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E02400/ E02401/ E02402/ E02403/ Path Mismatch Error; E02405/ E02406/ E02407/ Borderless Printing Error; E02500/ E02501/ E02502/ E02503/ E02504/ E02505/ Ink Empty Error; E02506/ E02507/ E02508/ E02509/ E0250a/ E0250b/ Ink Tank Uninstalled Error (during Ink Tank Replacement) - Canon W6400 Series Service Manual

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6.1.4.5 E02400/ E02401/ E02402/ E02403/ Path mismatch error

<Cause>
This is displayed when the loaded media is a cut sheet when the received data is designated for roll media.
This is displayed when the roll media is not loaded when the received data is designated for roll media.
This is displayed when the cut sheet is not loaded when the received data is designated for cut sheet.
This is displayed if the loaded media is roll media when the received data is designated for cut sheet.
This is displayed when printing the adjustment pattern if the loaded media is smaller than the prescribed size of the adjustment pattern.
<Probable problem locations>
Media, engine controller, system controller
<Remedy>
1. Media check
Check the media loading status, and reload the media if the media are different from the transmit data, the media are not loaded, or the loaded media are
outside of the prescribed size.
2. Replace the engine controller.
3. Replace the system controller.

6.1.4.6 E02405/ E02406/ E02407/ Borderless printing error

<Cause>
Current media loading position is unsuitable for Borderless Printing.
Data not compatible with borderless printing was received.
Media with width not allowed for borderless printing is set.
<Probable problem locations>
Printer operating procedure error.
<Remedy>
1. Check correct operating procedure and retry print operation.

6.1.4.7 E02500/ E02501/ E02502/ E02503/ E02504/ E02505/ Ink empty error

<Cause>
This is displayed when no ink is detected in the ink tank.
<Probable problem locations>
Ink tank, engine controller, system controller
<Remedy>
1. Replace the ink tank.
2. Replace the engine controller.
3. Replace the system controller.

6.1.4.8 E02506/ E02507/ E02508/ E02509/ E0250A/ E0250B/ Ink tank uninstalled error (during ink tank replacement)

<Cause>
This is displayed when the sensor detects that the right cover is closed with an ink tank removed during ink tank replacement.
<Probable problem locations>
Operating procedure, ink tank, right cover sensor, ink tank unit, engine controller, system controller
<Remedy>
1. Operation check
Install the ink tank.
2. Visual check
Remove any foreign objects adhering to the ink tank contacts and right cover
sensor.
3. Replace the ink tank.
4. Right cover sensor
Check operation using SERVICE MODE>I/O DISPLAY, and replace if anything
does not function normally.
5. Cable connection check
Replace the cable between the right cover sensor and engine controller if the
connection is not functioning normally.
6. Replace the ink tank unit.
7. Cable connection check
Replace the cable between the ink tank unit and engine controller if the connection
is not functioning normally.
8. Replace the engine controller.
9. Replace the system controller.

6.1.4.9 E02520/ Ink level unknown error

<Cause>
Even one of the colors that should be set to Stop Ink Check in the System Setup in the Main Menu may have been changed to "Yes."
(When this option is set, the ink level of the corresponding color becomes "?".)
Chapter 6
0008-6509
0008-6510
0008-6511
0008-6512
0008-6513
6-7

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