H.C Duke & Son Electro-Freeze Genesis Series Operator’s Manual With Illustrated Parts List page 92

ELECTRO FREEZE Soft Serve Model GEN-2080
18 VQM Error Codes
Error Code Description/Action
Clock Error CLOCK ERROR
Action: All timer
functions use default
data/time
Power Fail Displays Power Fail if
main power to system
has failed
Action: if unit is in
Freeze or Night mode,
unit will restore in Night
Mode.
If unit is in Clean or Off
Mode, unit will restore in
Off Mode.
Spigot Displays Spigot if the
Left or Right Side Spigot
switch is engaged for
more than 5 minutes.
Action: Affected side
compressor and beater
motor are off, until
condition is reset
C Spigot Displays C Spigot if the
Center spigot switch is
engaged for more than
5 minutes
Action: Affected side
compressor and beater
motor are off, until
condition is reset
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Probable Cause
Contact Electro Freeze
Technical Support Line if
this Problem exists
1. Main Incoming power
to unit was disrupted
1. Spigot Push rod not
installed
2. Spigot switch has
failed in the closed
position
3. Spigot Switch is out
of adjustment
4. Plunger is sticking
open
1. Spigot Push rod not
installed
2. Spigot switch has
failed in the closed
position
3. Spigot Switch is out
of adjustment
4. Plunger is sticking
open
Remedy
Contact Electro Freeze Technical
Support Line if this Problem exists
1. Check all main power connections,
Transformer switch to 208 Volt for
220Volt and below and 230 Volt for
220 Volt and above.
1. Install Spigot Push Rod and start
system to see if error is eliminated.
2. Replace defective spigot switch
and ensure new switch is adjusted
properly.
3. Re-adjust Spigot switch to operate
properly with Push Rod.
4. Check for proper lubrication,
o-ring wear, switch tower spring worn
causing plunger to not close, etc.
1. Install Spigot Push Rod and start
system to see if error is eliminated.
2. Replace defective spigot switch
and ensure new switch is adjusted
properly.
3. Re-adjust Spigot switch to operate
properly with Push Rod.
4. Check for proper lubrication,
o-ring wear, switch tower spring worn
causing plunger to not close, etc.
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