Dell EMC Storage NX3340 Installation And Service Manual page 115

c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see
5 Import your new or existing iDRAC Enterprise license.
For more information, see iDRAC User's Guide, at Dell.com/idracmanuals.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1 Turn on the system.
2 Press F2 to enter System Setup.
3 Click Service Tag Settings.
4 Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5 Click OK.
6 Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Restoring the Service Tag using Easy Restore
The easy restore feature allows you to restore your Service Tag, license, Personality module, and the system configuration data after
replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the
service tag in the backup flash device, BIOS prompts the user to restore the backup information.
NOTE: The NX Series systems support only BIOS mode. Do not change the boot mode to UEFI because the system will not load
the appliance OS when in UEFI mode.
Below is a list of options available:
• Restore the service tag, license, and diagnostics information, press Y
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration
data.
• To restore the system configuration data, press Y
NOTE: After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1 Turn on the system.
2 To enter the System Setup, press F2.
3 Click Service Tag Settings.
4 Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service
tag. Once the service tag is entered, it cannot be updated or changed.
5 Click OK.
Upgrading the Trusted Platform
Installing and removing system components
Module.
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