RED RANGER MONSTRO 8K VV Operation Manual page 175

RED RANGER OPERATION GUIDE
ERROR 0X11D
SYMPTOM
The display shows the following message: "Media integrity error. Please secure format the SSD. If the issue persists,
save log file and contact RED Support with the log file, method of powering camera, and camera configuration."
POTENTIAL RESOLUTIONS
Perform a secure format of the SSD. For more information, see the
www.red.com/downloads.
Update the camera firmware to the latest
Submit a Support ticket at https://support.red.com. Include the following with the request:
Log file. For more information, go to
List of devices, lens, and third-party accessories that were attached when the error occurred.
Method for powering the camera when the error occurred (include battery types, power devices, and power
cables).
CAMERA KEEPS PROMPTING BLACK SHADE MESSAGE
SYMPTOM
Your camera keeps prompting you to black shade the camera.
POTENTIAL RESOLUTIONS
Ensure that you complete the sensor calibration process. For more information, go to
page 138.
Go to Menu > Settings > Maintenance > Calibrate and select user1 Calibration Map. Click Set.
Go to Menu > Settings > Maintenance > Calibrate and delete all user-created calibration maps. Then reset your
camera's default settings. For more information, go to
C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC
release build available for download at www.red.com/downloads.
"Save a Log File" on page 133.
"Reset Defaults" on
DSMC Media Operation Guide, available at
"Sensor Calibration" on
page 135.
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