H.C Duke & Son Electro Freeze GENESIS Series Operator’s Manual With Illustrated Parts List
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H.C Duke & Son Electro Freeze GENESIS Series Operator’s Manual With Illustrated Parts List

Soft serve freezer
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OPERATOR'S MANUAL
with Illustrated Parts List
Soft Serve Freezer
Model GEN-5099
185242— 11/16
H.C. Duke & Son, LLC.
P/N 185242 November 2016
Printed In U.S.A.

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Summary of Contents for H.C Duke & Son Electro Freeze GENESIS Series

  • Page 1 OPERATOR’S MANUAL with Illustrated Parts List Soft Serve Freezer Model GEN-5099 185242— 11/16 H.C. Duke & Son, LLC. P/N 185242 November 2016 Printed In U.S.A.
  • Page 3 Operator’s Manual Electro Freeze Soft Serve Freezer Model GEN-5099 All contents © Copyright 2016 H.C. Duke & Son, LLC., 2116 Eighth Avenue, East Moline, Illinois 61244 185242...

  • Page 4: Understand Signal Words

    ELECTRO FREEZE Soft Serve Model GEN-5099 SAFETY FIRST! Follow these four steps to safety ..1. Recognize Safety Information ..Look for this safety alert symbol throughout this manual. When you see this symbol on your freezer or in this manual, be alert to the potential for personal injury. Follow recommended precautions and safe operating practices.

  • Page 5: Operate Safely

    ELECTRO FREEZE Soft Serve Model GEN-5099 SAFETY FIRST! 4. Definitions ..Trained person (or Operator): A person who has been trained in the basic operation of the freezer. This person is knowledgeable in the operation of machine startup, stopping, filling, and basic cleaning, disassembly, washing, and sanitation of the freezer. Freezer Technician: A person who has been trained by a factory representative, or an experienced and qualified service person, to perform more complicated operations such as freezer installation, maintenance repairs, component replacement , is aware of...

  • Page 6: Safety Decal Locations

    ELECTRO FREEZE Soft Serve Model GEN-5099 Safety Decal Locations Do not attempt to operate the freezer You may contact your local authorized until all safety precautions and operating Electro Freeze Distributor, as follows: instructions in this manual are read and Name: understood.
  • Page 7 ELECTRO FREEZE Soft Serve Model GEN-5099 Safety Decal Locations HC165126 HC165025 INSIDE CABINET Do not operate Pressurized system. with cover Depressurize unit removed! before dismantling mix transfer system. 165048 HC165048 HC165246 185242...

  • Page 8: Table Of Contents

    ELECTRO FREEZE Soft Serve Model GEN-5099 Table of Contents 1. Recognize Safety Information .......iv 2. Understand Signal Words ......iv 3. Follow Safety Instructions ......v 4. Operate Safely ..........v Safety Decal Locations ........vi Safety Decal Locations ........vii 1 Introduction ............1 2 Note to Installer ..........1 2.1 Uncrating and Inspection ........2 2.2 Installation ............3 2.3 Electrical Requirements...
  • Page 9 ELECTRO FREEZE Soft Serve Model GEN-5099 8.2 Priming ...............33 10 Closing Procedures .........34 10.1 Draining Product ..........34 11 Soft Serve Information ........36 11.1 Overrun ............34 11.2 Overrun Adjustment ..........35 11.3 Rerun ..............35 12 Routine Maintenance ........38 13 Troubleshooting Tables ........44 Replacement Parts Table of Contents ..........iii Figure 1 Head Assembly........1...

  • Page 11: Introduction

    ELECTRO FREEZE Soft Serve Model GEN-5099 Introduction The GEN-5099 Freezer is designed to Make sure all personnel responsible for produce soft serve ice cream, ice milk, equipment operation completely read and yogurt, and similar frozen dairy products, understand this manual before operating with a product serving temperature the freezer.

  • Page 12: Uncrating And Inspection

    ELECTRO FREEZE Soft Serve Model GEN-5099 Uncrating and Inspection CAUTION note the damage on the carrier’s freight Be sure to properly bill and notify the carrier’s local agent support the machine immediately. when removing bolts and installing legs or casters. 1.

  • Page 13: Installation

    ELECTRO FREEZE Soft Serve Model GEN-5099 Installation CAUTION The connections are found on the bottom All materials and under the compressor mounting area connections must and are clearly tagged - “Water Inlet” and conform to local “Water Waste”. A manual shut-off valve requirements and be should be installed in the water inlet in compliance with the...

  • Page 14: Electrical Connections

    ELECTRO FREEZE Soft Serve Model GEN-5099 Electrical Connections CAUTION To prevent accidental WARNING electrical shock, a positive earth ground is required. Warning: When installing the machine, insert an all pole disconnect, adequately sized according to freezer nameplate 1. Double freezers with two marking with electrical contact spacing of compressors require one power supply for 3mm minimum.

  • Page 15: Specifications

    ELECTRO FREEZE Soft Serve Model GEN-5099 Specifications Particulars Always check and verify voltage and amperage on the data plate located on the back panel of each freezer. GEN-5400 Width (in/cm) ............26/66 Height (in/cm) (Water cooled) ....... 67.5/171 Height (in/cm)(Air cooled) ........ 68/173 Depth (in/cm) ..........

  • Page 16: Data Plate

    ELECTRO FREEZE Soft Serve Model GEN-5099 Data Plate The data plate provides important information that the operator should record and have available for parts ordering, warranty and service requests. Figure 3-1 Reference Information Model Number: ________________ Serial Number: ________________ Fill in this information as soon as you Electrical Spec: Voltage _________ receive the Electro Freeze GEN-5400 Soft Serve Freezer.

  • Page 17: Dimensions

    ELECTRO FREEZE Soft Serve Model GEN-5099 Dimensions * NOTE: Electrical service box is located behind left side panel. Figure 3-2 Dimensions 3.6 WEEE (Waste Electrical and Electronic Equipment) In conformity with EU 2002/96/EC, this freezer, at the end of life cycle, is not to be discarded with normal urban waste.

  • Page 18: Part Names And Functions

    ELECTRO FREEZE Soft Serve Model GEN-5099 Part Names and Functions 185242...
  • Page 19 ELECTRO FREEZE Soft Serve Model GEN-5099 Part Names and Functions (continued) The following descriptions apply to figure 4-1. The number preceding the part name corresponds to the number in the figure. PLUNGER - CENTER: Seals the HEAD - DISPENSE: Encloses the product opening in the dispense freezing cylinder and provides an head when closed.
  • Page 20 ELECTRO FREEZE Soft Serve Model GEN-5099 Part Names and Functions (continued) Figure 4-2 Beater Shaft Assembly 185242...
  • Page 21 ELECTRO FREEZE Soft Serve Model GEN-5099 Part Names and Functions (continued) The following descriptions apply to figure 4-2. The number preceding the part name corresponds to the number in the figure. SHAFT - BEATER: Rotates in the WASHER - SHAFT SEAL: Holds freezing cylinder, blending air and the shaft seal o-ring.
  • Page 22 ELECTRO FREEZE Soft Serve Model GEN-5099 Part Names and Functions (continued) CLAMP-SOFT HOSE O-RING AIR METER PORT-AIR/MIX INLET TUBE-AIR CLIP-TUBE RETAINER RETAINER-AIR TUBE CLAMP-SOFT HOSE HOSE-MIX BRAIDED CLAMP-SOFT HOSE SUPPORT-ROLLER BEARING HOSE-TRANSFER RED LINE ROLLER-ASSY COMPLETE ARM-SWING CLAMP SHOE-ROLLER SHOE-SPRING 18 KNOB-HAND COVER-MTS TUBE-ASSY...
  • Page 23 ELECTRO FREEZE Soft Serve Model GEN-5099 Part Names and Functions (continued) The following descriptions apply to figure 4-3. The number preceding the part name corresponds to the number in the figure. SUPPORT - ROLLER BEARING: 14.) DUCKBILL: A rubber check valve Holds roller assembly in place.

  • Page 24: Operator Controls

    ELECTRO FREEZE Soft Serve Model GEN-5099 Operator Controls 6 7 8 LEFT RIGHT Figure 5-1 CAUTION The following paragraphs describe the operator controls. Refer to Fig. 5-1 for Test operation of the head numbered items in description. Note switch prior to placing the left side controls operates the left the freezer in service.
  • Page 25 ELECTRO FREEZE Soft Serve Model GEN-5099 Operator Controls (continued) 5. Left or Right side Control Indicator Left indicates controls for left side cylinder and hopper. “Right” Indicates controls for right side of freezer cylinder and hopper. 6. Mode of Operation Indicator There are three primary modes of operation: a.

  • Page 26: Operator Display Menus

    ELECTRO FREEZE Soft Serve Model GEN-5099 Operator Controls (continued) 12 Power Switch See Figure 5-3 In the “ON” position, power is supplied to the beater motors. Use this position to operate the freezer. Select the ”OFF” position for disassembly and cleaning. See Operators Display Menu for use of this switch in recording cleaning cycles.
  • Page 27 ELECTRO FREEZE Soft Serve Model GEN-5099 Operator Display Menus Below is a list of the menu categories that are displayed upon entering the Operator’s menu. Operator’s Menu Options • Basic Settings • Actual Temps • Event Log • Error Log •...
  • Page 28 ELECTRO FREEZE Soft Serve Model GEN-5099 Operator Display Menus (continued) Spigot Left & Right Barrel Statistics Cont. Center Spigot Spigot Hours Left & Right Barrel C Spigot Hours Comp. Starts Left & Right Barrel Comp. Hours Left & Right Barrel Beater Starts Left &...
  • Page 29 ELECTRO FREEZE Soft Serve Model GEN-5099 Operator Display Menus (continued) Cabinet Temperature Map for user adjustment. User will only see 1 through 9 but the table below shows the differences with each number change. 6 is default setting LEFT CABINET RIGHT Press to start Left Clean Mode Press to start Right Clean Mode...

  • Page 30: Disassembly And Cleaning

    ELECTRO FREEZE Soft Serve Model GEN-5099 Disassembly and Cleaning Safety Information Following these steps will assure that the system is depressurized. This freezer uses pressure to assure consistent product quality. It is important It is important that the freezer for your safety that the freezer is be disassembled, washed, depressurized slowly and completely lubricated and sanitized before...

  • Page 31: Cleaning Accessories

    ELECTRO FREEZE Soft Serve Model GEN-5099 7.1 Cleaning Accessories The following accessories shipped with the freezer are necessary for cleaning, sanitizing, and disassembly/assembly: HC158004 BRUSH: 4 inch diameter HC169374 TOOL - O-RING REMOVAL: Aids in removing with 36 inch handle used to clean the shake cylinder.

  • Page 32: Disassembly Instructions

    ELECTRO FREEZE Soft Serve Model GEN-5099 7.2 Disassembly Instructions Figure 7-2 Head Assembly Follow these directions for each cylinder: CAUTION 1. If there is product in the freezer, To avoid electrical shock or refer to Section 10, Closing Procedures, contact with moving parts, 10.2 Draining Product.
  • Page 33 ELECTRO FREEZE Soft Serve Model GEN-5099 7.2 Disassembly Instructions (continued) 7. Remove the handle pin (9), handle (10&12), plunger (4&8) and nozzle (13) from the dispense head. 8. Remove O-rings (3) from the dispense head and O-rings (2) from the plungers (4&8).

  • Page 34: Cleaning Instructions

    ELECTRO FREEZE Soft Serve Model GEN-5099 Cleaning Instructions CAUTION CAUTION Electrical shock hazard. To prevent bacteria growth, Do not splash water on remove all O-rings when switches or allow water cleaning. Failure to do so to flow onto electrical could create a health haz- components inside the ard.
  • Page 35 ELECTRO FREEZE Soft Serve Model GEN-5099 7.3 Cleaning Instructions (continued) e. The beater shafts and the scraper blade pin holes as shown in figure 7-8. Important:  Do not leave parts in sanitizer for more than 15 minutes. 3. After all parts are washed, rinse Figure 7-8 Clean beater shaft pin and then place them in the sanitizing...

  • Page 36: Cleaning And Lubricating - Mts Assembly

    ELECTRO FREEZE Soft Serve Model GEN-5099 7.3.1 Cleaning and Lubricating - MTS Assembly NOTE: Clean the shoe weekly or when Important:  necessary. Do not interchange the shoe Do not let shoe sit in sanitizing with any other MTS shoes. solution or water.

  • Page 37: Assembly

    ELECTRO FREEZE Soft Serve Model GEN-5099 Assembly DO NOT Correct assembly of the freezer is LUBRICATE essential to prevent leakage of the CUP SEAL product and damage to the freezer. To assemble the freezer you will need an CUP SEAL approved lubricant (such as Petrol-Gel).
  • Page 38 ELECTRO FREEZE Soft Serve Model GEN-5099 Assembly (continued) Figure 8-4 Head Assembly 5. (Refer to figure 8-4.) Install and then lubricate the O-rings (2) on the Important:  plungers (4&8) and insert plunger halfway Excessive force will damage the head. into dispensing head (1).
  • Page 39 ELECTRO FREEZE Soft Serve Model GEN-5099 Assembly (continued) Figure 8-6 Attaching Braided Hose Figure 8-5 MTS Hose Assembly transfer hose and connect to the barbed Important:  end of the braided hose. Tighten the Always inspect the transfer hose clamp. Finger tighten only! The thumb during assembly for wear.
  • Page 40 ELECTRO FREEZE Soft Serve Model GEN-5099 Assembly (continued) Figure 8-6 MTS place until it bottoms out and will not turn MTS hose assembly by first placing the any further. clamp next to the braided hose, above the roller bearing support on the right side 21.
  • Page 41 ELECTRO FREEZE Soft Serve Model GEN-5099 Assembly (continued) CLAMP-SOFT HOSE O-RING AIR METER PORT-AIR/MIX INLET TUBE-AIR CLIP-TUBE RETAINER RETAINER-AIR TUBE CLAMP-SOFT HOSE HOSE-MIX BRAIDED CLAMP-SOFT HOSE SUPPORT-ROLLER BEARING HOSE-TRANSFER RED LINE ROLLER-ASSY COMPLETE ARM-SWING CLAMP SHOE-ROLLER SHOE-SPRING 18 KNOB-HAND COVER-MTS TUBE-ASSY PICKUP DUCKBILL-INLET...

  • Page 42: Start-Up Instructions

    ELECTRO FREEZE Soft Serve Model GEN-5099 Start-up Instructions Sanitizing mix probes with sanitizer liquid and CAUTION the appropriate brush provided. Mix Transfer System will 4. Place the mix tank in the refrigerated be pressurized during cabinet. Fill with sanitizing solution. operation.

  • Page 43: Priming

    ELECTRO FREEZE Soft Serve Model GEN-5099 9.1 Sanitizing (continued) 15. Remove the mix tanks and empty any NOTE: Some sanitizer will remain in remaining sanitizer. hoses and cylinder. 13. Press L2 & R2 keys to turn the MTS pumps “OFF”. 14.

  • Page 44: Closing Procedures

    ELECTRO FREEZE Soft Serve Model GEN-5099 10 Closing Procedures 10.1 Draining Product At the end of each day of operation, the freezer must be rinsed, sanitized, and disassembled. The parts also must be washed, rinsed, sanitized, and prepared for reassembly. To remove frozen product from the 6.
  • Page 45 ELECTRO FREEZE Soft Serve Model GEN-5099 10.1 Draining Product (continued) the MTS pumps “ON” and allow the dispense the cold water. Follow with a pumps to force all remaining sanitizer container of warm water and repeat from the cylinders. When sanitizer until the dispensed water is clear.

  • Page 46: Soft Serve Information

    ELECTRO FREEZE Soft Serve Model GEN-5099 Soft Serve Information 11.1 Overrun As mix is frozen in the freezing cylinder, product, being sure to leave no voids or air is incorporated into the mix to increase air spaces in the container. its volume, as well as enhance the taste d.

  • Page 47: Overrun Adjustment

    ELECTRO FREEZE Soft Serve Model GEN-5099 11.2 Overrun Adjustment NOTE: Each person who operates the The mix will be a factor in determining freezer should know what overrun is the amount of overrun you will be able to and how to calculate it. achieve.

  • Page 48: Routine Maintenance

    ELECTRO FREEZE Soft Serve Model GEN-5099 12 Routine Maintenance Electro Freeze recommends the following schedule to help maintain your soft serve freezer in like-new operating condition. AS NEEDED Take the time to learn and perform these routine procedures and receive in return many years of valuable service from your CAUTION freezer.
  • Page 49 ELECTRO FREEZE Soft Serve Model GEN-5099 Routine Maintenance (continued) AS NEEDED WEEKLY (continued) 1. Carefully inspect all parts CAUTION for wear, including seals, O-rings, Make sure the freezer mix transfer tubes, and blades. is depressurized before proceeding. 2. Replace as required. a.
  • Page 50 ELECTRO FREEZE Soft Serve Model GEN-5099 Routine Maintenance (continued) MONTHLY Testing the Head Switch NOTE: The head switch feature is designed Do this test for each freezing to prevent the beater shaft from being cylinder. accidentally activated. The beater motors should not operate with the 3.
  • Page 51 ELECTRO FREEZE Soft Serve Model GEN-5099 12 Routine Maintenance (continued) MONTHLY ( continued) C. MTS Cover Switch “OFF” mix switch and discontinue use until repairs can be made. The MTS cover switch feature is designed to prevent the MTS gear motor from being 5.
  • Page 52 ELECTRO FREEZE Soft Serve Model GEN-5099 Routine Maintenance (continued) 1500 HOURS OF ANNUALLY OPERATION OR 6 MONTHS CAUTION To avoid electrical shock or 1. Contact your Electro Freeze contact with moving parts, distributor for the initial oil change of the make sure all switches are gear reducer.
  • Page 53 ELECTRO FREEZE Soft Serve Model GEN-5099 Routine Maintenance (continued) Winter Storage To protect the unit during seasonal shutdown, it is important to store the soft serve freezer properly. Please use the following procedures: 1. Disconnect all power to the freezer. 2.

  • Page 54: Troubleshooting Tables

    ELECTRO FREEZE Soft Serve Model GEN-5099 13 Troubleshooting Tables SAFETY THIS SAFETY ALERT SYMBOL IDENTIFIES IMPORTANT PERSONAL SAFETY MESSAGES IN THIS MANUAL. WHEN YOU SEE THIS SYMBOL, BE ALERT TO THE POSSIBILITY OF PERSONAL INJURY. DO NOT ATTEMPT TO CONTINUE UNTIL THE SAFETY PRECAUTIONS ARE THOROUGHLY UNDERSTOOD.
  • Page 55 ELECTRO FREEZE Soft Serve Model GEN-5099 13 Troubleshooting Tables (continued) PROBLEM PROBABLE CAUSE REMEDY 1. Freezer unplugged. 1. Plug in freezer. Make sure your freezer is connected to a separate circuit independent from any other electrical equipment. Have Fuse or breaker blown at main technician check fuse or breaker disconnect.
  • Page 56 ELECTRO FREEZE Soft Serve Model GEN-5099 13 Troubleshooting Tables (continued) PROBLEM PROBABLE CAUSE REMEDY 1. MTS pressure too low. 1. See MTS Troubleshooting Charts. Check product temperature. Should 2. Product too cold. be 18°F (-7.8°C). See Dispensed Product Product Too Hard. dispenses slowly out of Check air meter.
  • Page 57 ELECTRO FREEZE Soft Serve Model GEN-5099 13 Troubleshooting Tables (continued) PROBLEM PROBABLE CAUSE REMEDY Have condenser cleaned by your Dirty or blocked condenser, restricted air local service company; lower ambient flow – high ambient temperature. temperature. Thermostat cut-in point out of adjustment Contact your Electro Freeze Poor or slow or malfunctioning.
  • Page 58 ELECTRO FREEZE Soft Serve Model GEN-5099 13 Troubleshooting Tables (continued) PROBLEM PROBABLE CAUSE REMEDY Spigot switch(es) defective or out of Contact your Electro Freeze Compressor and adjustment. Distributor for service. beater motor do not operate when Contact your Electro Freeze 2.
  • Page 59 ELECTRO FREEZE Soft Serve Model GEN-5099 13.1 MTS Troubleshooting Tables PROBLEM PROBABLE CAUSE REMEDY Remove cover, clean inside MTS Mix leaks out of around rollers with spray bottle 1. Transfer hose worn or split. MTS. provided. Install new hose. Do not twist hose.
  • Page 60 ELECTRO FREEZE Soft Serve Model GEN-5099 13.1 MTS Troubleshooting Tables PROBLEM PROBABLE CAUSE REMEDY 1. Air meter plugged. 1. Clean or replace air meter. No air (overrun). 2. Air tube pinched. 2. Replace tube. 1. Air meter too large. 1. Install smaller air meter. Too much air, 2.
  • Page 61 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes Error Code Description/Action Probable Cause Remedy Main Comm The Main P.C. Board 1. Faulty Wire 1. Check Communication cable has stopped receiving Connection between Main P.C. board and U.I. messages from the User board.
  • Page 62 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy CYL Rfg. This error occurs when 1. Dirty Condenser 1. Clean Condenser barrel system run time exceeds 90 minutes. 2. Shortage of 2. Locate Source of refrigerant leak Barrel switches to night Refrigerant and repair.
  • Page 63 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy CYL Rfg. This error occurs when 10. Condenser Fan 10. Replace Condenser fan motor barrel system run time Motor Failure (Air exceeds 90 minutes. Cooled Only) Barrel switches to night mode and locks out.
  • Page 64 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Cabinet Rfg Occurs when cabinet 6.Faulty Thermistor 6. Remove thermistor, check in ice (cont.) system run time water and compare to thermistor curve exceeds 90 minutes chart.
  • Page 65 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Cabinet Temp. Occurs when cabinet 1. Faulty wire 1. Locate faulty connection (Wire thermistor is above or connection rubbed through, cut) and repair as below temp.
  • Page 66 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Motor OVLD Occurs when motor 5. Motor Failure 5. Check motor starting components, (cont.) current is 0, and motor check motor for shorts to ground, is given an on signal check for proper winding resistance.
  • Page 67 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Comp. High Occurs when the High 1. Dirty Condenser Air 1. Blow out and clean Air cooled pressure control is Cooled condenser re-start system and check activated.
  • Page 68 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Clock Error CLOCK ERROR Contact Electro Freeze Contact Electro Freeze Technical Technical Support Line if Support Line if this Problem exists this Problem exists Action: All timer functions use default data/time...
  • Page 69 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Low Left Side Displays Low Left Side 1. Main power to left 1. Check to see if main circuit breaker if the Power good relay side is off is tripped or unit’s main power cord is (This error only...
  • Page 70 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Pump Low Displays Pump Low psi 4. Pump control relay 4. Test to see if coil voltage is present if the pump pressure is not closing preventing at pump control relay, If it is present (cont.)
  • Page 71 ELECTRO FREEZE Soft Serve Model GEN-5099 14 VQM Error Codes (continued) Error Code Description/Action Probable Cause Remedy Main P.C. Occurs if there is a 1. Power Loss to Main 1. Check control transformer for main Board Heart- power loss to the Main P.C.
  • Page 72 Keep your freezer in excellent QUALITY PARTS condition — always contact PROTECT your Electro Freeze Distributor YOUR for replacement parts and INVESTMENT maintenance scheduling. NOTE: Contact your authorized Electro Freeze Distributor for instructions prior to warranty compressor replacement.

  • Page 73: Replacement Parts

    REPLACEMENT PARTS MANUAL with Illustrations SOFT SERVE FREEZER Model GEN-5099 P/N 185242-01 11/16 H.C. Duke & Son, LLC. P/N 185242-01 November 2016 Printed In U.S.A.

  • Page 75: Table Of Contents

    ELECTRO FREEZE Soft Serve Model GEN-5099 Replacement Parts Orders You must have the serial number of Name: _________________________ your freezer when ordering parts — Address: _______________________ parts may differ with a particular serial _______________________________ number of the same model. Phone: _________________________ Parts are listed using terminology that If you require further assistance, contact best fits the function of the part.
  • Page 77 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 1 Head Assembly Item Part No. Description * ....HC120013 Head - Assy. Dispense 1 ....HC120012 Head - Assy. w/actuators 2 ....HC160501 O-Ring (Plunger) 3 ....HC160583 O-Ring (Head) 4 ....HC137174 Plunger - Side Self Dispense 5 ....
  • Page 78 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 2 Beater Shaft Assembly Item Part No. Description 1 ..... HC196085 ..Bushing - Cylinder 2 ..... HC113467 ... Shaft - Assy. Beater 3 ..... HC134966 ..Blade - Scraper 4* .... HC160500 ..O-ring (Seal) 5* ....
  • Page 79 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 3 MTS—RMT Hose Assembly Item Part No. Description 1 ..HC138836 ...Hose - Transfer Red Line 2 ..HC199032-01 ..Duckbill - Inlet (Valve) 3 ..HC118765* ..Port - Assy. Inlet Mix/Air 4 ..HC138170-02 ..Tube - Air 7½ in. (Hose) 5 ........Meter - Air (Order by meter number) 6 ..
  • Page 80 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 4 Mix Transfer System RMT (sheet 1 of 2) 185242...
  • Page 81 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 4 Mix Transfer System RMT (Sheet 2 of 2) Item Part No. Description * ....HC118751-03..Mt - Assy Cab Red Line/Relief Bisn 1 ..... HC138890....Lanyard - Wire 2 ..... HC160508....Sleeve - Cable Stop 3/64 3 .....
  • Page 82 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 5 Cabinet Parts AIR METERS Meter Part No. HC163423 HC163424 HC163425 HC163426 HC163421 13.5 HC163421-05 HC163427 14.5 HC163427-05 HC163428 15.5 HC163428-05 HC163429 16.5 HC163429-05 HC163430 17.5 HC163430-05 HC163431 18.5 HC163431-05 HC163432 19.5 HC163432-05 HC163433 20.5 HC163433-05...
  • Page 83 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 6 Switch Assembly Item Part No. Description * ...HC114176-01 ...Switch - Assy. Self Closing Plunger (Sides) 1 ..HC114174 ..Guide - Assy. Push Rod 2 ..HC150477 ..Switch - Roller Actuator SPDT 3 ..HC160104 ..Nut - HEX 1/4-20 ZN 4 ..HC159965 ..Screw - HXHM 1/4-20 x 2-1/2"...
  • Page 84 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 8 Switch Box (sheet 1 of 2) TOP VIEW 14 15 FRONT VIEW 185242...
  • Page 85 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 8 Switch Box (sheet 2 of 2) Item Part No. Description * ..... HC121511 ..... Box - Assy Electric 208-230/3/60 (Includes 1-40) 1 ..... HC121510 ..... Box - Assy Electrical Weldment 2 ..... HC150181-01 ....Transformer - Cl2 208/230PRI/24Sec 100Va 3 .....
  • Page 86 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 9 Panel Breakdown (Breakdown) Hardware for Panels Panel Screw Nut-Speed Spacer Nut-Speed on Frame Channel-Rear HC160048 HC160117 Dispense HC160076 HC159132 HC138456 Front HC160076 HC159132 HC159067 Rear HC160048 HC160114 HC138456 Side HC159219 HC160114 HC138456 HC160305 Trimstrip HC160076...
  • Page 87 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 9 Panel Breakdown (Parts) Item Part No. Description 1 ....HC141633 ....Panel - Side LH 2 ....HC121520 ....Panel - Assy Top (Air Cooled) 3 ....HC121519 ....Panel - Assy Top (Water Cooled) 4 ....
  • Page 88 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 11 Side/Back View (Breakdown) 185242...
  • Page 89 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 11 Water Cooled Side/Back View (Parts) Item Part No. Description Part No. Description 34 ..HC153167 ..Belt - V LH 1 ..HC115004 ..Tube - Assy. Drain 14-1/4" 35 ..HC120301 ..Pan - Assy. Condensate 1A ..
  • Page 90 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 12 Gear Reducers HC153367 RH Gear Reducer 5:1 Ratio HC153366 LH Gear Reducer 5:1 Ratio 185242...
  • Page 91 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 13 Mix Feed Seal Assembly Item Part No. Description 1 ....HC160320 Screw-SKHC #10-24 x 1-3/4 SST 2 ....HC160166 Washer-Lock #10 SST 3 ....HC160556 Gasket-Mix Joint 4 ....HC139351 Collar-Alignment 5 ....HC139349 Tube-Mix Feed Clamp 6 ....
  • Page 92 ELECTRO FREEZE Soft Serve Model GEN-5099 Figure 14 Air Cooled Remote Condenser Not Shown: HC155058 ..Receiver-12 lb. Horizontal Moun HC155425 ..Cut Out-High Pressure HC155465 ..Cut Out-Low Pressure HC155466 ..Control-Pressure Fan HC155487 ..Valve-Check 5/8 ODF Sweat HC119124 ..

  • Page 93: Accessories

    ELECTRO FREEZE Soft Serve Model GEN-5099 Accessories Part No. Description HC196103 .... Bottle-Wash 500 ml HC158004 .... Brush-4" w/36" handle HC158009 .... Brush-4" dia w/o handle HC158018 .... Brush-7/16" Dia x 12" Overall Length HC158019 .... Brush-9/16" Dia x 30" Overall Length HC158026 ....

  • Page 95: O-Ring Chart

    ELECTRO FREEZE Soft Serve Model GEN-5099 O-Ring Chart 185242...

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