EBARA 80?25 Installation Operation & Maintenance page 5

WARRANTY (con't)
All claims under warranty must be made promptly after occurrence of circumstances
giving rise thereto, and must be received within the applicable warranty period by
Supplier or its authorized representative. Such claims should include Product serial
number, the date of shipment, and a full description of the circumstances giving rise to
the claim. Before any Products are returned for repair and /or adjustment, written
authorization from Supplier or its authorized representative for the return and
instructions as to how and where these Products should be returned must be obtained.
Any Product returned to Supplier for examination shall be sent prepaid via the
recommended means of transportation. Claims may be denied on items not promptly
reported and on any warranty claim on any item that has been altered or has been
returned for examination and inspection, or for any other reason, Customer shall be
responsible for all damage resulting from improper packing or handling, and for loss in
transit, notwithstanding any defect or nonconformity in the Product. In all cases
Supplier has responsibility for determining the cause and nature of failure, and
Supplier's determination with regard thereto shall be final.
If it is found that Supplier's Product has been returned without cause and is still
serviceable, Customer will be notified and the Product returned at Customer's expense;
in addition, a charge for testing and examination may be made on Products so
returned.
No allowance shall be made for repairs or alterations made by others without the
Supplier's written consent or approval. If repairs or alterations are attempted without
the Supplier's consent, the Supplier's warranty is void.
If in the Supplier's opinion, repairs have to be effected at the Customer's plant site, local
labor shall be placed at the disposal of the Supplier's representative by the Customer,
free of charge to the Supplier. It may also be necessary to supply lifting and hoisting
equipment of sufficient capacity upon request of the Supplier's representative, at no
cost to Supplier.
Defective parts replaced by the Supplier become the property of the Supplier.
Preventive maintenance shall be performed by Customer at regular intervals dependent
on process severity and hours of operation.