Advantech ADAM-5000/TCP Series Manual page 5

Technical Support
We want you to get the maximum performance
from your products. So if you run into technical difficulties, we are
here to help. For most frequently asked questions you can easily find
answers in your product documentation. Moreover, there are a huge
database about troubleshooting and knowledge Base as technical
reference on our website. These answers are normally a lot more
detailed than the ones we can give over the phone. So please consult this
manual or the web site first. If you still cannot find the answer, gather all
the information or questions that apply to your problem and, with the
product close at hand, call your dealer. Our dealers are well trained and
ready to give you the support you need to get the most from your
Advantech products. In fact, most problems reported are minor and are
able to be easily solved over the phone.
In addition, free technical support is available from Advantech engi-
neers every business day. We are always ready to give advice on appli-
cation requirements or specific information on the installation and opera-
tion of any of our products.
Website information:
You can access the most current support on our website:
http://www.advantech.com/support/ If you find a problem with our
documentation, please let us know by completing and returning the
"Support Request Form" on our website:
http://www.advantech.com/support/request_dir.htm