RED RANGER MONSTRO 8K VV Operation Manual page 169

RED RANGER OPERATION GUIDE
CANNOT USE TOUCHSCREEN
SYMPTOM
Cannot control the camera via the touchscreen or the Side LCD.
POTENTIAL RESOLUTIONS
Perform a Hard Restore. For more information, go to
If you are using an external monitor, enable menus on the monitors and control the camera via the Side LCD:
Connect an SSD (RED MINI-MAG
On the SSD, create a new folder, and name it force_preset.
Download the DSMC Toolkit
Open the Preset_Files folder.
Open the folder that corresponds to the firmware version you are using.
Save the appropriate enable_menus file to the force_preset folder on your SSD.
Eject or unmount the SSD, and then remove the SSD.
Ensure that the camera is turned off.
Insert the SSD into your camera.
Turn on the camera. The camera automatically applies the preset.
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NOTE: On Mac computers with REDCINE-X PRO
default, which means that you are unable to write files (including firmware upgrade files) to the SSD. Change the
Mount preference to Read-Write before attempting to copy firmware to the SSD.
TIGHTEN DC IN CONNECTOR
SYMPTOM
The DC IN connector nut is loose.
POTENTIAL RESOLUTIONS
Tighten the loose DC IN connector nut using a pair of heavy duty strong point tweezers.
WARNING: DO NOT OVERTIGHTEN.
Optional: Add a small amount of Loctite
nut to prevent the connector from becoming loose again.
CAMERA DOES NOT TURN ON
SYMPTOM
The camera does not turn on (does not boot up), even when powered.
POTENTIAL RESOLUTIONS
Remove all accessories and power the camera using the power adaptor.
Perform a Hard Restore. For more information, go to
Remove all accessories and power the camera using the power adaptor.
C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC
"Perform a Hard Restore" on the next
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) to your computer.
from www.red.com/downloads.
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installed, RED
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222 (low strength thread locker) to the threads of the DC IN connector
"Perform a Hard Restore" on the next
page.
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Watchdog mounts the SSD as Read-Only by
page.
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