Appendix A: Faults & Device Fail - Pyronix PCX-256 Programming Manual

A P P E N D I X A :
If a device on the PCX system is not installed correctly or has lost its communication with the
panel, "DEVICE FAIL" will be shown on the LCD keypad followed by a 3-figure device code. The
first digit identifies each type of device:
D E V I C E F A I L 1 0 0 = E n d S t a t i o n
D E V I C E F A I L 2 0 0 = K e y p a d
D E V I C E F A I L 3 0 0 = T a g R e a d e r / D o o r S t a t i o n / R I X 2
D E V I C E F A I L 4 0 0 = R e m o t e I n p u t E x p a n d e r
D E V I C E F A I L 5 0 0 = R e m o t e O u t p u t E x p a n d e r
The digits after refer to that devices address, for example:
DEVICE FAIL 401 = means that the Remote Input Expander addressed as "01" has a problem.
Fault Description
MODEM End Station unable to
communicate with Digi Modem
FAULT
DIGI FAIL Call to ARC from Digi Modem
COMM DigiModem has failed. Note:
This is a communication
problem, which is rarely
caused by an equipment fault.
PHC TEST Unable to communicate with
FAIL Pyronix Host Computer.
Note: This would also result if
the telephone line had
premium rate calls blocked.
LINE FAULT PSTN Line Fault signalled by
100 Digi Modem.
ATE LINE PSTN Line Fault signalled by
FAULT device using ATE pins on End
Station.
ATE FAIL Call to ARC from device using
COMM End Station ATE pins has
failed. Note: This is a
communication problem,
which is rarely caused by an
equipment fault.
ATSF 1 Signalling equipment has
Path/Both 100 failed to signal on one of its
paths or both of its path.
RINS868-6
F A U L T S & D E V I C E F A I L
D e v i c e F a i l
F a u l t I n d i c a t i o n s
COMMUNICATION FAULTS
Solution
If modem not present, ensure that "Disable Digi" option
is set to 'YES' and "DOWNLOAD MODE" is set to
'NONE' or 'RS232'. If present, but not detected, check
Digi Modem is inserted correctly and complete
initialisation by pressing End Station 'RESET' button for
2 seconds.
Check ALL call details are programmed correctly.
Ensure signalling format is correctly set for ARC
receiver. If only one call number programmed, ensure
"STOP ON SUCCESS" = 'YES' and "TRY SAME" is
selected – NOT "TRY NEXT".
Ensure Digi is enabled, and at least one SMS call is
correctly programmed. Check that ordinary phone on
same line connects to PHC and modem tones heard - if
not, problem is PSTN – NOT equipment. De-program
SMS content types for each call, exit Engineer menu,
press RESTART button, and retry PHC test from
Manager menu.
Only operative if "DOWNLOAD BY MODEM" selected
OR "DISABLE DIGI/SMS" is set to 'NO'
Note: 'Line Fault' timer operative.
Only operative if Site Option "DIGIREPLY" is set to
'STU' or 'Digicom.' Check voltage on input pin– if +5/12
volts, device connected is showing fault.
Note: 'Line Fault' timer operative
Only operative if Site Option "DIGIREPLY" is set to
'Digicom.'
Check voltage on input – if +5/12 volts, device
connected is showing fault.
The control panel will automatically signal a test on ATE
output 10 – if the signalling equipment has still failed the
error message will be displayed again. If not everything
will return to normal.
PCX 256 PROGRAMMING MANUAL
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