Chapter 11: Troubleshoot Your Camera; Perform A Stress Test; General Troubleshooting - RED RANGER MONSTRO 8K VV Operation Manual

RED RANGER OPERATION GUIDE
CHAPTER 11:
TROUBLESHOOT YOUR CAMERA

PERFORM A STRESS TEST

Perform a stress test before important projects to ensure the reliability and stability of your gear. A stress test subjects
your camera system and equipment to the increased stress of prolonged operation. If any components are developing
issues, this test will help identify those problems before you have an equipment failure during a major shoot.
1. Configure your camera.
2. Calibrate the sensor. For more information, go to
3. Enable the Sensor Test Pattern. For more information, go to
4. Select the desired resolution.
5. Select the highest available frame rate.
6. Perform a secure format of the SSD.
7. Record a full SSD of footage.
8. Perform a secure format of the SSD.
9. Repeat Step 6 to Step 8
10. If any errors occur, save a log file and submit a Support ticket at https://support.red.com.
NOTE: Problems or dropped frames found during the stress test display as "Errors" in the bottom of the user
interface.

GENERAL TROUBLESHOOTING

FIRMWARE DOES NOT UPGRADE
SYMPTOM
During an attempt to upgrade firmware, the PWR and REC LEDs flash red.
After an attempt to upgrade firmware, the firmware version does not change.
POTENTIAL RESOLUTIONS
After downloading the firmware upgrade file, ensure that you unzip the file before saving it to the SSD.
Ensure that the "force_upgrade" folder is saved to the top level of the SSD, and not to a subfolder.
C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC
"Sensor Calibration" on
to test multiple SSDs.
page 138.
"Enable/Disable Sensor Test Pattern" on page 134.
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