linen cations Chapter 5 - Maintain the Printing System...
Media sizes Media sizes Introduction Océ machines and media are matched for the best quality and performance. The table below gives an overview of all the selectable media sizes. When your media sizes is not part of the list, you can create your own custom media sizes. For more information see, Create a custom media size on page 197.
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Media sizes Media Width [mm] Length [mm] CartoB0 1000 1400 ANSI range Media Width [inch] Length [inch] 11 / B ARCH range Media Width [inch] Length [inch] ARCH1 range Media Width [inch] Length [inch] 15inch 21inch E1 (30 inch) 42inch Other Media Width [mm]...
Refill the Toner Refill the Toner Replace the toner cartridge Introduction With the closed off toner cartridges, you can easily refill toner. When to do When a ‘Toner Low’ message appears on the user panel, you need to refill the toner. The message will be displayed until you refill the toner.
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Replace the toner cartridge Place the new toner cartridge. Place the toner cartridge in the correct color position. [1] cyan, [2] yellow, [3] black, [4] magenta. Chapter 5 - Maintain the Printing System...
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Replace the toner cartridge 1 2 3 When the new toner cartridge is placed correctly, a wizard for the maintenance tray appears on Replace the the user panel. Follow the instructions on the wizard. For more information, see maintenance tray on page 303.
Replace the maintenance tray Replace the maintenance tray Introduction Replace the maintenance tray when the user panel displays the message with a request. The Replace the maintenance tray is the packaging of the toner cartridge. For more information, see toner cartridge on page 300.
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Replace the maintenance tray Push the maintenance tray drawer to unlock it. Open the drawer. Remove the old maintenance. Chapter 5 - Maintain the Printing System...
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Replace the maintenance tray Place the new maintenance tray. Push the drawer shut. Chapter 5 - Maintain the Printing System...
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Replace the maintenance tray When the new maintenance tray is placed correctly, tap [OK] in the wizard. The old maintenance tray can be disposed of in regular office waste. Chapter 5 - Maintain the Printing System...
Maintain the Scanner Maintain the Scanner Clean the scanner Introduction Clean the scanner from time to time, to prevent decrease of copy and scan quality. When to do Clean when: • the transparent contact plates are dirty and static • the original support rollers are dirty, and you use transparent originals Procedure Use both hands to push up the left and right scanner open levers to fully open the scanner top cover.
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Clean the scanner • The original support rollers. Rotate the rollers to clean them. • The transparent contact plates. Wipe off any soiled areas. Wipe all the cleaned parts once again using a dry muslin towel. CAUTION Watch out, not to get your fingers caught in the scanner top cover. Press the scanner top cover down gently with both hands, to close it.
Calibrate the scanner Calibrate the scanner Introduction You can calibrate the scanner when you are not satisfied with the copy or scan quality. Use the calibration wizard to calibrate the scanner. Before you begin Clean the scanner before you start the calibration procedure. Dirty parts of the scanner cause Clean the scanner on page copy and scan quality to decrease.
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Calibrate the scanner Chapter 5 - Maintain the Printing System...
Introduction to license management Introduction to license management Introduction For certain applications your printer uses, you need to activate a license. A product license for the Océ ColorWave 500 is always required. You can activate licenses in Océ Express WebTools. The following workflow describes how you can do this.
Check your licenses Check your licenses About the licenses The license section in Océ Express WebTools allows you to manage the licenses that are active on your system. A license is needed to activate certain functions on your printer. License information overview Open the [Support] - [Licenses] tab in Océ...
Save the currently active licenses Save the currently active licenses Introduction You can save all active licenses into one single file. When to do Save the currently active licenses before starting a license activation job or if you want to save the current license situation.
Get a new license file Get a new license file Introduction The Océ applications and optional functions are protected against unauthorized use. You need to activate licenses to enable various options. Procedure Open the [Support] - [Licenses] tab to display the license information page. Note the license information down.
Upload a new license Upload a new license Introduction Under the [Licenses] tab in Océ Express WebTools you can upload new license files. NOTE After the license is uploaded you must restart your system to activate the license file. IMPORTANT It is advised to store the license information of the currently active license files in a back-up file before you activate a new license file.
An overview of Océ Account Center An overview of Océ Account Center Introduction Use Océ Account Center to manage the account information of print jobs, copy jobs and scan jobs for your Océ devices. NOTE "http:// For this application a separate user guide and a Readme are available. Visit downloads.oce.com"...
Océ Account Console ® ® Océ Account Console Introduction to Océ Account Console Definition Océ Account Console is installed on the administrator's workstation. Purpose Océ Account Console has the following functionalities: • Manage, preview, and publish the account information dialog. •...
Summary of Océ Account Console Summary of Océ Account Console Main parts of Océ Account Console An administrator uses Océ Account Console to perform a number of maintenance and configuration tasks. The main functional areas of Océ Account Console are described in the table below. Main parts of Océ...
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Summary of Océ Account Console Part Description The [Export filters] tab [Overview] section. • [Create...]. Use this option to define a new filter. • [Delete]. Remove the export filter. • [Edit...]. Change the filter definition. • [Copy...]. Make a duplicate of the filter settings to create another ex- port filter.
Enable account management in Océ Express WebTools Enable account management in Océ Express WebTools Introduction To enable account management you can define the values in Océ Express WebTools Definition The account information requirements are defined and managed by the administrator. How to define the 'Logging and accounting' settings Open the [Preferences] - [System defaults] tab, and under [Job management] enable the [Force entry of accounting data for print jobs] or [Force entry of accounting data for copy and scan jobs].
Accounting workflow Accounting workflow Introduction After the administrator configures the settings, accounting can be integrated in the workflow. Procedure Define an accounting dialog and publish it. Add the Océ ColorWave 500 to the devices in Océ Account Console and configure the tasks. NOTE Configure the task 'Retrieve log data' to run every day at a time that the printer is switched on.
How to solve problems with jobs How to solve problems with jobs Procedure When there is a problem with a job, the color of the green job queue bar in Océ Express WebTools turns red. The system monitor section of Océ Express WebTools displays the message: [User intervention required].
Clean the print surface Clean the print surface Introduction It is necessary to clean the print surface regularly. When to do When a media jam occurs or when there is pollution on your printed output, it can help to clean the print surface.
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Clean the print surface Check whether there are toner drops on the print surface. Remove the toner with the clean card. Remove the pollution from the print surface by moving the card into the direction of the toner cartridges. When the holes in the print surface are not open, use the pins on the clean card to open the holes.
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Clean the print surface Place the clean card back in the card holder. Close the [transparent top cover] and place the Top Delivery Tray back in its original position. Chapter 8 - Solve Problems...
Clear an original jam in the scanner Clear an original jam in the scanner Introduction When an original jam occurs in the scanner, the message [Scanner original jam] appears on the user panel. You must remove the original from the scanner. Follow the steps in the wizard on the user panel to clear the jam.
Disconnect the network cable and the mains supply cable Disconnect the network cable and the mains supply cable Procedure IMPORTANT Make sure the main power switch (A) is in 'off' position. Disconnect the network cable from the network connection at the right back of the printer (D). Disconnect the mains supply cable from the wall socket.
Event messages Event messages Introduction Feedback on errors related to print jobs is displayed in the event list. You can open the event list when you click [View events] in the upper right hand corner of the Jobs tab in Océ Express WebTools. Event message Troubleshoot [Partially printed job aborted due to...
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Event messages Event message Troubleshoot [PS/PDF resource or language prob- The Postscript or PDF file is complex or corrupt. lem; one or more pages not correctly • Try to print it from an application using the Océ Wide printed] ® ®...
Settings in case of errors Event message Troubleshoot [The scan job cannot be delivered to • Check the credentials, the username and password, of the external location. The job has the external location. been deleted.] • Use the check feature in the external location configu- ration window.
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Settings in case of errors Setting Value Description [Save received job da- [Yes] When enabled, the system stores the job data of all re- ta for Service] ceived jobs. You can download the data under [Support] - [Maintenance], click on [Download the job data]. Service can access the job data when you encounter problems or for maintenance.
Print a demo print Print a demo print Introduction You can print a demo print to check whether the printer is working correctly. Procedure Tap the system menu thumbnail on the user panel. A window opens. In the list in the bottom right corner of the display, select [Test prints]. A wizard opens. Select the preferred demo print.
Print a test print Print a test print Introduction Print the customer analysis tool test print at the request of the helpdesk. The print provides information that can help to solve quality problems. Procedure Tap the system menu thumbnail on the user panel. A window opens. In the list in the bottom right corner of the display, select [Test prints].
Counter history Counter history Introduction Navigate to the [Support] - [Counter history] tab to get an overview of the consumables used per printed job. The table below gives an overview of the various functionalities you can access in the counter history to sort, group, save, or print the information you need.
Audit log Audit log Definition As a System Administrator, you can download a comma-separated values (CSV) file containing the audit of all security-related events in the system. [Download audit events] and [Clear audit events] Log in as a System Administrator and select the [Audit log] in the [Security] tab. Click on the [Download audit events] button to download a comma-separated values (CSV) file containing the audit events.
Remote Service: configure the proxy Remote Service: configure the proxy Introduction Océ Express WebTools offers remote services from the printer to the service organization, or from the service organization to the printer. You can edit these settings under the [Support] - [Remote Service] tab. Remote Service has the following options: •...
Remote Service: check the connection Remote Service: check the connection After you configured the proxy, it is possible to test the connection between the printer and the service organization. Procedure Open the [Support] - [Remote Service] tab, and click on [Check connection]. A message displays the answer, within 30 seconds.
Remote Service: allow remote assistance Remote Service: allow remote assistance When you have made all settings required and you want to allow the service organization to remotely access the printer, you can enable remote assistance. Procedure Open the [Support] - [Remote Service] tab, and click on [Allow remote assistance]. A message informs the user whether a connection is made.
'Safety Guide' . Support For support information please contact your Canon local representative. Find your local contact for support from: "http://www.canon.com/support/" Chapter 10 - Contact...
Reader's comment sheet Reader's comment sheet Questions Have you found this manual to be accurate? O Yes O No Were you able to operate the product, after reading this manual? O Yes O No Does this manual provide sufficient background information? O Yes O No Is the format of this manual convenient in size, readability and arrangement (page layout, chapter...
Reader's comment sheet Name: Occupation: Company: Phone: Address: City: Country: Please return this sheet to: Océ-Technologies B.V. For the attention of ITC User Documentation. P.O. Box 101, 5900 MA Venlo The Netherlands Send your comments by E-mail to: itc-userdoc@oce.com For the addresses of local Océ organisations see: http://www.oce.com Chapter 10 - Contact...
Index Index Set..............Absolute colorimetric...........179 Access control Enable............. 107, Background compensation........267 Account management Basic settings............Océ Express WebTools........322 Action after media request time-out configure............144 Calibrate the scanner........... Active job............44, Carrier sheet............209 Add a strip.............253 Cartridge..............300 Add leading strip Certificates............Sheet settings...........81 Change scan file...
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Index Compression............263 Concept Dark original............258 default settings..........71 Default copy job Job queue............procedure..........57, Smart Inboxes..........Default copy preset..........Configuration tab Default destination for scan jobs Océ Express WebTools........64 description............Configure Default destination for scan media request time-out......... General scan job settings........ network settings..........100 Default job...
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Index Direct print............File name for scan to Smart Inbox Disconnect General scan job settings........ Mains supply cable and network cable..File organization........... Documentation File type..............Available documentation........ Finisher type............Océ Express WebTools........14 Finishing Océ PostScript® 3 Driver.........14 finisher type............153 Océ...
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Index Image..............243 Leading strip............Increase productivity..........208 Legend Input profile / standardization Automatic detection........155 Definition............Licenses Internet Explorer activation............Security settings..........66 Get a new license file........315 Introduction List..............Océ Account Console........319 Save..............314 IPSec..............Upload.............316 Enable............. Lighter/Darker............Live scan view............45 Load a media roll..........292 Load Job management........
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Index Media size............. 231, Scan job defaults..........85 Create.............. Security tab............65 Media sizes............198, Support tab............65 Media source..........231, System tab............65 Sheet settings...........81 User roles and authorizations....... Media tab View and check the settings......77 Océ Express WebTools........64 Océ Finishing Assistant........155 Media type............ 231, Océ...
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Index Océ Wide format Printer Driver for Microsoft Windows..........215, Paper..............296 Print job defaults........81, 82, Passwords Océ Express WebTools........81 Change password in Océ Express WebTools..Print job Océ PostScript® 3 Driver.......217 Pause Print job presets............119 active job............279 Print job settings...........231 PDF..............165, Print jobs...
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Index remote assistance.......... scan to external location....... Remove a specific area scan to Smart Inbox and collect your file..description............Scan jobs Remove media roll..........and the cloud............61 Remove strip.........240, 255, Scan presets............262 Rendering intent Scan quality........249, 267, 269, Absolute colorimetric........
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Index Smart Inbox Create..............Take-up module..........36, Print jobs............95 Templates Scan jobs............Create.............. Smart Inbox copy........... Delete.............. Smart Inbox for print jobs Export templates..........Create..............Fold..............147 Smart Inbox for scan jobs Import templates..........151 Create..............Restore factory defaults.........152 Smart Inbox print........... Test print .............. Smart Inbox scan............55 The cloud...
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Index User panel............28, components............32 User panel display..........32 User roles Océ Express WebTools........102 User session Time-out............141 Vertical shift Layout settings..........View the settings Océ Express WebTools........77 Wake-up button............WebDAV external location..........126 scan to.............275 troubleshoot configuration......working with the cloud........Wheel...............30 Wi-Fi...............201 Working hours Configure............